Pushpay vs. Ticket Tailor vs. Tithe.ly

Pushpay has been fantastic for us in the implementation of events, especially in the processing of registration forms and collecting fees. Pushpay has also been great in helping us receive donations and contributions to the church. Additionally, I have also used Pushpay (specifically, the CRM database) to help in our process of Church Membership (receiving applications, registering attendance at our membership classes, etc).

If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.

Incentivized

[Tithe.ly is well suited as an] easy to learn online giving platform where your online giving and people management system can be connected.

Incentivized

• User Friendly
• Secure

Incentivized

• Affordable.
• Allows multiple discount codes and multiple price levels.
• Excellent customer service.
• WordPress plug-in that worked flawlessly.

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• Text Giving
• Custom profiles

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• COST!
• Customer service
• Elimination of contracts

• Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.

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• The app could incorrectly identify your location and you could give to the wrong church. This was a problem in 2017-2018 but I haven't heard this issue recently.

Incentivized

The access to support is excellent; however, the turnover with assigned account managers has been high over the years, which makes it challenging to build a lasting rapport. There have been some technical and functionality issues communicated over the years which have been received by the account manager. At the time, with responses such as "yes, we know it's an issue, and we're working on that, but we don't have a timeframe." These problems are never resolved, nor are progress reports or follow up ever addressed, then the account manager changes and the cycle starts again.

Incentivized

Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.

Incentivized

We had previously used a program called eGiving to receive online payments and contributions, and we have previously used PowerChurch as our CRM, and Pushpay (including its Church Community Builder program) far excels both of these other programs. Pushpay is more user-friendly, and its financial program and its CRM program work much more effectively with one another.

Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.

Incentivized

I like Tithe.ly's online giving integration with our people management system.

Incentivized

• Pushpay served as a fine giving platform and allowed for our church to move digitally well.
• However, the inordinate fees and costs of their platform ate away at much too large of our donations. With the other platforms out there, it doesn't make sense for us to lock into contracts with excessively high fees.

• A box office that is easy to use.
• The ability to cover box office costs by setting a service charge.
• Seamless integration with our website.

Incentivized

• It makes donating simpler. Online giving makes up 98% of our total donations
• The customized reports help us connect newer people to our church

Incentivized