QEvalPro vs. Sprinklr Service
QEvalPro vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
QEvalPro | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $30 per user | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
QEvalPro | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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QEvalPro | Sprinklr Service | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
QEvalPro | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
QEvalPro | Sprinklr Service | |
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Likelihood to Recommend | Etech Global Services No answers on this topic | Sprinklr |
Pros | Etech Global Services No answers on this topic | Sprinklr |
Cons | Etech Global Services No answers on this topic | Sprinklr |
Likelihood to Renew | Etech Global Services No answers on this topic | Sprinklr |
Usability | Etech Global Services No answers on this topic | Sprinklr |
Reliability and Availability | Etech Global Services No answers on this topic | Sprinklr |
Performance | Etech Global Services No answers on this topic | Sprinklr |
Support Rating | Etech Global Services No answers on this topic | Sprinklr |
In-Person Training | Etech Global Services No answers on this topic | Sprinklr |
Implementation Rating | Etech Global Services No answers on this topic | Sprinklr |
Alternatives Considered | Etech Global Services No answers on this topic | Sprinklr |
Return on Investment | Etech Global Services No answers on this topic | Sprinklr |
ScreenShots | QEvalPro Screenshots |