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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QlikView

    Score8.4 out of 10
    N/AQlikView® is Qlik®’s original BI offering designed primarily for shared business intelligence reports and data visualizations. It offers guided exploration and discovery, collaborative analytics for sharing insight, and agile development and deployment.N/A

    Sugar Sell (SugarCRM)

    Score9 out of 10
    N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    QlikViewSugar Sell (SugarCRM)
    Editions & Modules
    QlikView
    Custom
    per user
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    QlikViewSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsOn an perpetual license basis, based on server plus number of users. Contact vendor for pricing.—
    More Pricing Information
    Community Pulse
    QlikViewSugar Sell (SugarCRM)
    Considered Both Products
    Qlik
    No answer on this topic
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    QlikViewSugar Sell (SugarCRM)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    8.6
    68 Ratings
    5% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Pixel Perfect reports8.050 Ratings00 Ratings
    Customizable dashboards9.766 Ratings00 Ratings
    Report Formatting Templates8.060 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    8.1
    67 Ratings
    1% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Drill-down analysis8.266 Ratings00 Ratings
    Formatting capabilities7.867 Ratings00 Ratings
    Integration with R or other statistical packages8.336 Ratings00 Ratings
    Report sharing and collaboration8.162 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    8.6
    62 Ratings
    5% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Publish to Web8.049 Ratings00 Ratings
    Publish to PDF9.056 Ratings00 Ratings
    Report Versioning7.542 Ratings00 Ratings
    Report Delivery Scheduling10.048 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    7.4
    58 Ratings
    8% below category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.055 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.546 Ratings00 Ratings
    Predictive Analytics6.85 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    6.7
    60 Ratings
    23% below category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Multi-User Support (named login)8.159 Ratings00 Ratings
    Role-Based Security Model5.355 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)5.555 Ratings00 Ratings
    Report-Level Access Control8.13 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    8.0
    47 Ratings
    3% above category average
    Sugar Sell (SugarCRM)
    -
    Ratings
    Responsive Design for Web Access8.044 Ratings00 Ratings
    Mobile Application9.028 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.038 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    48% below category average
    Customer data management / contact management00 Ratings5.032 Ratings
    Workflow management00 Ratings6.028 Ratings
    Territory management00 Ratings6.026 Ratings
    Opportunity management00 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.029 Ratings
    Contract management00 Ratings3.026 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Interaction tracking00 Ratings3.030 Ratings
    Channel / partner relationship management00 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    108% below category average
    Case management00 Ratings3.024 Ratings
    Call center management00 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    34% below category average
    Lead management00 Ratings6.022 Ratings
    Email marketing00 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    88% below category average
    Task management00 Ratings4.026 Ratings
    Billing and invoicing management00 Ratings3.018 Ratings
    Reporting00 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    79% below category average
    Forecasting00 Ratings3.024 Ratings
    Pipeline visualization00 Ratings2.025 Ratings
    Customizable reports00 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    33% below category average
    Custom fields00 Ratings6.029 Ratings
    Custom objects00 Ratings5.026 Ratings
    Scripting environment00 Ratings6.019 Ratings
    API for custom integration00 Ratings5.025 Ratings
    Security
    Comparison of Security features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    42% below category average
    Single sign-on capability00 Ratings5.021 Ratings
    Role-based user permissions00 Ratings6.026 Ratings
    Social CRM
    Comparison of Social CRM features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    86% below category average
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    50% below category average
    Marketing automation00 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of QlikView and Sugar Sell (SugarCRM)
    Feature
    QlikView
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    62% below category average
    Mobile access00 Ratings4.020 Ratings
    Best Alternatives
    QlikViewSugar Sell (SugarCRM)
    Small Businesses
    Cyfe
    Score4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QlikViewSugar Sell (SugarCRM)
    Likelihood to Recommend
    7.6
    (88 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    8.8
    (29 ratings)
    8.2
    (26 ratings)
    Usability
    8.0
    (15 ratings)
    3.0
    (10 ratings)
    Availability
    9.8
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    8.6
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    3.3
    (15 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.4
    (13 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    7.8
    (43 ratings)
    -
    (0 ratings)
    Data Sources
    7.8
    (43 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    8.9
    (2 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    QlikViewSugar Sell (SugarCRM)
    Likelihood to Recommend
    Qlik
    Sales data validations have helped manage our justifications in the past, especially with regard to new product development and new business introduction. It has also been helpful in identifying trends with business impact and direction specific to quarter and monthly sales from ERP data as well as decisions to purchase equipment of staffing based on run rates and product demand.
    One thing that can get out of hand is data output - if you aren't careful in your query, you may be overloaded with data dumps and drown in the amount of info you have to filter through. This is a user caution, not a comment on the software itself.
    Incentivized
    Read full review
    SugarCRM
    Sugar CRM is a good tool, but it's complex to customize. It often requires expensive 3rd partners to implement more complex scenarios that SugarCRM struggles to support; coming back with explanations was usually time-consuming and unsupported. The back end is overly complex in terms of what it needs to be, with many redundant database tables and columns.
    Incentivized
    Read full review
    Pros
    Qlik
    • QlikView has a simple, relational data model that's REALLY fast. Filtering and changing data is dead simple results are almost immediately available.
    • The free version of Qlikview is almost completely featured, so you roll a pro-level product out to an entire department for really cheap.
    • QlikView is really flexible--if you can imagine it, you can build it.
    Incentivized
    Read full review
    SugarCRM
    • Great way to keep myself organized. I do not miss appointments with clients since within the system I can input my appointment time and also send out a reminder to my clients.
    • It has a nice layout [that] does not seem to be cluttered. I find it to be very user friendly.
    • It has customizable dashboards which I find beneficial
    Incentivized
    Read full review
    Cons
    Qlik
    • We found that QlikView can be a bit slow in supporting some forms of encryption. It is web-based and we needed to upgrade all of our server to not support the older SSL and TLS 1 protocols, only support TLS 1.2 and TLS 1.3. However, QlikView could not run with TLS 1.2 and TLS 1.3. We had to wait over six months to get a version that would handle the newer TLS versions.
    • There are so many options with QlikView that you can get lost when developing a visualization. There are still items I have not yet figured out, such as labeling a graph with the name of a selected detail item.
    • QlikView works by pulling the data it is going to use for visualization into its database. I am a security reviewer and I need to make certain that PII and PHI is not pulled by QlikView for a visualization, otherwise this could become a reportable indecent.
    Incentivized
    Read full review
    SugarCRM
    • The back-end programming (logical hooks) for advanced customizations could benefit from a more user-friendly interface
    • General layout could be improved by the addition of modern templates to customize the standard look and feel
    • Support communities could be further improved with the addition of videos on how to do specific configuration, modules.
    Incentivized
    Read full review
    Likelihood to Renew
    Qlik
    Ease of use, ability to load from pretty much any data source. today I created an application that loaded time sheets from excel that are not in a table format. With Qlik's "enable transformation steps" I was able to automate loads of multiple spreadsheets and multiple tabs easily. Could not do that with any other tool.
    Incentivized
    Read full review
    SugarCRM
    Our organization will continue to use Sugar as long as it remains cost effective and it addresses the majority of our needs. I will, however, recommend looking into other options once our needs increase and there is additional budget for some bigger named and more robust platform options. I feel if the application was friendlier to end users we would get better productivity as well.
    Read full review
    Usability
    Qlik
    QlikView is very easy to implement. The installation is very straight forward. QlikView has several different data connectors that can connect to different data sources very smoothly. The user interface to build the reports is very easy to understand. This helps to have a smaller learning curve. Something very helpful is that QlikView is a browser application for the end users. So, you don't need to install any applications on the user's computer.
    Incentivized
    Read full review
    SugarCRM
    There's a learning curve associated with Sugar. Right away, it's not as easy as an out-of-the-box CRM. Once you learn how to use Sugar, the system fits what your needs are. With any other CRM, you'd be trying to figure out how your company can best fit the CRM. You don't want to change your business cycle for your CRM, the CRM should fit your business cycle.
    Read full review
    Reliability and Availability
    Qlik
    We have not had any downtime issues with the product nor uncovered any significant bugs
    Read full review
    SugarCRM
    SugarCRM has never been down for us.
    Read full review
    Performance
    Qlik
    It is not a SAAS product.
    Read full review
    SugarCRM
    No response time issues ever. Very productive due to its ease of use.
    Read full review
    Support Rating
    Qlik
    My experience with the Qlik support team has been somewhat limited, but every interaction I have had with them has been very professional and I received a response quickly. Typically if there is a technical issue, our IT team will follow up. My inquiries are specific to product functionality, and Qlik has been very helpful in clarifying any questions I might have.
    Incentivized
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    SugarCRM
    The support overall at least for us has been phenomenal. Anytime that the system has any Issues at all IT gets in contact from someone from support to get the system back up and running. Have never gone more than 30 minutes with the system not working. So overall I will be definetely recommending this system in any other company that I may work for in the future.
    Incentivized
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    In-Person Training
    Qlik
    My team attended, but I cannot myself rate, but I think it was good as they've successfully launched a training program at our company themselves for users. It was 3-4 day training.
    Read full review
    SugarCRM
    We feel clasroom training is essential to ensure user adoption and buy-in. Video and on-line training courses gave their place but being in a classroom setting enables the Team to make any potential CRM issues visble right up front.
    Read full review
    Online Training
    Qlik
    Training was as expected. The demo environments tend to be more fully featured that our own environment, but the training was clear and well delivered.
    Read full review
    SugarCRM
    Only part of an implemementation as noted previously.
    Read full review
    Implementation Rating
    Qlik
    "Implementation" can mean a few things... so I'm not sure that this is the answer you want.... but here it goes: To me, implementation means: "Is the user interface intuitive and can I produce meaningful reports with ease?" On that score, I'd say YES. The amount of training required was minimal and the results were powerful. The desktop implementation is a simple, "blank" interface just waiting for your creativity. The pre-populated templates give you a reasonable start to any project -- and a good set of objects to "play around with" if you're just getting started. Finally, note that the "implementation" I used was baked into QuickBooks 2016 Enterprise -- called "Advanced Reporting"..... That integration makes it ultra useful and simple.
    Incentivized
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    SugarCRM
    Study, study, and study. Be prepared to train everyday until all processes are flowing nicely. The CRM is the elephant and figuring out where to take the first bite can be a challenge. But there is only one way to eat this elephant, one bite at a time. Systematic planning is very important.
    Incentivized
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    Alternatives Considered
    Qlik
    The only other vendor product that I have worked with that provides a similar experience to Qlikview is Tableau. I would recommend Tableau if your use case is to build a fixed dashboard. You can share reports for free without needing to buy additional licenses. I would recommend Qlikview if your users are looking for a more interactive experience. They can create new objects to represent the data which can't be accomplished as easily in Tableau
    Incentivized
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    SugarCRM
    SugarCRM is a lot better in many ways then LogicsCRM which I started using when I started as a sales rep at Community Tax. Yet there is still room for a lot of improvements to accommodate a steady workflow. They integration of old CRM files seems to have worked great from Logics to Sugar.
    Incentivized
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    Scalability
    Qlik
    No answers on this topic
    SugarCRM
    Works from 2-300 Users in our experience.
    Read full review
    Return on Investment
    Qlik
    • You can use the free desktop version to do a lot of reporting and analysis work more quickly so the ROI is huge
    • QlikView is great at finding outliers such as data entry errors
    • QlikView is great at helping you quickly discover new insights about your business that can prompt you to take action that can immediately affect your cash flow.
    Incentivized
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    SugarCRM
    • Overall seems to be more expensive than other subscription based CRMs.
    • Has positively impact our sales team to make more efficient and accountability among sales teams. Also allows for high level aggregated reporting
    • Has been impactful for all teams, not only sales to track individual activity on a daily, weekly, monthly and quarterly basis
    Incentivized
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    ScreenShots

    QlikView Screenshots

    Screenshot of QlikView Sales DashboardScreenshot of QlikView on all devicesScreenshot of QlikView using mobile touch screen

    Sugar Sell (SugarCRM) Screenshots

    Screenshot of a view of Sugar Sell's contacts listScreenshot of Sugar Sell's analyticsScreenshot of a Sugar Sell dashboard