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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QNAP NAS

    Score8.9 out of 10
    N/AQNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    QNAP NASSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    QNAP NASSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QNAP NASSugarSync
    Considered Both Products
    QNAP Systems
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    QNAP NASSugarSync
    File Sharing & Management
    Comparison of File Sharing & Management features of QNAP NAS and SugarSync
    Feature
    QNAP NAS
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of QNAP NAS and SugarSync
    Feature
    QNAP NAS
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of QNAP NAS and SugarSync
    Feature
    QNAP NAS
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    QNAP NASSugarSync
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    DiskStation
    Score8.8 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    DiskStation
    Score8.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    DiskStation
    Score8.8 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QNAP NASSugarSync
    Likelihood to Recommend
    10.0
    (5 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QNAP NASSugarSync
    Likelihood to Recommend
    QNAP Systems
    I've been using QNAP NAS for a while now, and it's been great for my home setup. The interface is pretty user-friendly, even for someone who's not super techy, but there are plenty of advanced features to dig into if you need them. Setup was straightforward, and I love how easy it is to access my files remotely. The apps work well, and I've had no major issues with performance. It's been reliable, and I feel like my data is secure. Overall, it's just a solid piece of gear that does exactly what I need. Highly recommend! 10/10 from me!
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    QNAP Systems
    • File share
    • Raid
    • Very friendly interface.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    QNAP Systems
    • It is not related to the QNAP NAS, but the most common problem we have experienced is with the disks themselves.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    QNAP Systems
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    QNAP Systems
    QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    QNAP Systems
    Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    QNAP Systems
    Our historical supplier was a QNAP partner so we started with them.
    We resell on request also NETGEAR and Synology. Maybe is for the practice on them but we think that they are easier to use and configure.
    The thing i can affirm with convinction is that are realy durable! I think i never repaired a QNAP NAS and, we resell them from about 10 years.
    They have all the functionality we ever had to our customers.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    QNAP Systems
    • I cannot quantify, but it really saves a lot of money for backup.
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots