QNAP NAS vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
QNAP NAS
Score 8.7 out of 10
N/A
QNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A
SugarSync
Score 4.1 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
QNAP NASSugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
QNAP NASSugarSync
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
QNAP NASSugarSync
Features
QNAP NASSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
QNAP NAS
-
Ratings
SugarSync
9.4
8 Ratings
12% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
QNAP NAS
-
Ratings
SugarSync
9.7
8 Ratings
12% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
QNAP NAS
-
Ratings
SugarSync
10.0
8 Ratings
14% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
Best Alternatives
QNAP NASSugarSync
Small Businesses
DiskStation
DiskStation
Score 8.8 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
Medium-sized Companies
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 8.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 8.8 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QNAP NASSugarSync
Likelihood to Recommend
10.0
(5 ratings)
10.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
QNAP NASSugarSync
Likelihood to Recommend
QNAP Systems
I've been using QNAP NAS for a while now, and it's been great for my home setup. The interface is pretty user-friendly, even for someone who's not super techy, but there are plenty of advanced features to dig into if you need them. Setup was straightforward, and I love how easy it is to access my files remotely. The apps work well, and I've had no major issues with performance. It's been reliable, and I feel like my data is secure. Overall, it's just a solid piece of gear that does exactly what I need. Highly recommend! 10/10 from me!
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
QNAP Systems
  • File share
  • Raid
  • Very friendly interface.
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
QNAP Systems
  • It is not related to the QNAP NAS, but the most common problem we have experienced is with the disks themselves.
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
QNAP Systems
No answers on this topic
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
QNAP Systems
QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
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Ziff Davis Inc
No answers on this topic
Support Rating
QNAP Systems
Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
QNAP Systems
Our historical supplier was a QNAP partner so we started with them.
We resell on request also NETGEAR and Synology. Maybe is for the practice on them but we think that they are easier to use and configure.
The thing i can affirm with convinction is that are realy durable! I think i never repaired a QNAP NAS and, we resell them from about 10 years.
They have all the functionality we ever had to our customers.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
QNAP Systems
  • I cannot quantify, but it really saves a lot of money for backup.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
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