TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Qstream

    Score9 out of 10
    N/AQstream headquartered in Burlington, Massachusetts offers their eponymous sales enablement application.N/A

    Zoom Revenue Accelerator

    Score8.7 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    QstreamZoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    Zoom Revenue Accelerator
    Contact Sales
    Offerings
    Pricing Offerings
    QstreamZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    QstreamZoom Revenue Accelerator
    Considered Both Products
    Qstream
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    24 Answers
    Features
    QstreamZoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Qstream and Zoom Revenue Accelerator
    Feature
    Qstream
    -
    Ratings
    Zoom Revenue Accelerator
    8.1
    17 Ratings
    2% above category average
    Speech-to-Text Transcription00 Ratings8.316 Ratings
    Keyword Detection00 Ratings8.216 Ratings
    Sentiment Analysis00 Ratings8.116 Ratings
    Speaker Diarization00 Ratings8.116 Ratings
    Call Recording Playback00 Ratings8.817 Ratings
    Call Summarization00 Ratings8.617 Ratings
    Conversion Metrics00 Ratings8.516 Ratings
    Keyword Search & Retrieval00 Ratings8.316 Ratings
    Call Tagging00 Ratings7.913 Ratings
    Integration with CRM Systems00 Ratings6.215 Ratings
    Best Alternatives
    QstreamZoom Revenue Accelerator
    Small Businesses
    No answers on this topic
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Gong
    Score9.1 out of 10
    Enterprises
    Axonify
    Score10 out of 10
    Chorus by ZoomInfo
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QstreamZoom Revenue Accelerator
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (40 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    8.2
    (14 ratings)
    User Testimonials
    QstreamZoom Revenue Accelerator
    Likelihood to Recommend
    Qstream
    Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    Qstream
    • Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition.
    • Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning.
    • Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused.
    Incentivized
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    Qstream
    • Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports.
    • Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits.
    • Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable.
    Incentivized
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    Qstream
    Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
    Incentivized
    Read full review
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    Qstream
    Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
    Incentivized
    Read full review
    Zoom
    easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
    Read full review
    Alternatives Considered
    Qstream
    Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
    Incentivized
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    Qstream
    • Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field.
    • We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets.
    • More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often.
    Incentivized
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.