Chorus AI or Zoom IQ - you decide!
December 03, 2022

Chorus AI or Zoom IQ - you decide!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoom IQ

ZoomIQ helps sales reps gain valuable insight into their conversation with a customer. You can see talk time, # of engaging questions, and talk speed. It is very similar to Chorus. AI.
  • zoomIQ provides good conversation metrics around words per minute and talk speed.
  • As a sales rep, it is helpful to see the breakdown of team vs client talk time.
  • Seeing the deal size and projected close date is also helpful.
  • I wish that there was a feature that would allow you to translate audio transcripts from one language to another.
  • I wish it acted more like Chorus AI, where you could see your team's statistics and how you compared.
  • Talk time metrics.
  • Filler words metrics.
  • Engagement metrics.
  • Conversation Intelligence Software has had a positive impact on my career in sales. I like how you can see data regarding how your conversations went.
  • In general, Zoom calls, where the video is turned on, have helped me increase the number of deals I close.
  • With my team, it is easy to share a clip of the video I want my manager to view.
Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.

Do you think Zoom Revenue Accelerator delivers good value for the price?

Not sure

Are you happy with Zoom Revenue Accelerator's feature set?

Yes

Did Zoom Revenue Accelerator live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Revenue Accelerator go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Revenue Accelerator again?

Yes

Zoom IQ is a great tool for Sales reps.