Zoom Revenue Accelerator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoom Revenue Accelerator
Score 8.8 out of 10
N/A
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
Pricing
Zoom Revenue Accelerator
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Zoom Revenue Accelerator
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Zoom Revenue Accelerator
Considered Both Products
Zoom Revenue Accelerator
Chose Zoom Revenue Accelerator
Comparable but easier to bake in since already our web conference standard
Chose Zoom Revenue Accelerator
Zoom is way better than all of them.
Chose Zoom Revenue Accelerator
Lower cost
Chose Zoom Revenue Accelerator
Zoom fit into our workflow better than the rest. While all the other tools certainly worked well, and could do the job, we felt the most comfortable with Zoom. In particular the ease of use. Specifically, at the time we were assessing the tools Aircall was a product we had used …
Chose Zoom Revenue Accelerator
AI features with conversations is solid and directly helps the business
Chose Zoom Revenue Accelerator
Salesforce Sales AI auto updates records in SF. Provides predictions, trends & insights into deals. Generative call summaries, key take-aways, prospecting low code & fully integrated in SF. We chose Zoom Revenue Accelerator because is complemented our requirement of Zoom …
Chose Zoom Revenue Accelerator
Zoom Revenue Accelerator gives us better automatic metrics than Gong, better conversational parsing, and very valuable follow up data. We went with Revenue Accelerator so we could get those benefits and also simplify our tech stack by vertically integrating video calls with …
Chose Zoom Revenue Accelerator
I mainly went with Zoom Revenue Accelerator because I wanted it to work very well, as natively as possible, with the Zoom ecosystem we have at my company.

We use Zoom for our meetings, and in some teams we also use Zoom Phone, which also works quite well with Zoom Revenue …
Chose Zoom Revenue Accelerator
Built into our customer facing communication software.
Chose Zoom Revenue Accelerator
I would say that Webex is almost similar to Zoom in regards to the enhancements and usage. The UI of Webex is a bit simpler. Whereas the zoom UI has a lot of information and a first-time user might need some time to get used to it. Zoom is way very inferior to GoToMeeting
Chose Zoom Revenue Accelerator
For sales management, Gong has greater more useful tools and an easier user interface making it easier specially for managers to organize coaching and feedback calls per rep. Chorus.ai does mainly the same but lags behind Gong on user experience so I won´t put this as a pro …
Chose Zoom Revenue Accelerator
Have not used anything similar.
Chose Zoom Revenue Accelerator
I use Zoom IQ as the first software of this type provided for free by my University. Although other similar software (Webex) is also used at my University, I have never used it. So I do not know what to say about it. My other colleagues at the University also do not use similar …
Chose Zoom Revenue Accelerator
None of them
Chose Zoom Revenue Accelerator
Gong is another great tool and primarily focused on conversion. Zoom IQ is kind of add on over your Zoom but Gong is only conversion focused so little edge over that. But zooms accuracy we found to be better in certain cases when compared to Gong. Zoom is more easier to use as …
Chose Zoom Revenue Accelerator
Zoom IQ is the easiest interface in my opinion and it also integrates with zoom which most companies already use on a regular basis. The price point is the same to its competition. For us it was a no brainer.
Chose Zoom Revenue Accelerator
They have a wide variety of services that they are willing to negotiate and bundle into the deal. They are easy to work with and have a seamless way to integrate with our system.
Chose Zoom Revenue Accelerator
Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
Chose Zoom Revenue Accelerator
Zoom IQ is much better than most of its competitors. As I've said Zoom helped us a lot in our business so that is the reason why the company has chosen Zoom IQ. It is relatively much cheaper than most of its competitors as well. Easy to use (slightly) and user friendly.
Chose Zoom Revenue Accelerator
We already use zoom as our virtual meeting platform and the integrations this tool has with our existing tech stack were seamless. That was the major reason for us to select Zoom IQ over Level AI.
Chose Zoom Revenue Accelerator
The features these sales enablement tools provide are pretty much the same in the aspect of usability and functionality. The advantage Zoom IQ gets over others is easy of integrating it with the default communication and collaboration tool from Zoom. Keeping things connected …
Chose Zoom Revenue Accelerator
Gong had to many features that would have done unused, Zoom IQ was a way to start out and get things going and making sure there was a for for sales IQ in the sales department before going all in
Chose Zoom Revenue Accelerator
Better overall platform
provides real time updates
better user interface
Features
Zoom Revenue Accelerator
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Zoom Revenue Accelerator
7.4
10 Ratings
7% below category average
Speech-to-Text Transcription8.29 Ratings
Keyword Detection7.510 Ratings
Sentiment Analysis7.210 Ratings
Speaker Diarization7.710 Ratings
Call Recording Playback8.010 Ratings
Call Summarization7.510 Ratings
Conversion Metrics7.210 Ratings
Keyword Search & Retrieval7.710 Ratings
Call Tagging6.97 Ratings
Integration with CRM Systems6.19 Ratings
Best Alternatives
Zoom Revenue Accelerator
Small Businesses
Clari Copilot
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Score 9.1 out of 10
Medium-sized Companies
Clari
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Score 8.6 out of 10
Enterprises
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User Ratings
Zoom Revenue Accelerator
Likelihood to Recommend
8.2
(30 ratings)
Likelihood to Renew
6.0
(1 ratings)
Usability
7.6
(6 ratings)
User Testimonials
Zoom Revenue Accelerator
Likelihood to Recommend
Zoom
Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
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Pros
Zoom
  • Summarize customer interactions
  • Easily locate conversations where key terms are mentioned
  • Insight into competitors
  • Personal statistics tracking such as overall sentiment, patience, engagement
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Cons
Zoom
  • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
  • Notifications for when users stop recordings or delete them
  • Notifications for when managers see a users recordings
  • Notifications for recordings with big deals or named accounts (custom filtering)
  • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
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Likelihood to Renew
Zoom
It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
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Usability
Zoom
Once you're through the setup it couldn't be easier. For our client facing team members it was very much an experience of. Today you're using "App A" and tomorrow log into Zoom and you're all setup. Zoom Revenue Accelerator is effortless for an end user to pick up and start using. But the setup is where you need help to understand. Various things with where recordings are stored, how calls are routed, and even who can access what phone numbers and recordings can be challenging to setup without help. And a number of docs aren't as up to date as they could be, given the Zoom UI can change so rapidly. Once they solve the sprawling admin side of the product, it'll be a 10 out of 10.
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Alternatives Considered
Zoom
Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
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Return on Investment
Zoom
  • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
  • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
  • Provides self awareness and coaching opportunities for the individual producers on their own
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ScreenShots

Zoom Revenue Accelerator Screenshots

Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.