Zoom Revenue Accelerator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoom Revenue Accelerator
Score 9.0 out of 10
N/A
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
Pricing
Zoom Revenue Accelerator
Editions & Modules
Zoom Revenue Accelerator
Contact Sales
Offerings
Pricing Offerings
Zoom Revenue Accelerator
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Zoom Revenue Accelerator
Considered Both Products
Zoom Revenue Accelerator
Chose Zoom Revenue Accelerator
Zoom is a superior product to anything else I've seen on the market in large part because of the seamless integration, flexibility, and ease of use. Also, the ability to tap into Zoom's entire AI ecosystem makes this product incredibly valuable.
Chose Zoom Revenue Accelerator
Much more native and seamless in our workflow.
Chose Zoom Revenue Accelerator
I just zoom Dialer for a little bit but I gave us the license to a newer employee. I just didnt see a need for it personally but my company loves it.
Chose Zoom Revenue Accelerator
Far more dynamic and the system quality is far superior.
Chose Zoom Revenue Accelerator
Our IT Team purchased Zoom phone and Zoom Revenue Accelerator came with it. Found out we owned it after a year and took another 6 months to get it all set up. We were roughly 2 years in to our contract before we really started using it.
Chose Zoom Revenue Accelerator
Because it integrates into the entire Zoom ecosystem its better.
Chose Zoom Revenue Accelerator
We use Zoom Workplace for all meetings and demos, as well as support issues and csm outreach! Our integration with Salesforce makes it seamless
Chose Zoom Revenue Accelerator
Better, more stable, technology-agnostic platform that is better suited for Enterprise sales.
Chose Zoom Revenue Accelerator
zoom stands out in some features very implicitly. zoom provides an all-in-one solution. Whatever tools I have used earlier, they are also good, but have many limitations. Zoom, I get everything I want in one place. video quality is nice, recording is good, access is good, and …
Chose Zoom Revenue Accelerator
Comparable but easier to bake in since already our web conference standard
Chose Zoom Revenue Accelerator
Zoom is way better than all of them.
Chose Zoom Revenue Accelerator
Lower cost
Chose Zoom Revenue Accelerator
Zoom fit into our workflow better than the rest. While all the other tools certainly worked well, and could do the job, we felt the most comfortable with Zoom. In particular the ease of use. Specifically, at the time we were assessing the tools Aircall was a product we had used …
Chose Zoom Revenue Accelerator
AI features with conversations is solid and directly helps the business
Chose Zoom Revenue Accelerator
Salesforce Sales AI auto updates records in SF. Provides predictions, trends & insights into deals. Generative call summaries, key take-aways, prospecting low code & fully integrated in SF. We chose Zoom Revenue Accelerator because is complemented our requirement of Zoom …
Chose Zoom Revenue Accelerator
Zoom Revenue Accelerator gives us better automatic metrics than Gong, better conversational parsing, and very valuable follow up data. We went with Revenue Accelerator so we could get those benefits and also simplify our tech stack by vertically integrating video calls with …
Chose Zoom Revenue Accelerator
I mainly went with Zoom Revenue Accelerator because I wanted it to work very well, as natively as possible, with the Zoom ecosystem we have at my company.

We use Zoom for our meetings, and in some teams we also use Zoom Phone, which also works quite well with Zoom Revenue …
Chose Zoom Revenue Accelerator
Built into our customer facing communication software.
Chose Zoom Revenue Accelerator
I would say that Webex is almost similar to Zoom in regards to the enhancements and usage. The UI of Webex is a bit simpler. Whereas the zoom UI has a lot of information and a first-time user might need some time to get used to it. Zoom is way very inferior to GoToMeeting
Chose Zoom Revenue Accelerator
For sales management, Gong has greater more useful tools and an easier user interface making it easier specially for managers to organize coaching and feedback calls per rep. Chorus.ai does mainly the same but lags behind Gong on user experience so I won´t put this as a pro …
Chose Zoom Revenue Accelerator
Have not used anything similar.
Chose Zoom Revenue Accelerator
I use Zoom IQ as the first software of this type provided for free by my University. Although other similar software (Webex) is also used at my University, I have never used it. So I do not know what to say about it. My other colleagues at the University also do not use similar …
Chose Zoom Revenue Accelerator
None of them
Chose Zoom Revenue Accelerator
Gong is another great tool and primarily focused on conversion. Zoom IQ is kind of add on over your Zoom but Gong is only conversion focused so little edge over that. But zooms accuracy we found to be better in certain cases when compared to Gong. Zoom is more easier to use as …
Features
Zoom Revenue Accelerator
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Zoom Revenue Accelerator
8.0
17 Ratings
1% above category average
Speech-to-Text Transcription8.316 Ratings
Keyword Detection8.116 Ratings
Sentiment Analysis8.016 Ratings
Speaker Diarization8.116 Ratings
Call Recording Playback8.617 Ratings
Call Summarization8.417 Ratings
Conversion Metrics8.316 Ratings
Keyword Search & Retrieval8.216 Ratings
Call Tagging7.813 Ratings
Integration with CRM Systems6.215 Ratings
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User Ratings
Zoom Revenue Accelerator
Likelihood to Recommend
8.2
(30 ratings)
Likelihood to Renew
6.0
(1 ratings)
Usability
7.8
(6 ratings)
User Testimonials
Zoom Revenue Accelerator
Likelihood to Recommend
Zoom
Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
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Pros
Zoom
  • Summarize customer interactions
  • Easily locate conversations where key terms are mentioned
  • Insight into competitors
  • Personal statistics tracking such as overall sentiment, patience, engagement
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Cons
Zoom
  • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
  • Notifications for when users stop recordings or delete them
  • Notifications for when managers see a users recordings
  • Notifications for recordings with big deals or named accounts (custom filtering)
  • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
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Likelihood to Renew
Zoom
It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
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Usability
Zoom
easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
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Alternatives Considered
Zoom
Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
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Return on Investment
Zoom
  • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
  • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
  • Provides self awareness and coaching opportunities for the individual producers on their own
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ScreenShots

Zoom Revenue Accelerator Screenshots

Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.