Quadient Accounts Receivable vs. Stampli

Great for automating dunning letters and standard customer communications. Great for dashboards for the collections teams. Easy to manage reporting that syncs with our in-house ERP, NetSuite. Senior management can review the dashboard to monitor overall performance. Can be hard to maintain a separate login for another ERP system.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The Stampli tech is very good in processing our transactions and linking to our accounting system. And even for any pain points encountered, we have worked with their tech and customer rep teams (specifically [...]) to promptly resolve the matter in a seamless and pain free way (unlike our previous invoice processing provider).

• Self serve and easy access to customer documents
• provides a full audit of all collection notes for any invoice in a single repository of data
• Allows your collection team to become more proactive on issues than reactive - the automated services Quadient offers remove a lot of the manual human tasks

• Learning - Billy the bot learns much quicker than our previous OCR.
• Global lookup - we have multiple entities which creates a challenge for finding invoices entered in the wrong place. Stampli has removed this issue.
• Maximizing manpower - reduces the need for more personnel.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Being able to tell clients which invoices were applied to for payment application
• More analytical tools

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Only 1 template for vendor onboarding--we have multiple vendor "types" that would benefit from having tailored invites to the vendor portal
• The software doesn't locate invoice details (such as invoice total) after the 1st page
• Invoice discrepancy reporting could be easier and more robust

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Yay Pay has saved a lot of time. Integrates the billing and invoicing departments and is helpful to the revenue team to track customers and timing of payments. The AR and billing teams can share information with others and allows sharing of information that previously was hard to manage. Yay Pay integrates very well with Net Suite

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I cannot imagine going back to pre-Stampli processes. Our jobs in the Accounting department (not just AP) have all become more engaging because we've cut out so much mindless, non-value added work: data entry, signing checks, stuffing envelopes, stamping envelopes, etc.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I love the usability, the way the information is divided is very well though out and it flows nicely. The only thing I would point out is that sometimes the search engine show no results and when I know that cannot be correct, I refresh the page and the information shows up. It would be nice if if the connection is not good or the website is not sure if the information is correct, it would tell me, not say it is not there

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

A lot of checks and balances in the system that are an accountant's dream - just takes some time to understand the new process to get up to speed.

Never an issue with downtime

Very fast and no issues with the Sage Intacct integration

We have a dedicated rep (who was also our implementation rep--they stay with you after implementation) who we can email whenever needed and meet with every quarter. There is a chat option within the software that gets responded to by a real person within minutes.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Excellent documentation, step-by-step instructions

We lost an AP employee right as we were deciding to implement, so we had to speed up our timeline. We went from signing the contract to fully functional system within 4 weeks. We did not dedicate any more than 4 hours per week during the implementation.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Very similar to Tesorio - more cost effective but less savvy in forecasting piece. Quadient customer service is A+. Much more functional workflow capability than NetSuite

Tipalti was not system friendly to what we needed (syncing with NetSuite) and the implementation process was frustrating. We experienced delays and no responses from their team. Stampli has been the complete opposite! It's user friendly, from approvers to coders, reasonably priced, and their team members are responsive, caring, and genuine in getting you set up for success

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would not change anything

Ease of deployment both domestic and international

• Decrease in our DSO which was relatively high before
• Ease of use by our customers to gather statements or invoices
• Ease of use platform for all employees

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The best testament to Stampli is that is has decreased DTP (days to process) by over 3 days.
• It has transformed invoice approval. No invoices are being sent duplicate times for approval by error. Stampli does a great job at identifying duplicate invoices.