Qualifacts CareLogic EHR vs. TriZetto Core Administration (Facets, QNXT and QicLink)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Qualifacts CareLogic EHR
Score 9.9 out of 10
N/A
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
TriZetto Core Administration (Facets, QNXT and QicLink)
Score 7.0 out of 10
N/A
The TriZetto Core Administration platform aims to provide the flexibility, automation and configurability needed to boost payer efficiency and launch new business models. Cognizant’s line of TriZetto Healthcare Products provides enterprise-wide core administration solutions. Editions include Facets®, QNXT™ and QicLink™. These aim to enable organizations to conduct core administrative tasks with the ability to anticipate tomorrow’s healthcare industry with additional functionality and product…N/A
Pricing
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Top Pros
Top Cons
Features
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Qualifacts CareLogic EHR
4.2
3 Ratings
59% below category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Claims management4.02 Ratings00 Ratings
Coding4.92 Ratings00 Ratings
Patient billing3.92 Ratings00 Ratings
Financial Reporting3.93 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Qualifacts CareLogic EHR
6.5
3 Ratings
20% below category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Rule-based scheduling7.83 Ratings00 Ratings
Multi-location support3.93 Ratings00 Ratings
Calendar interface7.72 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Qualifacts CareLogic EHR
5.6
6 Ratings
26% below category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Charting / document management6.04 Ratings00 Ratings
Templates3.04 Ratings00 Ratings
Patient portal10.03 Ratings00 Ratings
Mobile/tablet support5.82 Ratings00 Ratings
Fax integration2.01 Ratings00 Ratings
Integration with other EMR and PM systems2.01 Ratings00 Ratings
Workflow automation6.73 Ratings00 Ratings
Customization7.73 Ratings00 Ratings
E-prescribing7.73 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Qualifacts CareLogic EHR
4.5
6 Ratings
60% below category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
HIPAA compliance10.06 Ratings00 Ratings
Role-based permission levels1.04 Ratings00 Ratings
Data backups and redundancy6.04 Ratings00 Ratings
Local mode / networking failsafe1.03 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Qualifacts CareLogic EHR
2.6
4 Ratings
100% below category average
TriZetto Core Administration (Facets, QNXT and QicLink)
-
Ratings
Task tracking5.83 Ratings00 Ratings
Specialty-specific workflows1.03 Ratings00 Ratings
Multi-office / multi-physician capabilities1.14 Ratings00 Ratings
Best Alternatives
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Likelihood to Recommend
10.0
(6 ratings)
9.0
(1 ratings)
Performance
3.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Qualifacts CareLogic EHRTriZetto Core Administration (Facets, QNXT and QicLink)
Likelihood to Recommend
Qualifacts Systems
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
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Cognizant
It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
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Pros
Qualifacts Systems
  • Schedule based- the schedule is easy to use.
  • Documentation tied to appointment- no question regarding what to complete when a client comes in.
  • Prescription software integration with PDMP- no need to check state sites.
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Cognizant
  • Reduced claims errors and quick reprocessing
  • Easily monitor a 6-7 figure AR
  • View productivity across multiple departments
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Cons
Qualifacts Systems
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
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Cognizant
  • Customer service is exceptional, no issues here
  • Web portal is easy to use, again very satisfied
  • I would like to see more opportunites for training videos/ best use training
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Performance
Qualifacts Systems
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
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Cognizant
No answers on this topic
Support Rating
Qualifacts Systems
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
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Cognizant
No answers on this topic
Alternatives Considered
Qualifacts Systems
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
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Cognizant
There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
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Return on Investment
Qualifacts Systems
  • No more paper records.
  • Prescriptions never get lost.
  • Staff have many complaints about work flow.
  • New hire training has to be ongoing- it's hard to learn.
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Cognizant
  • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
  • Our ROI increased modestly with this service, although our team performs quite well with previous product
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ScreenShots

Qualifacts CareLogic EHR Screenshots

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