Qualifacts Insync

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Qualifacts Insync	Score 4.3 out of 10	N/A	Qualifacts InSync offers a cloud-based healthcare IT solutions configured specifically to the user's practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes.	N/A

Pricing

Qualifacts Insync

Editions & Modules

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Offerings

Pricing Offerings
Qualifacts Insync
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Required

Additional Details

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More Pricing Information

Community Pulse
	Qualifacts Insync
Considered Both Products	Qualifacts Insync Mandi Hilliker Office Manager/RMA Chose Qualifacts Insync This is like comparing a Ford Escort to a Lexus SUV. Incentivized Helpful? JW Jessy Wilson Office Manager Chose Qualifacts Insync NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a … Helpful? Christian Hill Director Of Business Systems and Data Analytics Chose Qualifacts Insync We don't use others. Helpful? TK Tyler Koontz Office Manager Chose Qualifacts Insync Valant was a solid program but needed heavy updating that was always promised. They had a lot of faults for our location and I specifically shopped around to find Insync Healthcare Solutions for further customization, an improved workflow, consistent updates, and a very … Helpful? SN Sherry Nau Executive Director Chose Qualifacts Insync This EMR is the best one I have ever used. I have experience with 3 other programs and they offered none of the features of Insync [Healthcare Solutions]. Most importantly- they are available to talk with and have great customer service. Helpful? AL Ashley Lute Office Manager Chose Qualifacts Insync We used a standard SpeedySoft program before using Insync [Healthcare Solutions], so all of our case notes and scheduling were done through a completely different program than our billing. Three separate programs were used, so having them all in one place has been amazingly … Incentivized Helpful? AM Ashley McSwain Business Operations Manager Chose Qualifacts Insync We came from Advanced MD before. There is not enough time in the day to express my dislike for that EHR system. The average call wait time for anyone to EVEN ANSWER & greet you is near 2 hours. It's usually the 1 hr 48 min mark. THEN, the data is always skewed & reports are … Helpful? KD Kathleen Dodge Program Manager Chose Qualifacts Insync Lightyears ahead of Meditech. Close match to eCincial which I enjoyed using. I've also used Credible which wasn't found above and thought it was terrible. Incentivized Helpful? BH Brian Hager Executive Director Chose Qualifacts Insync Insync implementation was far better than other EMR's that I have implemented. The customization on workflows and documentation is easier to create and modify on the fly than other systems. Overall the ease of use, customization, and cost were the deciding factors to go with … Incentivized Helpful? CO Claire Olivier President Chose Qualifacts Insync Insync [Healthcare Solutions] is constantly staying on top of upgrades and improvements. The RCM is fully integrated and not spread over multiple vendors. Helpful? CM cynthia mcmahon Rehabilitation Services Manager Chose Qualifacts Insync Basically, Insync has increased flexibility and affordability as compared to the other EMRs with which I was familiar. Helpful? DM Dan McLellan Clinic Director Chose Qualifacts Insync Insync is more user friendly, has better customization, better workflows, and better customer support. Helpful?
Top Pros	Pro User friendly Pro Customer service Pro Easy to use
Top Cons	Minus Extra steps Minus Difficult at times Minus Mobile friendly

Features

Qualifacts Insync

Billing and Claims Management

Comparison of Billing and Claims Management features of Product A and Product B
	Qualifacts Insync 3.4 14 Ratings 77% below category average
Real-time eligibility verification	3.314 Ratings
Claims management	3.514 Ratings
Coding	3.613 Ratings
Patient billing	3.213 Ratings
Financial Reporting	3.414 Ratings

Patient Scheduling

Comparison of Patient Scheduling features of Product A and Product B
	Qualifacts Insync 7.8 15 Ratings 2% below category average
Rule-based scheduling	8.012 Ratings
Automated appointment reminders	8.411 Ratings
Automated patient check-in	6.36 Ratings
Multi-location support	8.510 Ratings
Calendar interface	8.011 Ratings

Electronic Medical Records

Comparison of Electronic Medical Records features of Product A and Product B
	Qualifacts Insync 3.5 15 Ratings 70% below category average
Charting / document management	3.815 Ratings
Templates	3.815 Ratings
Patient portal	2.912 Ratings
Mobile/tablet support	2.710 Ratings
Fax integration	2.57 Ratings
Integration with other EMR and PM systems	1.53 Ratings
Workflow automation	3.211 Ratings
Speech recognition	7.24 Ratings
Customization	3.614 Ratings
E-prescribing	3.411 Ratings

Medical Security and Privacy

Comparison of Medical Security and Privacy features of Product A and Product B
	Qualifacts Insync 8.6 14 Ratings 2% above category average
HIPAA compliance	8.814 Ratings
Role-based permission levels	8.513 Ratings
Data backups and redundancy	8.511 Ratings
Local mode / networking failsafe	8.610 Ratings

Workflow and Scale

Comparison of Workflow and Scale features of Product A and Product B
	Qualifacts Insync 8.3 14 Ratings 6% above category average
Task tracking	8.012 Ratings
Specialty-specific workflows	8.012 Ratings
Multi-office / multi-physician capabilities	8.812 Ratings

Best Alternatives
	Qualifacts Insync
Small Businesses	athenaClinicals Score 8.7 out of 10
Medium-sized Companies	Qualifacts CareLogic EHR Score 9.9 out of 10
Enterprises	Epic Score 8.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Qualifacts Insync
Likelihood to Recommend	4.2 (17 ratings)
Likelihood to Renew	1.0 (1 ratings)
Usability	1.0 (1 ratings)
Support Rating	1.0 (1 ratings)
Implementation Rating	1.0 (1 ratings)

User Testimonials
	Qualifacts Insync
Likelihood to Recommend	Qualifacts Systems Insync [Healthcare Solutions] is amazing for behavioral health settings. The customer support/help desk is very responsive. When I call someone answers within 3 minutes and spends as much time as I need resolving any questions. Establishing the medical record is simple with treatment planning easily accessible. Onboarding new staff is effortless, especially with the use of their video tutorials. My office assistant told me today, "I have worked with a lot of EMR's and this is by far the best ever". I totally agree!! SN Sherry Nau Executive Director Read full review
Pros	Qualifacts Systems Easy launch from the scheduler to all aspects of patient chart Smooth processes from check-in to accounts receivable Individualized support, especially on the RCM side with Account Managers User-friendly interface and excellent email/phone support Ability to customize with the Implementation team On-site training - so very helpful! CO Claire Olivier President Read full review
Cons	Qualifacts Systems We would love to be able to send reports via secure email (the functionality s there, but the other party needs the same software, and that is rare in our area We would love to have electronic visit verification integrated into the software - right now we need to use a 3rd party software package DM Dan McLellan Clinic Director Read full review
Likelihood to Renew	Qualifacts Systems We are shopping for a replacement software now. JL Jo Lem Executive Director Read full review
Usability	Qualifacts Systems We have a very common behavioral health practice. We were stunned to learn that they did not have templates for common procedures. They create every customer system from scratch. That causes unnecessary delay and aggravation. Plus, you can't make any modifications after the fact. Whatever you decided on Day 1 you are stuck with. JL Jo Lem Executive Director Read full review
Alternatives Considered	Qualifacts Systems NO MORE "CIRCLE OF DEATH"!!!!!!!!!!!!! No need to find "workarounds" for everyday tasks. No more need to scan and upload paper documents! Billing is much clearer. Claims and statements are easy to monitor. [Insync Healthcare Solutions] has listened [to] its clients and built a system that caters to all!!!!!!! No regrets with our decision to go with [Insync Healthcare Solutions]!!!! JW Jessy Wilson Office Manager Read full review
Return on Investment	Qualifacts Systems We love the ease of use, it really creates a smooth process between departments. We have had some issues with the billing, but it is partially staffing and partially training- we are still working with our staff and our representative from Insync to fix these errors, so it is difficult to put the blame on Insync [Healthcare Solutions]. I believe some of it is user error. The conflicting information we receive from Insync support has created a lot of issues in the billing department. I would like more consistency from their support team, as I have witnessed two people ask the same question, and get a completely different answer. Again, this could be a user error contributing to the confusion, but consistent responses would be helpful to solve the issues. Incentivized AL Ashley Lute Office Manager Read full review
ScreenShots	Qualifacts Insync Screenshots