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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quip

    Score8.4 out of 10
    N/AQuip is a collaboration tool, from Salesforce, that helps sales teams accelerate business in real-time with embedded documents, live Salesforce data, and other built-in collaboration features.

    $120

    per year per user

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    QuipZimbra
    Editions & Modules
    Enterprise
    $25
    per user per month
    Starter
    $120
    per year per user
    Plus
    $300
    per year per user
    Advanced
    $1,200
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    QuipZimbra
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll editions include unlimited personal documents and folders and a custom subdomain. Paid versions include unlimited document revision history, message archive and group sharing.—
    More Pricing Information
    Community Pulse
    QuipZimbra
    Considered Both Products
    Salesforce
    No answer on this topic
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    QuipZimbra
    Project Management
    Comparison of Project Management features of Quip and Zimbra by Synacor
    Feature
    Quip
    8.2
    37 Ratings
    6% above category average
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Task Management8.635 Ratings9.86 Ratings
    Gantt Charts8.221 Ratings8.13 Ratings
    Scheduling7.624 Ratings9.85 Ratings
    Workflow Automation7.822 Ratings7.23 Ratings
    Mobile Access7.832 Ratings9.76 Ratings
    Search9.434 Ratings9.86 Ratings
    Visual planning tools8.227 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Quip and Zimbra by Synacor
    Feature
    Quip
    7.8
    37 Ratings
    2% below category average
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat7.636 Ratings7.07 Ratings
    Notifications8.635 Ratings5.18 Ratings
    Discussions8.636 Ratings2.07 Ratings
    Surveys7.221 Ratings7.72 Ratings
    Internal knowledgebase9.426 Ratings7.73 Ratings
    Integrates with GoToMeeting6.110 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts6.112 Ratings8.04 Ratings
    Integrates with Outlook9.011 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Quip and Zimbra by Synacor
    Feature
    Quip
    7.9
    37 Ratings
    2% below category average
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Versioning7.827 Ratings5.19 Ratings
    Video files7.220 Ratings1.29 Ratings
    Audio files7.818 Ratings1.29 Ratings
    Document collaboration9.437 Ratings5.19 Ratings
    Access control8.232 Ratings8.75 Ratings
    Advanced security features8.221 Ratings9.76 Ratings
    Integrates with Google Drive6.116 Ratings6.62 Ratings
    Device sync8.627 Ratings6.64 Ratings
    Best Alternatives
    QuipZimbra
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuipZimbra
    Likelihood to Recommend
    8.9
    (38 ratings)
    8.0
    (10 ratings)
    Usability
    8.8
    (4 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    QuipZimbra
    Likelihood to Recommend
    Salesforce
    I think collaboration is probably the best use case for it allows really good drafts of documents. I think it's really good use case if you want to go track edits to documents as well. It's probably not really good for versioning control, but it's definitely, it's very, very lightweight and so you can use it on a mobile device, you can use it in any web browser. So it's very easy to use, very easily accessible. I probably wouldn't use it from a spreadsheet perspective. Well I think some of the primary functions of data sheets are there. It doesn't have some of the more complex formulas that you would typically get from Excel or something like that
    Incentivized
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    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Pros
    Salesforce
    • We use it as an effective way of collaboration between teams.
    • It can be used as an online spreadsheet.
    • It helps in accessing the data by multiple teams hassle-free.
    • Can customize the action like editing or locking the spreadsheet to the other users based on the business need.
    Incentivized
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    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Salesforce
    • When using Quip Desktop, it can be slow to update with content from other users
    • I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
    • Multi -select and group export of documents would be helpful
    Incentivized
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    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Usability
    Salesforce
    It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined
    Incentivized
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    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Support Rating
    Salesforce
    I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?
    Incentivized
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    Synacor
    No answers on this topic
    Implementation Rating
    Salesforce
    No answers on this topic
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Alternatives Considered
    Salesforce
    Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.
    Incentivized
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    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Return on Investment
    Salesforce
    • It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.
    Read full review
    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    ScreenShots

    Quip Screenshots

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    Zimbra Screenshots

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