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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    WeTransfer

    Score8.5 out of 10
    N/AWeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

    $12

    per month

    Pricing
    Rackspace EmailWeTransfer
    Editions & Modules
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Pro
    $12.00
    per month
    Offerings
    Pricing Offerings
    Rackspace EmailWeTransfer
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Rackspace EmailWeTransfer
    Considered Both Products
    Rackspace
    No answer on this topic
    WeTransfer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Rackspace EmailWeTransfer
    Small Businesses
    Flywheel
    Score4.8 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace EmailWeTransfer
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.7
    (13 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.6
    (4 ratings)
    User Testimonials
    Rackspace EmailWeTransfer
    Likelihood to Recommend
    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
    Read full review
    WeTransfer
    It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
    Incentivized
    Read full review
    Pros
    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
    Read full review
    WeTransfer
    • You don't have to sign up for an account, you can just use it when visiting the website.
    • It is really simple and straightforward to use.
    • It has never failed me.
    • It tells you when your files have been successfully sent and when the other person downloaded it.
    Incentivized
    Read full review
    Cons
    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
    Read full review
    WeTransfer
    • With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
    • Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.
    Incentivized
    Read full review
    Usability
    Rackspace
    No answers on this topic
    WeTransfer
    WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.
    Incentivized
    Read full review
    Performance
    Rackspace
    No answers on this topic
    WeTransfer
    WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
    Incentivized
    Read full review
    Support Rating
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
    Read full review
    WeTransfer
    I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
    Incentivized
    Read full review
    Alternatives Considered
    Rackspace
    No answers on this topic
    WeTransfer
    While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
    WeTransfer
    • When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.
    Incentivized
    Read full review
    ScreenShots