TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Radarr

    Score10 out of 10
    N/ARadarr is a social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. The solution helps businesses make decisions from relevant social media & digital conversations in real-time using data…N/A

    Simplify360

    Score7.8 out of 10
    N/ASimplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.N/A
    Pricing
    RadarrSimplify360
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RadarrSimplify360
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    RadarrSimplify360
    Small Businesses
    Mention
    Score8 out of 10
    Customer.io
    Score9.1 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RadarrSimplify360
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    RadarrSimplify360
    Likelihood to Recommend
    Radarr
    Radarr is best suited for businesses that need to reach out to their target audience across multiple digital channels; it really helps track how effective the campaigns are and even improve on them based on what users tend to engage with the most on each platform. It can help streamline strategies.
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    Nextiva
    To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered
    Read full review
    Pros
    Radarr
    • Helps us track online conversations in an industry/ around a topic
    • Helps us track trending topics/ themes to include in content marketing strategies
    • Helps us analyze the response to the content created for different digital channels
    Read full review
    Nextiva
    • BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
    • Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
    • The ease of set up in the listening module, makes brand reputation very effective.
    • The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.
    Read full review
    Cons
    Radarr
    • Would love to have a topic generator in-built
    Read full review
    Nextiva
    • I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.
    Read full review
    Likelihood to Renew
    Radarr
    No answers on this topic
    Nextiva
    We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.
    Read full review
    Alternatives Considered
    Radarr
    Radarr brings you more comprehensive data and covers more digital platforms. In times when it is important to be present where your audience is and reach out to them at the right time, with the right message, that comprehensive view of data is what can help strategize better and run campaigns effectively. Also, love the visualization of data; that makes it all easy to understand.
    Read full review
    Nextiva
    In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate
    Read full review
    Return on Investment
    Radarr
    • Better understanding of the target audience
    • Better organic campaign reach
    • Better audience engagement and response rate
    Read full review
    Nextiva
    • Reduction of weekly and monthly report building time by over 70%
    • Lead generation increased by over 30%.
    • Online brand negativity neutralized by over 80%.
    Read full review
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