Ramco ERP vs. Zoho One

It provides a complete real-time solution on the go, if possible. Complete with all the features. I would definitely recommend this
to other businesses to have in their ecosystem for a complete understanding of
cloud-based digitization of business operations. Best choice for transforming the cloud-based organization into digital transformation.

Incentivized

Advantages

• The price-quality ratio is excellent, even though Odoo has become very competitive.
• The time to implementation is also great, if not one of the best.
• Excellent billing and service desk apps

It is not the best solution if you are looking into a collaboration-focused software suite.

• I am pretty much impressed by their unified solution for every problem, workflow-based approach, and real-time optimizing engine in memory.
• Interference of Ramco ERP is the reason for choosing it.
• It is a completely cost-effective and reliable ERP solution.
• The best feature that helps me to keep working on Ramco ERP is that it easily integrated with other existing software very easily.

Incentivized

• CRM integrates nicely using our Zapier environment.
• The Lead to Contact/Account Conversion is very intuitive.
• Deals, Sales Orders, and Contract Zoho Sign work well together.

• The biggest drawback I have been facing while using the platform is that there must be no compromise on security. There is a need for a few changes in security and data control which helps businesses to trust Ramco ERP more.
• Data migration is a bit of hard work along with the reports that are not giving expected results, which need improvements.

Incentivized

• The integration is loose and needs to be more stable and a true integration
• Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
• Unified User Interface and back end functionality/configuration across applications

Incentivized

I have
been using this software for some time where I have changed my organization
setup with the help of Ramco ERP and it leads to being the best choice, as it has
all the features that are needed to be the best. All the processes are very streamlined, easy to
use, and the real-time inventory stock update is amazing.

Incentivized

While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently

Incentivized

The support team is best in their respective tasks.
They are very supportive and responsive to the messages, listen to the problem
carefully, and provide a solution on the go. If it is not possible, they will
respond after time with the workable solution.

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.

• Support team is great; it helps me where I am stuck.
• It has a very intuitive nature and is very well designed on modernized UI to have the best workflow.
• I am very much satisfied with their services and features they’re offering.

Incentivized

• It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
• Our users are frustrated with the complexity and lack of consistency in the admin portals.
• CRM is the only tool that is ready for business at scale.