Zoho One is the only One
April 24, 2025

Zoho One is the only One

Stephen Lalla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho One

It is the single platform we use to operate our entire business other than the web browser. I've been a long time Zoho user starting with Zoho CRM and then a year or so later, began using Zoho Books, and then Zoho Mail. Once Zoho One was released which is the all inclusive subscription which includes at the time about 40 Zoho modules, I was sold as it was the more economical option and was a full integrated approach to operating our business. Most recently we've incorporated Zoho Payroll which we'd been waiting for and so far, love it.

Pros

  • Single Sign on
  • Single Subscription payment
  • Full Integrated across all modules
  • Excellent UI/UX

Cons

  • Sometimes updates are released without prior notification
  • So feature rich it can be a bit of a learning curve if you don't start with the basics
  • Not as well known as the heavily promoted SalesForce or HubSpot
  • An affordable alternative to more expensive options that are not even close to all that Zoho One has included in their subscription.
  • I cannot imagine ever going back to using multiple software to run our business.
  • Completely eliminates duplicate data entry since Zoho One is full integrated across modules.
  • I wish our organization was larger so we could use some of the other totally tricked out features like Zoho People.
We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
The primary reason we switched from Daylite is when we started using Virtual Assistants and wanted a cloud based alternative which Daylite didn't provide. We left MYOB when I think it stopped supporting Apple computers. We left AccountEdge when it stopped supporting payroll tax tables for Apple computers. Thankfully, each time we left one software company we were led to Zoho and have remained ever since.

Do you think Zoho One delivers good value for the price?

Yes

Are you happy with Zoho One's feature set?

Yes

Did Zoho One live up to sales and marketing promises?

Yes

Did implementation of Zoho One go as expected?

Yes

Would you buy Zoho One again?

Yes

Brave
I've recommended this to an IT company, an ad agency, real estate agents, and several contractors. Because it is so customizable, it works great regardless of whether you sell a product or a service. If you are a solo business or have a sales team nationwide or internationally, Zoho One is still for you, as it accommodates multiple languages and currencies. The desktop web version works as does the mobile/tablet apps. So it's great if you are office based or out in the field.

Zoho One Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
10.0
Billing Management
10
Cash and Asset Management
Not Rated
Travel & Expense Management
10
Budgetary Control & Encumbrance Accounting
10
Period Close
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
10.0
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
Not Rated
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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