Must have Tool for Businesses of all Scale.
April 14, 2025

Must have Tool for Businesses of all Scale.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho One

As a person backed with marketing we use lot of ZOHO tools and ZOHO CRM is the primary tool that helped me a lot in maintaining all our leads at one place and helped our sales team to work more efficiently in generating sales. Apart from ZOHO crm we do use ZOHO webinar, ZOHO people in our organization

Pros

  • Marinating our Sales team effectively by segregating Leads in one place.
  • Helping our HR team to maintain attendance and leaves effectively in one place.
  • Helping us to conduct webinars to help our customers and generate more leads.

Cons

  • ZOHO is too easy to work on.
  • In CRM, If there was a option to send data to google sheets, It would be a great help.
  • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
  • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
  • Reduces the work of HR a lot.
ZOHO is very easy to use. All you need to do is follow the steps and features aligned in it. ZOHO doesn't need complex coding or training; anyone can easily access and use it. You may feel a bit of difficulty initially, but show me an easy tool when you are using it for the first time.
ZOHO was cost-friendly compared to the above tools. This is the biggest pro ZOHO has. Using the above tools requires a manager who works and sets everything up in one place so that others can easily access the data, but in ZOHO, it is very easy to segregate data and use it effectively even when you are new to the tools.

Do you think Zoho One delivers good value for the price?

Yes

Are you happy with Zoho One's feature set?

Yes

Did Zoho One live up to sales and marketing promises?

Yes

Did implementation of Zoho One go as expected?

Yes

Would you buy Zoho One again?

Yes

ZOHO One helps us keep all our ZOHO tools in one place, and it is very effective as each and every member of the organization has access to the data, which can help us improve ourselves as an organization and ensure that all of us are aligned with our business goals.

Zoho One Feature Ratings

Not Rated
Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
9.8
Billing Management
10
Cash and Asset Management
10
Travel & Expense Management
9
Budgetary Control & Encumbrance Accounting
10
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
10.0
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Award Lifecycle Management
10
Project Financial Management ()
Not Rated
10.0
Project Planning and Scheduling
10
Task Insight for Project Managers
10
Project Mobile Functionality
10
Definable Resource Pools
10
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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