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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rasa

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa’s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer…

    $0

    WRITER (Palmyra LLM)

    Score5.8 out of 10
    N/AWRITER is an enterprise-grade platform designed for the development, deployment, and supervision of AI Agents. The solution unifies proprietary Palmyra LLMs with a RAG-based Knowledge Graph to automate complex business workflows and support data-driven decision-making across the enterprise.

    $39

    per month per user

    Pricing
    RasaWRITER (Palmyra LLM)
    Editions & Modules
    Developer Edition
    $0
    Growth
    starting at $35k
    Enterprise
    Contact Sales
    Starter
    $39
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    RasaWRITER (Palmyra LLM)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RasaWRITER (Palmyra LLM)
    Considered Both Products
    Rasa Technologies Inc
    No answer on this topic
    WRITER
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    RasaWRITER (Palmyra LLM)
    Small Businesses
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    Medium-sized Companies
    Azure AI Bot Service
    Score7.9 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Azure AI Bot Service
    Score7.9 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RasaWRITER (Palmyra LLM)
    Likelihood to Recommend
    8.4
    (4 ratings)
    5.8
    (19 ratings)
    Usability
    7.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    RasaWRITER (Palmyra LLM)
    Likelihood to Recommend
    Rasa Technologies Inc
    Rasa Pro is well suited for corporate use and for chatbots which require backend connections. Smaller chatbots with a few flows might be better served with a simple dialogue engine and custom AI agents, or Rasa Open Source. Rasa does not come with its own complex vector database, just in-memory FAISS and connectors to external vector DB's such as Milvus and Qdrant. It provides only a basic document parser and embedder for FAISS. If you need to build a RAG focused chatbot around a large knowledge base with complex documents, e.g. lots of MS Word or PDF files, you'll have to build a separate document parser and embedder, as well as your own semantic search engine
    Incentivized
    Read full review
    WRITER
    It is very easy to navigate, build, and contextually meld your agent into whatever you like. As long as you know how their back-end no-coding platform works, it becomes a breeze to create bespoke content that actually matters, and makes sense. We've done this with multiple agents and as I call it, "sub-functions". There's a lot more potential the agents can do, all you need to know is to just learn the process.
    Incentivized
    Read full review
    Pros
    Rasa Technologies Inc
    • Rasa team has Top notch AI knowledge
    • Greate customer support, by listening towards the clients needs.
    • And building future proof solutions around client Business Requirements within dazzling timeframes
    Incentivized
    Read full review
    WRITER
    • Writer applies our writing style to copy I'm working on in browser tabs, ensuring I stay true to our voice.
    • Writer is able to quickly skim full blogs via a single link to use them as source material for drafting marketing copy I need.
    • Writer is my own business version of ChatGPT that keeps our sessions secure within the business.
    Incentivized
    Read full review
    Cons
    Rasa Technologies Inc
    • No-code apps could be improved
    • Online docs can be messy
    • Steep learning curve
    Incentivized
    Read full review
    WRITER
    • i do find the organisation a bit confusing, like the functions available in 'ask Writer' being separate to the main window. there were lots of functions i wasn't able to find intuitively that we needed a support call for
    • asking for a summary of key points doesn't always pick up the main points
    Incentivized
    Read full review
    Usability
    Rasa Technologies Inc
    With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Support Rating
    Rasa Technologies Inc
    Rasa support has been very responsive, trying to fix any reported issues ASAP. They've also listened to many requests for improvement. The Rasa features and changelog are well documented
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Alternatives Considered
    Rasa Technologies Inc
    Incentivized
    Read full review
    WRITER
    WordPress is not very clear about the tools that are available with some themes over others. Instead, Write has multiple functions and makes the work complete in its entirety. It's easy to navigate and it also allows me to use multiple accounts. It has database links and at the same time it is compatible with MS office in all versions
    Incentivized
    Read full review
    Return on Investment
    Rasa Technologies Inc
    • Cost Savings & Efficiency
    • Increased Conversion Rates
    • Improved Customer Satisfaction
    • Operational ROI
    Incentivized
    Read full review
    WRITER
    • Developing a styleguide to consolidate message, phrasing, writing style, and brand voice requirements.
    • I'd like to see a Firefox addition at some time, but for now, the Chrome and Google Docs extensions suffice.
    • Processes for producing, revising, optimizing, and publishing material have been streamlined.
    Incentivized
    Read full review
    ScreenShots

    Rasa Screenshots

    Screenshot of the Studio interface, where a new Flow can be tried out. The user can trace the flow of conversation through the AI Assistant to test and debug new developments.Screenshot of the extensible generative conversational AI framework in a no-code user interface, which enables business users to drag and drop dialogue components for easier AI assistant development.Screenshot of central content management to curate the AI Assistant training data. Users can repurpose and reuse assistant data: search, add, edit, and update assistant data directly in Studio.Screenshot of where analysts, testers, and builders can review user conversations to optimize the AI assistant performance and improve the user experience. Filter and tag key conversations for review, and share within a team for increased collaboration and efficiency.Screenshot of the fully transparent conversational AI enables deep customization and explainability enabling a high-performance architecture.

    WRITER (Palmyra LLM) Screenshots

    Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.Screenshot of an example high-impact agent, used to accelerate adoption and minimizing change management.Screenshot of the centralized command center designed to offer everything IT needs to govern a secure, healthy ecosystem of high-performing agents.