TrustRadius

Readymode vs. Sigma Voice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Readymode
Score 10.0 out of 10
N/A
Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…
$150
per month per license
Sigma Voice
Score 0.0 out of 10
N/A
N/AN/A
Pricing
ReadymodeSigma Voice
Editions & Modules
Readymode - starting at
$150
per month per license
No answers on this topic
Offerings
Pricing Offerings
ReadymodeSigma Voice
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details17% discount for annual pricing.—
More Pricing Information
Community Pulse
ReadymodeSigma Voice
Features
ReadymodeSigma Voice
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Readymode
7.3
4 Ratings
0% above category average
Sigma Voice
-
Ratings
Contact preview7.03 Ratings00 Ratings
Call notes & tags7.54 Ratings00 Ratings
Automatic call logging7.53 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Readymode
7.9
4 Ratings
3% above category average
Sigma Voice
-
Ratings
Outbound dialing8.04 Ratings00 Ratings
Inbound routing8.04 Ratings00 Ratings
Custom caller ID8.02 Ratings00 Ratings
Click-to-call7.54 Ratings00 Ratings
Dialer contact import8.02 Ratings00 Ratings
Campaign & list management8.12 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Readymode
6.8
4 Ratings
12% below category average
Sigma Voice
-
Ratings
Follow-up calls8.04 Ratings00 Ratings
Dialer reporting & analytics6.04 Ratings00 Ratings
Dialer compliance6.53 Ratings00 Ratings
User Ratings
ReadymodeSigma Voice
Likelihood to Recommend
5.5
(4 ratings)
-
(0 ratings)
User Testimonials
ReadymodeSigma Voice
Likelihood to Recommend
Readymode
We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
Verified User
Anonymous
Read full review
Sigma Voice
No answers on this topic
Pros
Readymode
  • Multi-line dialing.
  • Unlimited users.
  • Calendar integration.
  • Advanced capabilities.
Verified User
Anonymous
Read full review
Sigma Voice
No answers on this topic
Cons
Readymode
  • Less dropped calls.
  • System tends to slow down with multiple agents working.
  • Not much else at the moment.
HB
Helen Bowie
SCS Agent
Read full review
Sigma Voice
No answers on this topic
Alternatives Considered
Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
Sigma Voice
No answers on this topic
Return on Investment
Readymode
  • Customers complaints no one return their calls.
Verified User
Anonymous
Read full review
Sigma Voice
No answers on this topic
ScreenShots

Readymode Screenshots

Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.