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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Readymode

    Score10 out of 10
    N/AReadymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…

    $150

    per month per license

    Surfe

    Score8.2 out of 10
    N/ASurfe is a lead gen tool used to add contacts, manage deals and pipelines straight from LinkedIn, and move this data into a CRM. Without tab-switching or manual data entry, Surf makes CRM fields accessible on LinkedIn, and users can input information, create new fields, and edit existing ones, while syncing this to a connected CRM in real-time. Surfe also helps users to save time by adding prospects from LinkedIn with a click of a button directly from their profile, and it does that without…

    $23

    per year per seat

    Pricing
    ReadymodeSurfe
    Editions & Modules
    Readymode - starting at
    $150
    per month per license
    Free
    $0
    Basic
    $23
    per year per seat
    Professional
    $29
    per year per seat
    Business
    $59
    per year per seat
    Offerings
    Pricing Offerings
    ReadymodeSurfe
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$11No setup fee
    Additional Details17% discount for annual pricing.Prices are for annual subscriptions. Monthly subscriptions are available. No credit card is needed for the trial and free.
    More Pricing Information
    Features
    ReadymodeSurfe
    Preview Dialer
    Comparison of Preview Dialer features of Readymode and Surfe
    Feature
    Readymode
    7.3
    4 Ratings
    0% above category average
    Surfe
    -
    Ratings
    Contact preview7.03 Ratings00 Ratings
    Call notes & tags7.54 Ratings00 Ratings
    Automatic call logging7.53 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Readymode and Surfe
    Feature
    Readymode
    7.9
    4 Ratings
    3% above category average
    Surfe
    -
    Ratings
    Outbound dialing8.04 Ratings00 Ratings
    Inbound routing8.04 Ratings00 Ratings
    Custom caller ID8.02 Ratings00 Ratings
    Click-to-call7.54 Ratings00 Ratings
    Dialer contact import8.02 Ratings00 Ratings
    Campaign & list management8.12 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Readymode and Surfe
    Feature
    Readymode
    6.8
    4 Ratings
    12% below category average
    Surfe
    -
    Ratings
    Follow-up calls8.04 Ratings00 Ratings
    Dialer reporting & analytics6.04 Ratings00 Ratings
    Dialer compliance6.53 Ratings00 Ratings
    Best Alternatives
    ReadymodeSurfe
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Affinity CRM
    Score9.2 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Podium
    Score7 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReadymodeSurfe
    Likelihood to Recommend
    5.5
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ReadymodeSurfe
    Likelihood to Recommend
    Readymode
    We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
    Incentivized
    Read full review
    Surfe
    Surfe is really a great help/support for our marketing and data team. It saves plenty of time and manual work. We are totally happy with the product and also setup was done in 5 Min.
    Read full review
    Pros
    Readymode
    • Multi-line dialing.
    • Unlimited users.
    • Calendar integration.
    • Advanced capabilities.
    Read full review
    Surfe
    • Easy to set up in both directions
    • Getting account data out of LinkedIn
    • Searching for Contact options, i.e. E-Mail and phone
    • Getting Company Data out of LinkedIn
    Read full review
    Cons
    Readymode
    • Less dropped calls.
    • System tends to slow down with multiple agents working.
    • Not much else at the moment.
    Incentivized
    Read full review
    Surfe
    • After installing the Chrome Plugin, LinkedIn is a bit slower than before
    • Pricing is okay, but import from Sales Navigator should be included in the Basic Package
    Read full review
    Alternatives Considered
    Readymode
    Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
    Incentivized
    Read full review
    Surfe
    No answers on this topic
    Return on Investment
    Readymode
    • Customers complaints no one return their calls.
    Incentivized
    Read full review
    Surfe
    • Saves time in research
    • Getting data and helping to build a database out of a paid platform
    Read full review
    ScreenShots

    Readymode Screenshots

    Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.

    Surfe Screenshots

    Screenshot of Adds contacts to a CRM, and exports whole SalesNav contact lists in one go to save time.Screenshot of Finds emails and edit CRM fields. Automatically sources verified emails, and keep contacts updated.Screenshot of Syncs messages with a CRM, and offers reuseable personalized message templates on LinkedIn.Screenshot of Deal management and pipeline access from LinkedIn, with a side panel to create and configure deals.Screenshot of Keeps contacts updated, and sends notifications when someone in the associated CRM changes their position & company.Screenshot of Task creator, to keep track of a to-do list by creating tasks as reminders for specific CRM records