TrustRadius

Readymode vs. Topadial

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Readymode
Score 10.0 out of 10
N/A
Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…
$150
per month per license
Topadial
Score 0.0 out of 10
N/A
N/A
$10
per month
Pricing
ReadymodeTopadial
Editions & Modules
Readymode - starting at
$150
per month per license
Basic
$10
per month
Offerings
Pricing Offerings
ReadymodeTopadial
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details17% discount for annual pricing.—
More Pricing Information
Community Pulse
ReadymodeTopadial
Considered Both Products
Readymode
HB
Helen Bowie
SCS Agent
Chose Readymode
I think it stacks up very well to UJET. The systems are different and have many different features but it's been a great experience trying to use both. I feel like having all the access in one area is very helpful in this program.
Verified User
Anonymous
Chose Readymode
Aircall provides chat, phone, and email support in less than an hour if the chat agent is unable to help you he will book you a call with a technician who will do the zoom meeting with you and solve the issue then and there. They will ask for the screen control and take care of …
Verified User
Anonymous
Chose Readymode
MojoDialer is very easy to use and you can get started with little to no instruction. My cold caller is in the Philippines and it's easier for her to use and track prospects. The whole design of Mojo makes more sense, it's simple, easy to map contacts to predefined fields and …
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Chose Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
Topadial

No answer on this topic

Features
ReadymodeTopadial
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Readymode
7.3
Ratings
0% above category average
Topadial
-
Ratings
Contact preview7.00 Ratings00 Ratings
Call notes & tags7.50 Ratings00 Ratings
Automatic call logging7.50 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Readymode
7.9
Ratings
3% above category average
Topadial
-
Ratings
Outbound dialing8.00 Ratings00 Ratings
Inbound routing8.00 Ratings00 Ratings
Custom caller ID8.00 Ratings00 Ratings
Click-to-call7.50 Ratings00 Ratings
Dialer contact import8.00 Ratings00 Ratings
Campaign & list management8.10 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Readymode
6.8
Ratings
12% below category average
Topadial
-
Ratings
Follow-up calls8.00 Ratings00 Ratings
Dialer reporting & analytics6.00 Ratings00 Ratings
Dialer compliance6.50 Ratings00 Ratings
Best Alternatives
ReadymodeTopadial
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.4 out of 10
CloudTalk
CloudTalk
Score 7.4 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
Dialpad Sell
Dialpad Sell
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReadymodeTopadial
Likelihood to Recommend
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
ReadymodeTopadial
Likelihood to Recommend
XenCall is well suited for any company looking to make outbound calls to prospects more efficiently and effectively. It might not be appropriate for calls where you want to have a more quality conversation unless you stick with the 1 line dialer. Using multiple lines allows companies to hit many prospects in one day.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Call logging
  • Agent monitoring
  • Agent reporting
  • File organization
Tish Cator | TrustRadius Reviewer
Tish Cator
Office Manager
Read full review
No answers on this topic
Cons
  • Customer Support.
  • Complaints team.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Aircall provides chat, phone, and email support in less than an hour if the chat agent is unable to help you he will book you a call with a technician who will do the zoom meeting with you and solve the issue then and there. They will ask for the screen control and take care of setting up everything as per your need which means you don't have to sit and wait.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Improved customer contact.
  • QA improvement.
HB
Helen Bowie
SCS Agent
Read full review
No answers on this topic
ScreenShots

Readymode Screenshots

Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.