RedTeam Flex vs. Rev.io PSA

RedTeam does a good job of allowing the company to view information in a way that is helpful to them. The superintendents out in the field don't necessarily need to see all of the same information that the people in the office do, so field share has been great for helping them manage their projects and submit daily reports of job progress. I can see this program working for both small and large companies and with a few tweaks, I might rate it even higher.

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Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running

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• Building a proper estimate/proposal
• Managing the project from start to finish, including any changes
• The accounting process works well with our quickbooks, making the process for accounting easy

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ability to dispatch tech's to service calls

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Inability to delete certain information such as old duplicate vendors, contacts, etc.
• I run into a lot of road blocks with obscure permissions
• Some reports have issues when printing

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software.
• In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful.
• I my experience when they know that there is an issue and the software is not working they keep billing you.
• They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them.
• They acknowledge that you are having issues and state that there will be a credit. I have not seen one.
• In my opinion, training is filled with jargon and no glossary.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Procore is [a] product that we [are] familiar with as well because a few other companies that we have partnered with use Procore. The program is a good CPM, but RedTeam stands out to our company for the customer service. Over the years we have been able to communicate opportunities to make something more efficient and they have implemented some of those suggestions. That is invaluable to us.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has eliminated the need for hundreds of spreadsheets for each job and has saved time overall
• It allows all facets of the company to see information as they need to see it
• It's a central place for everyone to store and access information rather than having files all over individual computers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Gigantic waste of time and resources

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info