Boomtown vs. SolarWinds Web Help Desk (WHD)
Boomtown vs. SolarWinds Web Help Desk (WHD)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technologyā¦ | $99 per user | |
SolarWinds Web Help Desk (WHD) | N/A | SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities. | N/A |
Boomtown | SolarWinds Web Help Desk (WHD) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | ā | ||||||||||||||
More Pricing Information |
Boomtown | SolarWinds Web Help Desk (WHD) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Boomtown | SolarWinds Web Help Desk (WHD) | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Boomtown | SolarWinds Web Help Desk (WHD) | |
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Small Businesses | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 | Agiloft Flexible Service Desk Suite ScoreĀ 9.0Ā outĀ ofĀ 10 |
Enterprises | Salesforce Service Cloud ScoreĀ 8.7Ā outĀ ofĀ 10 | Salesforce Service Cloud ScoreĀ 8.7Ā outĀ ofĀ 10 |
All Alternatives | View all alternatives | View all alternatives |
Boomtown | SolarWinds Web Help Desk (WHD) | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (4 ratings) |
Usability | - (0 ratings) | 10.0 (3 ratings) |
Support Rating | - (0 ratings) | 10.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Boomtown | SolarWinds Web Help Desk (WHD) | |
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Likelihood to Recommend | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Pros | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Cons | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Likelihood to Renew | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Usability | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Support Rating | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Implementation Rating | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Alternatives Considered | Boomtown Network, Inc. No answers on this topic | SolarWinds |
Return on Investment | Boomtown Network, Inc. No answers on this topic | SolarWinds |
ScreenShots | Boomtown Screenshots | SolarWinds Web Help Desk (WHD) Screenshots |