Boomtown vs. Sprinklr Service
Boomtown vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Boomtown | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Boomtown | Sprinklr Service | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Boomtown | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Boomtown | Sprinklr Service | |
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Likelihood to Recommend | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Pros | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Cons | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Likelihood to Renew | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Usability | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Reliability and Availability | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Performance | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Support Rating | Boomtown Network, Inc. No answers on this topic | Sprinklr |
In-Person Training | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Implementation Rating | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Alternatives Considered | Boomtown Network, Inc. No answers on this topic | Sprinklr |
Return on Investment | Boomtown Network, Inc. No answers on this topic | Sprinklr |
ScreenShots | Boomtown Screenshots |