TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote.com

    Score9 out of 10
    Small Businesses (1-50 employees)
    Remote.com enables companies of all sizes to employ global teams. Remote takes care of international payroll, benefits, taxes, and compliance. Remote owns local legal entities in covered countries and a proprietary network of in-country payroll providers, accountants, labor law attorneys and HR specialists. The vendor states no intermediaries means more transparency, flexibility, speed, and cost efficiency for customers.

    $29

    per month per contractor

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    Remote.comSurePayroll By Paychex
    Editions & Modules
    CONTRACTORS & FREELANCERS
    $29
    per month per contractor
    GLOBAL EMPLOYMENT
    $299
    per employee per month
    PAYROLL AND BENEFITS
    Get a quote
    per employee per month
    GLOBAL EMPLOYMENT PLUS
    Get a quote
    per employee per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote.comSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSpecial pricing for Startups: Take half off global employment solution costs on the first employee for one full year, or get 12 months for the price of 10 on all other employees during your first year, and get free contractor onboarding. Manage and pay global contractors at no cost, beyond payment processing fees. Bulk pricing also available on request.—
    More Pricing Information
    Community Pulse
    Remote.comSurePayroll By Paychex
    Considered Both Products
    Remote Technology, Inc
    No answer on this topic
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    9 Answers
    Features
    Remote.comSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of Remote.com and SurePayroll By Paychex
    Feature
    Remote.com
    -
    Ratings
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Benefit plan administration00 Ratings1.27 Ratings
    Direct deposit files00 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings1.212 Ratings
    Reimbursement management00 Ratings1.210 Ratings
    Best Alternatives
    Remote.comSurePayroll By Paychex
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    APS
    Score5.7 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote.comSurePayroll By Paychex
    Likelihood to Recommend
    9.5
    (2 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Remote.comSurePayroll By Paychex
    Likelihood to Recommend
    Remote Technology, Inc
    If you have a company that is hiring employees globally, remote does a great job and helps you with ease. If you are being employed by an international company, you can suggest remote for them, it will really help you and still give you all the benefits of legal worker rights.
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    Remote Technology, Inc
    • Legal remote worker contracting
    • Payroll
    • Workers benefit
    • Global Employement
    • Contract Management
    • Onboarding dashboard
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    Remote Technology, Inc
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    Remote Technology, Inc
    • Ease to contract international workers
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    Remote.com Screenshots

    Screenshot of Remote payment methodsScreenshot of Team dashboardScreenshot of Set up your accountScreenshot of Manager dashboardScreenshot of Billing