My favorite payroll service!
Anonymous | TrustRadius Reviewer
April 02, 2020

My favorite payroll service!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurePayroll

SurePayroll is used for our bi-weekly payroll service for the company. It allows direct deposit for our employees and provides necessary information to the workers' comp insurance company. SurePayroll also calculates all required taxes, deducts necessary funds from employee's net pay and directly from employer's account, makes the payments, and files quarterly taxes.
  • Calculates taxes, which is a tricky thing if you don't know the rules
  • Files taxes, which is important for a small business because fines are imposed for not correct filing
  • They offer great customer service that's easily accessible.
  • The method for entering paid time off such as vacation days is a bit confusing.
  • Tracking a certain employee's allowable time off.
  • SurePayroll has made my life so much easier. Prior to using a payroll service and trying to do it myself, I was charged fees by the government for failure to file correctly or on time. Having it done professionally and correctly eases stress.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
Customer service/support for SurePayroll is excellent. No matter how simple or complex my question is they are always available quickly to help me through it or provide an answer. Calling in is easy and quick and all their reps are knowledgable and friendly.

Do you think SurePayroll delivers good value for the price?

Yes

Are you happy with SurePayroll's feature set?

Yes

Did SurePayroll live up to sales and marketing promises?

Yes

Did implementation of SurePayroll go as expected?

Yes

Would you buy SurePayroll again?

Yes

SurePayroll offers a robust system for payroll at an appropriate cost for small businesses. All the features needed for a payroll service are offered along with great customer service. The web-based software is easy to use.

SurePayroll Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Direct deposit files
10
Salary revision and increment management
10