Item: SurePayroll
Rating: 10
Author: Michael Lien

Use Cases and Deployment Scope

SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their customer support is outstanding.

Pros and Cons

Adding new personal and tracking 1099 contractors
Printing and distribution of checks, 1099, 941, W2
It works well with our annual Workers comp audits
They've been very helpful with yearend reviews and any changes in updating forms

Better chat bot interaction

Return on Investment

100% positive,
Reduced our monthly cost from 1,500 to less than $100

Alternatives Considered

Since we started with them at the bank for $39 per month 8 years ago, I have compared them to ADP and QuickBooks.

Support Rating

They are always a phone call away and within minutes help walk through any solution. Their customer support is knowledgeable, patient and always there when you need them.

Key Insights

Do you think SurePayroll delivers good value for the price?

Yes

Are you happy with SurePayroll's feature set?

Yes

Did SurePayroll live up to sales and marketing promises?

Yes

Did implementation of SurePayroll go as expected?

Yes

Would you buy SurePayroll again?

Yes

Other Software Used

Right Networks

Likelihood to Recommend

I love SurePayroll. Their telephone support is awesome. I travel a lot so it allows me to manage company payroll from anywhere in the world. I can change deductions, do 401K deductions, run reports, and do insurance reviews for our company's insurance broker. They even created a Paycheck Protection report for me to download to share with our bank. There isn't much that isn't possible with SurePayroll. The great thing is it gives me control at my fingertips. The errors that I had with a call-in payroll just never happen anymore.

SurePayroll Decision

Overall Satisfaction with SurePayroll