SurePayroll Decision
Michael Lien | TrustRadius Reviewer
April 16, 2020

SurePayroll Decision

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SurePayroll

SurePayroll is being used by our business for payroll and certified payroll. I find it easy to use and easier to manage than any other service we've used in 18 years. Their customer support is outstanding.
  • Adding new personal and tracking 1099 contractors
  • Printing and distribution of checks, 1099, 941, W2
  • It works well with our annual Workers comp audits
  • They've been very helpful with yearend reviews and any changes in updating forms
  • Better chat bot interaction
  • 100% positive,
  • Reduced our monthly cost from 1,500 to less than $100
Since we started with them at the bank for $39 per month 8 years ago, I have compared them to ADP and QuickBooks.
They are always a phone call away and within minutes help walk through any solution. Their customer support is knowledgeable, patient and always there when you need them.

Do you think SurePayroll delivers good value for the price?

Yes

Are you happy with SurePayroll's feature set?

Yes

Did SurePayroll live up to sales and marketing promises?

Yes

Did implementation of SurePayroll go as expected?

Yes

Would you buy SurePayroll again?

Yes

I love SurePayroll. Their telephone support is awesome. I travel a lot so it allows me to manage company payroll from anywhere in the world. I can change deductions, do 401K deductions, run reports, and do insurance reviews for our company's insurance broker. They even created a Paycheck Protection report for me to download to share with our bank. There isn't much that isn't possible with SurePayroll. The great thing is it gives me control at my fingertips. The errors that I had with a call-in payroll just never happen anymore.

SurePayroll Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10