RemoteCall PC/Mobile/Visual vs. ShowMyPC

ShowMyPC

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation
ShowMyPC	Score 8.2 out of 10	N/A	ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.	N/A

Pricing

RemoteCall PC/Mobile/Visual

ShowMyPC

Editions & Modules

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

No answers on this topic

Offerings

Pricing Offerings
RemoteCall PC/Mobile/Visual	ShowMyPC
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

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More Pricing Information

Community Pulse
	RemoteCall PC/Mobile/Visual	ShowMyPC
Top Pros	Pro Low cost Pro Fast access	Pro Remote meetings Pro Easy access Pro Software issues
Top Cons	No answers on this topic	Minus No support Minus No integration Minus File transfer

Features

RemoteCall PC/Mobile/Visual

ShowMyPC

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	RemoteCall PC/Mobile/Visual - Ratings	ShowMyPC 7.4 2 Ratings 11% below category average
Screen sharing	00 Ratings	10.02 Ratings
File transfer	00 Ratings	8.02 Ratings
Instant message	00 Ratings	7.02 Ratings
Secure remote access with Smart Card authentication	00 Ratings	6.01 Ratings
Access to sleeping/powered-off computers	00 Ratings	7.01 Ratings
Over-the-Internet remote session	00 Ratings	10.02 Ratings
Initiate remote control from mobile	00 Ratings	8.01 Ratings
Remote management of servers & workstations	00 Ratings	9.02 Ratings
Centralized management dashboard	00 Ratings	6.02 Ratings
Session record	00 Ratings	7.02 Ratings
Annotations	00 Ratings	7.01 Ratings
Monitoring and Alerts	00 Ratings	8.01 Ratings
Multi-platform remote control	00 Ratings	3.01 Ratings

Best Alternatives
	RemoteCall PC/Mobile/Visual	ShowMyPC
Small Businesses	Getscreen.me Score 9.8 out of 10	Getscreen.me Score 9.8 out of 10
Medium-sized Companies	ConnectWise ScreenConnect Score 9.0 out of 10	mRemoteNG Score 9.7 out of 10
Enterprises	Remote Desktop Manager Score 8.4 out of 10	Remote Desktop Services Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	RemoteCall PC/Mobile/Visual	ShowMyPC
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)

User Testimonials
	RemoteCall PC/Mobile/Visual	ShowMyPC
Likelihood to Recommend	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review	ShowMyPc.com If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download. Incentivized Vin Campbell President Read full review
Pros	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review	ShowMyPc.com Easy access to help with software issues. Technical support Access to Remote desktop control Recording sessions for paper trails Incentivized Verified User Anonymous Read full review
Cons	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review	ShowMyPc.com Free level should have automatic reconnect on reboot Being a remote access only software pricing plans could be better Branding should be allowed on lower plans Incentivized Vin Campbell President Read full review
Alternatives Considered	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review	ShowMyPc.com ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it. Incentivized Verified User Anonymous Read full review
Return on Investment	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review	ShowMyPc.com The on-demand access is free - can't get a better ROI than that Plans are relatively inexpensive - as long as you are not managing large amounts of devices Having a go to remote access solution that enables clients to control access is priceless Incentivized Vin Campbell President Read full review
ScreenShots	RemoteCall PC/Mobile/Visual Screenshots