RemoteCall PC/Mobile/Visual vs. ShowMyPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
ShowMyPC
Score 8.7 out of 10
N/A
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.N/A
Pricing
RemoteCall PC/Mobile/VisualShowMyPC
Editions & Modules
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
No answers on this topic
Offerings
Pricing Offerings
RemoteCall PC/Mobile/VisualShowMyPC
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
More Pricing Information
Community Pulse
RemoteCall PC/Mobile/VisualShowMyPC
Top Pros
Top Cons

No answers on this topic

Features
RemoteCall PC/Mobile/VisualShowMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
ShowMyPC
7.4
2 Ratings
12% below category average
Screen sharing00 Ratings10.02 Ratings
File transfer00 Ratings8.02 Ratings
Instant message00 Ratings7.02 Ratings
Secure remote access with Smart Card authentication00 Ratings6.01 Ratings
Access to sleeping/powered-off computers00 Ratings7.01 Ratings
Over-the-Internet remote session00 Ratings10.02 Ratings
Initiate remote control from mobile00 Ratings8.01 Ratings
Remote management of servers & workstations00 Ratings9.02 Ratings
Centralized management dashboard00 Ratings6.02 Ratings
Session record00 Ratings7.02 Ratings
Annotations00 Ratings7.01 Ratings
Monitoring and Alerts00 Ratings8.01 Ratings
Multi-platform remote control00 Ratings3.01 Ratings
Best Alternatives
RemoteCall PC/Mobile/VisualShowMyPC
Small Businesses
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Splashtop
Splashtop
Score 9.2 out of 10
Splashtop
Splashtop
Score 9.2 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
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User Ratings
RemoteCall PC/Mobile/VisualShowMyPC
Likelihood to Recommend
10.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
RemoteCall PC/Mobile/VisualShowMyPC
Likelihood to Recommend
Rsupport
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
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ShowMyPc.com
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
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Pros
Rsupport
  • low cost.
  • fast access.
  • Remote mobile service.
Read full review
ShowMyPc.com
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
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Cons
Rsupport
  • They need to invest more in advertising.
  • Fewer users than competitors.
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ShowMyPc.com
  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans
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Alternatives Considered
Rsupport
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
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ShowMyPc.com
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
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Return on Investment
Rsupport
  • Saved a lot of time and money.
  • Low cost.
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ShowMyPc.com
  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless
Read full review
ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer