Replicon Polaris PSA vs. SAP Ruum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
SAP Ruum
Score 9.0 out of 10
N/A
SAP Ruum is a presented by the vendor as a lightweight project management, task management, and collaboration software, with use cases and templates for marketing, sales teams, HR tasks (e.g. onboarding), or organizing information for sharing with stakeholders.N/A
Pricing
Replicon Polaris PSASAP Ruum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Replicon Polaris PSASAP Ruum
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Replicon Polaris PSASAP Ruum
Project Management
Comparison of Project Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
SAP Ruum
9.2
2 Ratings
14% above category average
Task Management00 Ratings10.02 Ratings
Gantt Charts00 Ratings9.01 Ratings
Scheduling00 Ratings10.02 Ratings
Workflow Automation00 Ratings8.82 Ratings
Mobile Access00 Ratings9.01 Ratings
Search00 Ratings8.82 Ratings
Visual planning tools00 Ratings8.82 Ratings
Communication
Comparison of Communication features of Product A and Product B
Replicon Polaris PSA
-
Ratings
SAP Ruum
8.8
2 Ratings
9% above category average
Chat00 Ratings8.82 Ratings
Notifications00 Ratings8.82 Ratings
Discussions00 Ratings8.42 Ratings
Surveys00 Ratings8.22 Ratings
Internal knowledgebase00 Ratings8.42 Ratings
Integrates with GoToMeeting00 Ratings9.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.01 Ratings
Integrates with Outlook00 Ratings9.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
SAP Ruum
8.4
2 Ratings
3% above category average
Versioning00 Ratings8.22 Ratings
Video files00 Ratings7.82 Ratings
Audio files00 Ratings8.22 Ratings
Document collaboration00 Ratings8.82 Ratings
Access control00 Ratings8.42 Ratings
Advanced security features00 Ratings8.22 Ratings
Integrates with Google Drive00 Ratings9.01 Ratings
Device sync00 Ratings8.22 Ratings
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Replicon Polaris PSASAP Ruum
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User Ratings
Replicon Polaris PSASAP Ruum
Likelihood to Recommend
10.0
(4 ratings)
9.4
(2 ratings)
User Testimonials
Replicon Polaris PSASAP Ruum
Likelihood to Recommend
Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
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SAP
Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
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Pros
Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
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SAP
  • Ruum by SAP supports brainstorming, and in the end, there is content management.
  • Further, Ruum by SAP helps in task and backlog management.
  • The processes are also well mapped.
  • Goal setting and feedback tracking are also included in the feature.
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Cons
Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
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SAP
  • Mobile device enhancement functionalities
  • Broader integration support with other systems
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Alternatives Considered
Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
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SAP
The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.
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Return on Investment
Replicon Inc
  • No negative; we just use it for timesheets.
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SAP
  • No code knowledge required for Ruum application
  • Effective collaboration with external parties
  • Better project planning and milestones management
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ScreenShots