RepuGen vs. SmileBack
RepuGen vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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RepuGen | N/A | RepuGen is a healthcare reputation management software for medical groups, multi-location hospitals, urgent care centers and dental practices that is designed to help them in aggregating patient feedback and reviews, manage it from a dashboard and measure customer and employee satisfaction. RepuGen increases a company’s online reviews through automated patient outreach process. Users will be notified the moment a patient has a negative experience, so they can reach out to perform… | $79 per provider/per month | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
RepuGen | SmileBack | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $99 per provider | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RepuGen | SmileBack | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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RepuGen | SmileBack | |
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Small Businesses | Yext Score 8.9 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Yext Score 8.9 out of 10 | PowerReviews Score 7.8 out of 10 |
Enterprises | Yext Score 8.9 out of 10 | PowerReviews Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RepuGen | SmileBack | |
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Likelihood to Recommend | 10.0 (1 ratings) | 10.0 (21 ratings) |
Usability | - (0 ratings) | 10.0 (2 ratings) |
Support Rating | 10.0 (1 ratings) | 9.3 (7 ratings) |
RepuGen | SmileBack | |
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Likelihood to Recommend | GMR Web Team
| ConnectWise
|
Pros | GMR Web Team
| ConnectWise
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Cons | GMR Web Team
| ConnectWise
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Usability | GMR Web Team No answers on this topic | ConnectWise
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Support Rating | GMR Web Team
| ConnectWise
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Alternatives Considered | GMR Web Team
| ConnectWise
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Return on Investment | GMR Web Team
| ConnectWise
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ScreenShots | RepuGen Screenshots | SmileBack Screenshots |