The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.
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Viraltag
Score8.7 out of 10
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Viraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.
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Pricing
Social Suite by Reputation.com
Viraltag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Social Suite by Reputation.com
Viraltag
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
Social Suite by Reputation.com
Viraltag
Listening/monitoring
Comparison of Listening/monitoring features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
9.0
1 Ratings
16% above category average
Boolean keyword searches
00 Ratings
10.01 Ratings
Filtering out noise/spam
00 Ratings
8.01 Ratings
Sentiment analysis
00 Ratings
9.01 Ratings
Broad channel coverage
00 Ratings
9.01 Ratings
Publishing
Comparison of Publishing features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
9.3
2 Ratings
13% above category average
Content planning and scheduling
00 Ratings
10.02 Ratings
Audience targeting
00 Ratings
9.01 Ratings
Content optimization
00 Ratings
8.02 Ratings
Workflow management
00 Ratings
10.02 Ratings
Engagement
Comparison of Engagement features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
8.3
2 Ratings
2% above category average
Automated routing and prioritization
00 Ratings
8.02 Ratings
Customer interaction histories
00 Ratings
9.01 Ratings
Bulk actions
00 Ratings
8.01 Ratings
Marketing
Comparison of Marketing features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
9.5
1 Ratings
21% above category average
Lead generation
00 Ratings
10.01 Ratings
Content marketing
00 Ratings
9.01 Ratings
Paid media management
00 Ratings
10.01 Ratings
Campaigns and promotions
00 Ratings
9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
9.2
2 Ratings
10% above category average
Twitter
00 Ratings
9.02 Ratings
Facebook
00 Ratings
9.02 Ratings
LinkedIn
00 Ratings
9.01 Ratings
Google+
00 Ratings
10.01 Ratings
Instagram
00 Ratings
9.01 Ratings
Pinterest
00 Ratings
9.02 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
9.7
1 Ratings
23% above category average
Campaign success analytics
00 Ratings
10.01 Ratings
Real-time tracking
00 Ratings
10.01 Ratings
Competitor analysis
00 Ratings
9.01 Ratings
Account management
Comparison of Account management features of Social Suite by Reputation.com and Viraltag
Feature
Social Suite by Reputation.com
-
Ratings
Viraltag
8.5
1 Ratings
7% above category average
Role-based user permissions & privileges
00 Ratings
8.01 Ratings
Mobile access
00 Ratings
9.01 Ratings
Best Alternatives
Social Suite by Reputation.com
Viraltag
Small Businesses
Mention
Score8 out of 10
Sendible
Score7.2 out of 10
Medium-sized Companies
Mention
Score8 out of 10
Emplifi
Score8.9 out of 10
Enterprises
Brandwatch
Score8.2 out of 10
Salesforce Marketing Cloud Social Studio (discontinued)
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I found [Viraltag] offers great value for money. Especially, it allows you to just manage one account for all media social media platforms namely Pinterest, Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another great social media posting tool), on the other hand, only allows 1 account for 1 social media platform. This implies that we have to pay more! However, [Viraltag] has been responsive to users' requests, and it is constantly improving its features over time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
I really enjoy the "stream" feature and love the reports that NUVI creates.
The dashboards for each monitor is also very easy and friendly to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
Happier clients - With greater efficiency comes faster turn around times and happier clients.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info