Social Suite by Reputation.com vs. Viraltag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Social Suite by Reputation.com
Score 9.3 out of 10
N/A
The Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A
Viraltag
Score 8.7 out of 10
N/A
Viraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
Pricing
Social Suite by Reputation.comViraltag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Social Suite by Reputation.comViraltag
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Social Suite by Reputation.comViraltag
Top Pros
Top Cons
Features
Social Suite by Reputation.comViraltag
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
9.0
1 Ratings
16% above category average
Boolean keyword searches00 Ratings10.01 Ratings
Filtering out noise/spam00 Ratings8.01 Ratings
Sentiment analysis00 Ratings9.01 Ratings
Broad channel coverage00 Ratings9.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
9.3
2 Ratings
15% above category average
Content planning and scheduling00 Ratings10.02 Ratings
Audience targeting00 Ratings9.01 Ratings
Content optimization00 Ratings8.02 Ratings
Workflow management00 Ratings10.02 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
8.3
2 Ratings
2% above category average
Automated routing and prioritization00 Ratings8.02 Ratings
Customer interaction histories00 Ratings9.01 Ratings
Bulk actions00 Ratings8.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
9.5
1 Ratings
20% above category average
Lead generation00 Ratings10.01 Ratings
Content marketing00 Ratings9.01 Ratings
Paid media management00 Ratings10.01 Ratings
Campaigns and promotions00 Ratings9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
9.2
2 Ratings
7% above category average
Twitter00 Ratings9.02 Ratings
Facebook00 Ratings9.02 Ratings
LinkedIn00 Ratings9.01 Ratings
Google+00 Ratings10.01 Ratings
Instagram00 Ratings9.01 Ratings
Pinterest00 Ratings9.02 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
9.7
1 Ratings
21% above category average
Campaign success analytics00 Ratings10.01 Ratings
Real-time tracking00 Ratings10.01 Ratings
Competitor analysis00 Ratings9.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Social Suite by Reputation.com
-
Ratings
Viraltag
8.5
1 Ratings
5% above category average
Role-based user permissions & privileges00 Ratings8.01 Ratings
Mobile access00 Ratings9.01 Ratings
Best Alternatives
Social Suite by Reputation.comViraltag
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
Publer
Publer
Score 9.7 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Emplifi Social Marketing Cloud
Emplifi Social Marketing Cloud
Score 8.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Social Suite by Reputation.comViraltag
Likelihood to Recommend
4.0
(38 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.5
(13 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Social Suite by Reputation.comViraltag
Likelihood to Recommend
Reputation.com, Inc
NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
Read full review
Viraltag Inc.
I found [Viraltag] offers great value for money. Especially, it allows you to
just manage one account for all media social media platforms namely Pinterest,
Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
great social media posting tool), on the other hand, only allows 1 account for
1 social media platform. This implies that we have to pay more! However, [Viraltag] has
been responsive to users' requests, and it is constantly improving its features
over time.
Read full review
Pros
Reputation.com, Inc
  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
Read full review
Viraltag Inc.
  • Affordable platform for Pinterest especially
  • Streamlining of pins at peak times on Pinterest
  • Easy to navigate platform
Read full review
Cons
Reputation.com, Inc
  • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
  • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
  • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
Read full review
Viraltag Inc.
  • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
  • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
Read full review
Likelihood to Renew
Reputation.com, Inc
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
Read full review
Viraltag Inc.
No answers on this topic
Usability
Reputation.com, Inc
See my previous comments
Read full review
Viraltag Inc.
It is absolutely amazing software. I love to use this mind-blowing software.
Read full review
Support Rating
Reputation.com, Inc
No answers on this topic
Viraltag Inc.
It is very supportive by all means.
Read full review
Alternatives Considered
Reputation.com, Inc
NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
Read full review
Viraltag Inc.
We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
Read full review
Return on Investment
Reputation.com, Inc
  • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
  • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
  • Happier clients - With greater efficiency comes faster turn around times and happier clients.
Read full review
Viraltag Inc.
  • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
Read full review
ScreenShots