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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Suite by Reputation.com

    Score9.4 out of 10
    N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A

    Viraltag

    Score8.7 out of 10
    N/AViraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
    Pricing
    Social Suite by Reputation.comViraltag
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Social Suite by Reputation.comViraltag
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Social Suite by Reputation.comViraltag
    Listening/monitoring
    Comparison of Listening/monitoring features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    9.0
    1 Ratings
    16% above category average
    Boolean keyword searches00 Ratings10.01 Ratings
    Filtering out noise/spam00 Ratings8.01 Ratings
    Sentiment analysis00 Ratings9.01 Ratings
    Broad channel coverage00 Ratings9.01 Ratings
    Publishing
    Comparison of Publishing features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    9.3
    2 Ratings
    13% above category average
    Content planning and scheduling00 Ratings10.02 Ratings
    Audience targeting00 Ratings9.01 Ratings
    Content optimization00 Ratings8.02 Ratings
    Workflow management00 Ratings10.02 Ratings
    Engagement
    Comparison of Engagement features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    8.3
    2 Ratings
    2% above category average
    Automated routing and prioritization00 Ratings8.02 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Bulk actions00 Ratings8.01 Ratings
    Marketing
    Comparison of Marketing features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    9.5
    1 Ratings
    21% above category average
    Lead generation00 Ratings10.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Paid media management00 Ratings10.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    9.2
    2 Ratings
    10% above category average
    Twitter00 Ratings9.02 Ratings
    Facebook00 Ratings9.02 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings10.01 Ratings
    Instagram00 Ratings9.01 Ratings
    Pinterest00 Ratings9.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    9.7
    1 Ratings
    23% above category average
    Campaign success analytics00 Ratings10.01 Ratings
    Real-time tracking00 Ratings10.01 Ratings
    Competitor analysis00 Ratings9.01 Ratings
    Account management
    Comparison of Account management features of Social Suite by Reputation.com and Viraltag
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Viraltag
    8.5
    1 Ratings
    7% above category average
    Role-based user permissions & privileges00 Ratings8.01 Ratings
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    Social Suite by Reputation.comViraltag
    Small Businesses
    Mention
    Score8 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Mention
    Score8 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Brandwatch
    Score8.2 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Social Suite by Reputation.comViraltag
    Likelihood to Recommend
    4.0
    (38 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.5
    (13 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Social Suite by Reputation.comViraltag
    Likelihood to Recommend
    Reputation.com, Inc
    NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
    Incentivized
    Read full review
    Viraltag Inc.
    I found [Viraltag] offers great value for money. Especially, it allows you to
    just manage one account for all media social media platforms namely Pinterest,
    Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
    great social media posting tool), on the other hand, only allows 1 account for
    1 social media platform. This implies that we have to pay more! However, [Viraltag] has
    been responsive to users' requests, and it is constantly improving its features
    over time.
    Incentivized
    Read full review
    Pros
    Reputation.com, Inc
    • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
    • I really enjoy the "stream" feature and love the reports that NUVI creates.
    • The dashboards for each monitor is also very easy and friendly to use.
    Incentivized
    Read full review
    Viraltag Inc.
    • Affordable platform for Pinterest especially
    • Streamlining of pins at peak times on Pinterest
    • Easy to navigate platform
    Incentivized
    Read full review
    Cons
    Reputation.com, Inc
    • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
    • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
    • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
    Incentivized
    Read full review
    Viraltag Inc.
    • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
    • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
    Incentivized
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    Likelihood to Renew
    Reputation.com, Inc
    I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
    Read full review
    Viraltag Inc.
    No answers on this topic
    Usability
    Reputation.com, Inc
    See my previous comments
    Read full review
    Viraltag Inc.
    It is absolutely amazing software. I love to use this mind-blowing software.
    Incentivized
    Read full review
    Support Rating
    Reputation.com, Inc
    No answers on this topic
    Viraltag Inc.
    It is very supportive by all means.
    Incentivized
    Read full review
    Alternatives Considered
    Reputation.com, Inc
    NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
    Read full review
    Viraltag Inc.
    We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
    Incentivized
    Read full review
    Return on Investment
    Reputation.com, Inc
    • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
    • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
    • Happier clients - With greater efficiency comes faster turn around times and happier clients.
    Read full review
    Viraltag Inc.
    • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
    Incentivized
    Read full review
    ScreenShots