ReputationStacker vs. Swift Digital

ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).

it's well suited to a business that relies on constant email marketing and to keep in contact with leads or customers. This is the heartbeat of business and suits us. We can segment qualified leads, data scores, track campaigns and effectively save time to work on other customer campaigns. If you are a smaller business that only sends one email a month, it's not for you. This software is very sophisticated and can be technical in the beginning.

• Online reputation management for multiple locations of our business
• Review generation for all of our clinics (with a focus on Google reviews)
• Responding to reviews at scale
• Review and reputation reporting

• drag-and-drop campaign builder
• email templates
• lead scoring
• Analytics

• Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.

• More email flexibility would be good.
• Simplify the modules-there is a lot, and it can be overwhelming.

We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.

I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.

ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use

We looked into Swift based upon a recommendation. We have previously used ActiveCampaign but found it very clunky for what we wanted to use it for. We also looked into Pardot, but was on the other end of the spectrum, it had far too many features, complexities and required an implementation specialist at our expense of $15K. Swift was just the right fit for us, and we like knowing that our data is kept in Australia

• We pay $99 per month per location and our clicks and calls on our Google Business profiles have gone up a lot since we started using ReputationStacker. One additional new patient per month more than covers the cost of it, and it helps us get way more than one new patient each month at each location. I'd estimate we get a minimum of 5 or 6 new patients a month per location because of ReputationStacker.

• Better lead quality
• Has allowed us to close clients quicker.
• Higher ROI
• Access to much more targeted customer data
• Getting used to the software took more time thn anticipated