TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A

    Revenue Grid

    Score8 out of 10
    N/ARevenue Grid is an AI Guided Selling platform that nudges sales teams with step-by-step guidance towards actions that bring the best results, shows deals at risk, and prioritizes tactics with the greatest impact. Guided Selling is a new concept in B2B selling that focuses on the needs and challenges of sales teams. The vendor states their philosophy is to provide step-by-step guidance on each deal reps have in their pipeline and help sales teams be in…N/A
    Pricing
    ResponsiveRevenue Grid
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ResponsiveRevenue Grid
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ResponsiveRevenue Grid
    Considered Both Products
    Responsive (formerly RFPIO)
    No answer on this topic
    Revenue Grid
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Best Alternatives
    ResponsiveRevenue Grid
    Small Businesses
    No answers on this topic
    HubSpot Data Hub
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Clari (legacy product)
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Clari (legacy product)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ResponsiveRevenue Grid
    Likelihood to Recommend
    9.3
    (33 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    9.5
    (27 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.8
    (17 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ResponsiveRevenue Grid
    Likelihood to Recommend
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Revenue Grid
    If you are using Office365 and it is within your budget, utilizing SmartCloud Connect as an interface with a CRM is a no-brainer. It remains hidden when Outlook opens, but with an email selected you can open it with a single click. It then allows you to associate the email and even attachments with email addresses that were included in the to, cc, or from sections of the email. It's a very intuitive user interface and saves time in email tracking.
    Incentivized
    Read full review
    Pros
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Revenue Grid
    • Integration with SF
    • Logging call
    • Creating new task and events
    Incentivized
    Read full review
    Cons
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Revenue Grid
    • Sometimes my plugin gets disconnected from my Gmail. This needs to be fixed.
    Incentivized
    Read full review
    Likelihood to Renew
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Revenue Grid
    Because of the issues we have been having regarding connectivity and instability of the google extension. At some point if this is not handled we may have to find a new vendor to support our needs
    Incentivized
    Read full review
    Usability
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Revenue Grid
    Super easy to use when it is working properly
    Incentivized
    Read full review
    Support Rating
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
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    Revenue Grid
    Sometimes they ask for way to much information. They need screenshots, full event names, date and times events were set (Which can be very difficult when you have a reoccurring meeting that was originally set years ago)
    Incentivized
    Read full review
    Online Training
    Responsive (formerly RFPIO)
    No answers on this topic
    Revenue Grid
    Super easy walk thorough. I believe it was a 1 hours session
    Incentivized
    Read full review
    Implementation Rating
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Revenue Grid
    Super easy to setup and maintain
    Incentivized
    Read full review
    Alternatives Considered
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Revenue Grid
    Out of all the other utilities we've used, SmartCloud connect seems to be the most stable. The other interfaces sometimes caused glitchy integrations with Outlook, requiring a user to restart the add-in to restore functionality, but so far that has not been the case with SmartCloud Connect. SmartCloud connect also allows you to connect to different CRM's instead of just one, which means you can still use it when migrating between CRM's.
    Incentivized
    Read full review
    Return on Investment
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    Revenue Grid
    • It has just made me more proficient.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature

    Revenue Grid Screenshots

    Screenshot of Revenue Guide - signals, guided sellingScreenshot of Revenue Inbox - Email sidebarScreenshot of Real time contextual coachingScreenshot of Relationship intelligenceScreenshot of Complete team visibility