TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Retail Pro

    Score7.9 out of 10
    N/ARetail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.N/A

    Square for Retail

    Score7 out of 10
    N/ASquare for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.N/A
    Pricing
    Retail ProSquare for Retail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Retail ProSquare for Retail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Retail ProSquare for Retail
    Considered Both Products
    Retail Pro International
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Retail ProSquare for Retail
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Retail ProSquare for Retail
    Likelihood to Recommend
    6.0
    (2 ratings)
    9.4
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Retail ProSquare for Retail
    Likelihood to Recommend
    Retail Pro International
    Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
    Read full review
    Block, Inc (Square)
    Square for Retail is simple, easy to account for, and serves most purposes that a business like ours needs. There are very few drawbacks once it's up and running. For a company like ours who wants to emphasize experience from the time the customer walks in the door to the time they walk out, and where cost is important, Square for Retail provides an awesome interface for the customer, with attractive, easy to use terminals, and a very accessible price point where we can get set up with a clean, attractive, and functional point of sale system while starting up. We have no intentions of moving away from Square for Retail as long as it maintains its quality and support.
    Incentivized
    Read full review
    Pros
    Retail Pro International
    • The capability of interface customization.
    • Good for small retailers.
    Incentivized
    Read full review
    Block, Inc (Square)
    • ease of collecting payments
    • transfer money collected to other accounts
    • using Square card to access money collected as payments on my website
    Incentivized
    Read full review
    Cons
    Retail Pro International
    • Serial number tracking and reporting.
    • Serial/Batch based selling price.
    • Online reports.
    Read full review
    Block, Inc (Square)
    • This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Retail Pro International
    First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Retail Pro International
    Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Retail Pro International
    N/A. I wish we could switch to other products.
    Incentivized
    Read full review
    Block, Inc (Square)
    Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.
    Incentivized
    Read full review
    Return on Investment
    Retail Pro International
    • It decreased the home office's efficiency because it runs too slow and always crashes.
    • At the store level, it causes cash over short/duplicate charge issues when it crashes.
    • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Simplicity: Integration of appointment management and billing
    • Time saving: Quick management of billable services
    • Time Management: Integration of Google calendar and customer-facing appointment calendar
    Incentivized
    Read full review
    ScreenShots