Rev.com (Rev) vs. RingCentral Contact Center
Rev.com (Rev) vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Rev.com (Rev) | N/A | Rev.com, a company with offices in Austin and San Francisco, provides transcription software to solve hard problems, including connecting customers to freelancers in real time, reliable video and audio collaboration across mobile devices, speech recognition, and machine translation. | N/A | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
Rev.com (Rev) | RingCentral Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Rev.com (Rev) | RingCentral Contact Center | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Rev.com (Rev) | RingCentral Contact Center | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Rev.com (Rev) | RingCentral Contact Center | |
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Small Businesses | Dragon Speech Recognition Score 8.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | No answers on this topic | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Verint Speech Analytics Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Rev.com (Rev) | RingCentral Contact Center | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Rev.com (Rev) | RingCentral Contact Center | |
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Likelihood to Recommend | Rev.com Inc | RingCentral |
Pros | Rev.com Inc | RingCentral |
Cons | Rev.com Inc | RingCentral |
Likelihood to Renew | Rev.com Inc No answers on this topic | RingCentral |
Usability | Rev.com Inc No answers on this topic | RingCentral |
Support Rating | Rev.com Inc No answers on this topic | RingCentral |
Implementation Rating | Rev.com Inc No answers on this topic | RingCentral |
Alternatives Considered | Rev.com Inc | RingCentral |
Return on Investment | Rev.com Inc | RingCentral |
ScreenShots | Rev.com (Rev) Screenshots |