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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Revel Systems

    Score8.9 out of 10
    N/ARevel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

    $99

    *per month

    Spoonfed

    Score6 out of 10
    N/ABritish company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.N/A
    Pricing
    Revel SystemsSpoonfed
    Editions & Modules
    POS software cost
    $99
    *per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Revel SystemsSpoonfed
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.—
    More Pricing Information
    Best Alternatives
    Revel SystemsSpoonfed
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Revel SystemsSpoonfed
    Likelihood to Recommend
    9.0
    (6 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Revel SystemsSpoonfed
    Likelihood to Recommend
    Revel Systems
    It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
    Incentivized
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    Spoonfed
    Spoonfed is well suited for smaller catering teams, it offers the ability to have a large changing menu and for guests to place orders themselves. If you are doing catering business with repeat customers it's quite useful [as] you can repeat orders and save all of the guest's info in the database. I would not recommend it if it does not integrate into your point of sale as you will need to have an entirely different system for payments and sales because of this.
    Incentivized
    Read full review
    Pros
    Revel Systems
    • Revel Systems is a very simple POS to operate for our employees
    • They are constantly improving and updating
    • Revel has integrated with COMO
    • Reporting is very straight forward and easy to use
    Incentivized
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    Spoonfed
    • Ability to have robust and changing menu options.
    • Authorizing payments and payment links sent via email.
    • Customer profiles.
    • Ability to save credit card numbers for repeat guests.
    • Guests can place orders themselves.
    Incentivized
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    Cons
    Revel Systems
    • We experienced multiple system failures when first implementing Revel.
    • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
    • Some reporting limitations that our finance department needed
    Incentivized
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    Spoonfed
    • It's based out of England - so users in the USA sometimes run into unfamiliar verbiage or set up because of this, plus support team is in England.
    • Customer database set up isn't set up intuitively.
    • Glitches in functionality - sometimes is down/not working.
    Incentivized
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    Likelihood to Renew
    Revel Systems
    We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
    Incentivized
    Read full review
    Spoonfed
    No answers on this topic
    Usability
    Revel Systems
    It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
    Incentivized
    Read full review
    Spoonfed
    No answers on this topic
    Support Rating
    Revel Systems
    We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
    Incentivized
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    Spoonfed
    No answers on this topic
    Implementation Rating
    Revel Systems
    Not for this one
    Incentivized
    Read full review
    Spoonfed
    No answers on this topic
    Alternatives Considered
    Revel Systems
    • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
    • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
    Incentivized
    Read full review
    Spoonfed
    This is the only catering software that we have used. We were doing all of this in house beforehand.
    Incentivized
    Read full review
    Return on Investment
    Revel Systems
    • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
    • We have almost endless data to look back on and help make business decisions
    • It's easy to train, which reduces labor.
    Incentivized
    Read full review
    Spoonfed
    • Not always intuitive for users in USA.
    • If you are able to set up the guests placing orders themselves, big ROI and ability to have a leaner catering team.
    • Calendar feature allows you to see orders at multi units / enterprise level.
    • Production sheets allow for commissary to track production for needs across multi units.
    Incentivized
    Read full review
    ScreenShots

    Spoonfed Screenshots

    Screenshot of Menu information in Online OrderProduct screenshot