Likelihood to Recommend Great customer service and support with an easy to use interface and easy to understand. The integration is seamless and much easier to use compared to some competitors products. Having customizable dashboards to handle reporting makes easier work for the team and they are able to understand their objectives more easily. We found that the dashboards and reporting also make sure that our client touch points are correct and ensures that we are offering the best service experience. I do feel that a con for Revenyze would be the gap in packages/plans available. I believe there should be a slight increase in the offering on Pro, leave Scale as it is and introduce a slightly more entry level package that offers what Pro currently does. This offers a greater plan dynamic to the mid-size enterprises who are working on updating their B2B and CRM packages which as we all know can be an incredibly costly exercise.
Read full review Sisense for Cloud Data Teams is suited so well for our project that works with lots of data and needs some ways to share data internally or externally with our clients. It's very easy to pull out the data from the sense in best and in a suitable format and moreover a huge number of options are available there to represent the data. All features of this Sisense for cloud data teams software can be taken advantage of if you have a team who are well versed in data analytics, data management, and programming.
Read full review Pros Interactive and Visual reporting using Dashboards Hels us to understand the touch points of our clients journey and where we need to apply action Using task and action plans ensures that the sales team don't miss key steps in the sales process Read full review Rapid deployment of polished T-SQL-based data visualization charts and dashboards. Periscope supports a variety of database technologies, and allows users to write custom queries to display data. Included caching to reduce server load. Outstanding customer service/support, with expert advice as needed. Constant updates and new features. Built-in SQL formatters take the pain out of manipulating date/time objects. Read full review Cons There should be additional plan options, only having Pro or Scale could be challenging to some start up mid-size companies Again because the plans are quite pricing, there should possible be a trial version Additional data rows and sources on the Pro plan would be helpful Read full review Include more appropriate updates in their monthly newsletter as opposed to the general overview that doesn't always have the most pertinent information at the forefront. There are bugs at times when certain dashboards are down, though not in an overwhelming way. If you do not tag something it shows up in multiple views and may be accessible to people that it should not be, though that is a user error it may make sense to prompt for a tag and security setting. Read full review Usability My company has had Periscope for various use cases in the past and I think that this program opens up complex data reports to non-technical people in a really accessible way (even though the learning curve is a big one). We are now integrating Sisense for Cloud Data Teams at a larger level both for internal data exploration and for customer facing dashboards and reports.
Read full review Support Rating Support is world-class through email and ticketing. I only switch to email support when I can’t access help via the help center.
Read full review Alternatives Considered We love using HubSpot, we only have some minor niggles that introducing Revenyze solved. Together the two work in harmony ensuring the best action and tasks as well as understanding for our revenue team. The integration if you are using HubSpot already is seamless and easy to implement. The two compliment each other and you will really see the impact that using both software solutions has on your bottom line.
Read full review Google Analytics works well but it does not have all of the bells and whistles that Periscope Data offers.
Google Analytics is best used in a Google environment but if you are using other tools and programs outside of the Google universe, then Periscope Data is a much better option.
Read full review Return on Investment Our team target productivity is up by 40% on the previous quarter Integration between marketing and sales is seamless, both teams now speak the same language We have increased our lead nurturing by around 30%, ensuring that leads don't slip through task gaps Read full review Very positive - has allowed us to glean insights quickly and in real time. Definitely helpful for evaluating performance of accounts and employees. Versatile - we even use it with recruiting metrics, our software team uses it to test feature deployment. Read full review ScreenShots