Revuze vs. Trustpilot

This platform is of great help for any type of company regardless of its size and number of products or services that can be offered in the market, Revuze will build a better dynamic to respond to your customers and understand the profitability of your products and the rate of consumption , we recommend it for the effectiveness of its mission.

Incentivized

TrustPilot cannot be trusted. They have consistently removed reviews since I started with them. At first I thought it was a one or two off situation. We recently launched an "ask for reviews" initiative and got several positive reviews and TrustPilot removed all of them, without recourse. This hurts us really badly and initiates drawn-out emails with our customers. TrustPilot is wrong about legitimate reviews and has no clean way to resolve that. They hurt our customer relationships more than helped.

• Gives product related data from various websites and customers reviews and surveys.
• Classifies and organize the data in to the format as per business needs.
• Collects customer sentiment, satisfaction or dissatisfaction, and competition in the market.
• Helps the business to manage their products, and offers and accordingly can change market strategies.
• Helps businesses to take decisions based on market research.

Incentivized

• Completing the review for the customer is a simple process which enables us to receive more feedback.
• The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
• The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.

Incentivized

• Industries which they are focusing is limited
• UI is not much impressive

Incentivized

• Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
• Product reviews should be visible on search engines too.
• Review requests email templates are not the best.

Incentivized

It's expensive and customer service is not the best.

Incentivized

I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.

Incentivized

Revuze is customer friendly cloud base analytic software which can give reliable data from various websites and platforms. Some findings and statistical tools are better and well elaborated in the reviews than other software. On top of that, pricing and customer support are also good. Revuze is good at dashboards and maintaining the overall quality of output data.

Incentivized

Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.

Incentivized

• I really like it every time that this program already has the right answers and all the necessary information for each of the customers who ask about our products.
• Revuze stands out for being the main program for text analysis and the sample of each one of the data, the interface helps a lot to have a better performance with this software.

Incentivized

• We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads.
• Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added.
• We saw an uptick in traffic in from our Trustpilot review page to our website.

Incentivized