RightResponse AI vs. Trustpilot

Trustpilot

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
RightResponse AI	Score 0.0 out of 10	N/A	RightResponse AI is a review and reputation management platform for location-based businesses, brands, agencies, and enterprises. Its multi-agent review response workflow separates safety and risk, review understanding, theme analysis, approved-message selection, planning, writing, and final QA. This gives each response a clear purpose and allows the platform to use approved company, brand, and location knowledge when relevant. Teams can automatically publish…	$10 per month per location
Trustpilot	Score 6.7 out of 10	N/A	Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).	$259 per month per domain

Pricing

RightResponse AI

Trustpilot

Editions & Modules

PAYGO: $10
per month per location
Core: $19
per month per location
Pro: $29
per month per location
Pro+: $44
per month per location

Plus: $259
per month per domain
Premium: $629
per month per domain
Advanced: $1,059
per month per domain
Enterprise: Contact for pricing

Offerings

Pricing Offerings
RightResponse AI	Trustpilot
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

PAYGO is $10 per location per month plus usage credits. Core is $19 per location per month, Pro is $29 per location per month, and Pro+ is $44 per location per month. Enterprise and Agency pricing is customized.

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More Pricing Information

Community Pulse
	RightResponse AI	Trustpilot

Best Alternatives
	RightResponse AI	Trustpilot
Small Businesses	Yext Score 7.2 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Yext Score 7.2 out of 10	Bazaarvoice Score 7.7 out of 10
Enterprises	Yext Score 7.2 out of 10	Bazaarvoice Score 7.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	RightResponse AI	Trustpilot
Likelihood to Recommend	- (0 ratings)	5.0 (8 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (1 ratings)
Usability	- (0 ratings)	8.5 (2 ratings)
Support Rating	- (0 ratings)	8.7 (4 ratings)

User Testimonials
	RightResponse AI	Trustpilot
Likelihood to Recommend	RightResponse LLC No answers on this topic	Trustpilot Unfortunately, Trustpilot's disingenuous pricing habits and communication methods are the reason we ultimately ended our 3 year relationship with the company. In 2023, we signed a 1 year agreement for their basic plan (product reviews, Q&A, etc) at $3,800/year... Fair enough. In 2024, the price jumps to $5,040/year... Okay, steep - but we're still seeing good use of the tools, sort of justified? For 2025 it skyrockets to $8,976/year (+78% from prior)... But, after a month of haggling and threats to cancel, they 'graciously' drop it to $7,569/year. Now for 2026, Trustpilot is demanding $9,576/year for the EXACT SAME PLAN. That's a 152% increase since we started, with zero added value. Brent Burrows II VP Retail & Sales Read full review
Pros	RightResponse LLC No answers on this topic	Trustpilot Completing the review for the customer is a simple process which enables us to receive more feedback. The Trustpilot account management team is a true partner working with each department to help with adoption across the company. The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API. Incentivized Melissa Best Director of Digital Marketing Read full review
Cons	RightResponse LLC No answers on this topic	Trustpilot Allow you to highlight sections of the review and respond Stop reviews from unverified purchasers Searching for a review can sometimes be hit or miss Incentivized Verified User Anonymous Read full review
Likelihood to Renew	RightResponse LLC No answers on this topic	Trustpilot It's expensive and customer service is not the best. Incentivized Verified User Anonymous Read full review
Usability	RightResponse LLC No answers on this topic	Trustpilot Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating! Incentivized Teal Scarfone Product Owner Read full review
Support Rating	RightResponse LLC No answers on this topic	Trustpilot I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support. Incentivized Melissa Best Director of Digital Marketing Read full review
Alternatives Considered	RightResponse LLC No answers on this topic	Trustpilot Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies. Incentivized Thomas Pittman Director of Marketing Read full review
Return on Investment	RightResponse LLC No answers on this topic	Trustpilot Helps us to determine what our customers care about. We have been able to modify our marketing points based on what customers seemed confused about or the aspects of our business that they appreciate. Incentivized Verified User Anonymous Read full review
ScreenShots	RightResponse AI Screenshots