RingCentral Contact Center vs. AgentHub
RingCentral Contact Center vs. AgentHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A | |
AgentHub | N/A | Vistio AgentHub's live on-screen guidance aims to eliminate guesswork and stress so agents can confidently, quickly, and accurately resolve any customer inquiry. Through interactive and rules-based scripting, AgentHub is designed to put the right answers at agents’ fingertips right when they need it—allowing them to navigate interactions, regardless of their experience level. Vistio states the result is specific and measurable improvements in KPIs in just 90 days. | N/A |
RingCentral Contact Center | AgentHub | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RingCentral Contact Center | AgentHub | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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RingCentral Contact Center | AgentHub | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingCentral Contact Center | AgentHub | |
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Likelihood to Recommend | 8.3 (19 ratings) | - (0 ratings) |
Likelihood to Renew | 7.0 (4 ratings) | - (0 ratings) |
Usability | 8.7 (3 ratings) | - (0 ratings) |
Support Rating | 6.3 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
RingCentral Contact Center | AgentHub | |
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Likelihood to Recommend | RingCentral | Vistio No answers on this topic |
Pros | RingCentral | Vistio No answers on this topic |
Cons | RingCentral | Vistio No answers on this topic |
Likelihood to Renew | RingCentral | Vistio No answers on this topic |
Usability | RingCentral | Vistio No answers on this topic |
Support Rating | RingCentral | Vistio No answers on this topic |
Implementation Rating | RingCentral | Vistio No answers on this topic |
Alternatives Considered | RingCentral | Vistio No answers on this topic |
Return on Investment | RingCentral | Vistio No answers on this topic |
ScreenShots | AgentHub Screenshots |