RingCentral Contact Center vs. ZIWO
RingCentral Contact Center vs. ZIWO
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A | |
ZIWO | N/A | Ziwo is a cloud based contact center software developed by Aswat Telecom, a company based in the Middle East, presented by the vendor as an efficient, reliable contact center solution since 2010, with a numerous local and international clientele. | N/A |
RingCentral Contact Center | ZIWO | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
RingCentral Contact Center | ZIWO | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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RingCentral Contact Center | ZIWO | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingCentral Contact Center | ZIWO | |
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Likelihood to Recommend | 8.3 (19 ratings) | - (0 ratings) |
Likelihood to Renew | 7.0 (4 ratings) | - (0 ratings) |
Usability | 8.7 (3 ratings) | - (0 ratings) |
Support Rating | 6.3 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
RingCentral Contact Center | ZIWO | |
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Likelihood to Recommend | RingCentral | Aswat Telecom No answers on this topic |
Pros | RingCentral | Aswat Telecom No answers on this topic |
Cons | RingCentral | Aswat Telecom No answers on this topic |
Likelihood to Renew | RingCentral | Aswat Telecom No answers on this topic |
Usability | RingCentral | Aswat Telecom No answers on this topic |
Support Rating | RingCentral | Aswat Telecom No answers on this topic |
Implementation Rating | RingCentral | Aswat Telecom No answers on this topic |
Alternatives Considered | RingCentral | Aswat Telecom No answers on this topic |
Return on Investment | RingCentral | Aswat Telecom No answers on this topic |
ScreenShots |