Likelihood to Recommend Rippling is an all-in-one workforce management solution that really does shine in streamlining the human resource, payroll, and IT processes in small and medium-sized enterprises, and this applies to those companies during growth phases. It's great for startups and companies with distributed workforces because it simplifies global payroll and benefits administration and ensures compliance across different regions. True to the strong integration with most of the well-known SaaS applications, Rippling boasts the strongest IT management features and is thus suitable for organizations that want intelligent solutions at the forefront. However, the platform may not be the best suited to large enterprises with tens of thousands of employees as they might need more complex HR solutions. Businesses with very complex global payroll needs would also find it lacking compared. Companies with more highly customized workflow processes in HR or deep workforce analytics might also experience difficulties because those are more standardized with Rippling. For tight-budget concerns, the platform could be too costly if their needs do not fully utilize its suite of features. Rippling has been a flexible solution, especially for growing businesses with diverse teams, but it may not be cut for large or highly specialized organizations.
Read full review WinSearch works for a small recruiting company with low amounts of emails. Companies, where recruiters rely on heavy email, should avoid this due to delays and slow tech support fixes. Security and data breaches have occurred, and would negatively impact any company.
Read full review Pros Rippling Support is great at finding solutions to problems, whether you chat with a bot, read an article in the help section, or speak to an agent. Workflow Studio has been so helpful in automating so many of our Onboarding processes! Utilizing Reports helps so much in having a ton of specific information about each employee all in one place. Read full review WinSearch parses resume's biographic info into its database well. WinSearch CRM database is user-friendly Read full review Cons Providing point of contact for different aspects of the program, we have a customer service rep, who is fantastic, but he is the only person I know to reach out to, and he generally has to follow up with me with information on which department/person I need to get in touch with to resolve my question. Their "help" section is a bit difficult to navigate, but I will say the team chat makes up for that particular shortfall. Their pricing is a bit all over the place. Everything is "al a carte," so the costs can add up quickly. Read full review Winsearch provides email which is easily overwhelmed resulting in hangups and painfully slow searches. This is fixable with workarounds, but still not worth the wait if you seek a reliable software. Winsearch is susceptible to hacks, and security issues. The system can go down for as long as a week as a result of a hack. The resulting interruption of business makes this software package not a good buy. Read full review Likelihood to Renew Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review Usability Rippling is certainly the most user-friendly HR and management software I have used. It's incredibly intuitive, with easy access for employees and managers, clear visibility, and simple but incredibly useful functions. I don't feel like it's a hassle to use.
Read full review Reliability and Availability I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating The Rippling support team is INCREDIBLE. Their chat bot feature is very robust and if you need a live agent they are quick to hop on and a very helpful and friendly. Whether you need a Zoom call for a screen share or things are complicated and they need to make a support ticket, they will always work with you until you find a solution. VERY helpful! and Onboarding as a company/customer was great too.
Read full review Alternatives Considered Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
Read full review JobDiva has more functionality, and costs a bit more. I have done a demo of
JobDiva , but haven't been an active user.
Read full review Scalability I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment The organization of information increased the business efficiency Employee can search for themselves, leaving HR to do the things they need to be productive Access 24/7 thru mobile app allows employee to function when they have the opportunity leaving the normal work hours for other business. Read full review WinSearch database CRM is reliable and works well. Their email system negatively impacts my business. Security breaches and hacks could last 1 week and are very harmful to customers. Read full review ScreenShots