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Rithum vs. Handshake by Shopify (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rithum

    Score6.2 out of 10
    N/ARithum is a commerce network that helps brands, suppliers, and retailers work together to deliver connected e-commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize channel operations, and scale product offerings.N/A

    Handshake by Shopify (discontinued)

    Score8 out of 10
    N/AThe Handshake B2B Commerce platform from Shopify (acquired May 2019), was an ecommerce tool designed to make buying and selling simple, intuitive and mobile. The product has been discontinued, and is no longer sold or supported.N/A
    Pricing
    RithumHandshake by Shopify (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RithumHandshake by Shopify (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    RithumHandshake by Shopify (discontinued)
    Likelihood to Recommend
    1.0
    (11 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    RithumHandshake by Shopify (discontinued)
    Likelihood to Recommend
    Rithum
    Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
    Incentivized
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    Discontinued Products
    My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.
    Incentivized
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    Pros
    Rithum
    • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
    • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
    • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
    • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
    • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
    Incentivized
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    Discontinued Products
    • An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
    • Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
    • it is so easy to add products to the online store.
    • It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.
    Incentivized
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    Cons
    Rithum
    • Lack of customization, documentation, tutorials, support for the premium webstore
    • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
    • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
    • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
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    Discontinued Products
    • Improve the performance on load page for all Handshake skins.
    • Need an easier way to understand creating and debugging Handshake skins.
    • They should improve on customer support.
    • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
    Incentivized
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    Likelihood to Renew
    Rithum
    Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
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    Discontinued Products
    We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.
    Incentivized
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    Usability
    Rithum
    No answers on this topic
    Discontinued Products
    Extremely easy to use and very useful records available to verify payment processing.
    Incentivized
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    Support Rating
    Rithum
    No answers on this topic
    Discontinued Products
    Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.
    Incentivized
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    Implementation Rating
    Rithum
    Better control of scope between the resources on both sides involved would allow for better change management.
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    Discontinued Products
    Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.
    Incentivized
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    Alternatives Considered
    Rithum
    Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
    Incentivized
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    Discontinued Products
    Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.
    Incentivized
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    Return on Investment
    Rithum
    • This is an expensive tool that takes time to implement properly. You have to be ready to absorb costs and in downtime not selling.
    • Once set up well, it has some advantages that help with sale increases and fewer headaches.
    • We now use the same amount of people but have absorbed about 25% more business coming in.
    Incentivized
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    Discontinued Products
    • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
    Incentivized
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