Riverside.fm vs. Social Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Riverside.fm
Score 8.8 out of 10
N/A
Riverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.
$90
per year
Social Chat
Score 0.0 out of 10
N/A
Social Chat helps brands to forge meaningful connections with their customers. Through Live Commerce - embedding Live Video Shopping into customers' purchase experiences - brands can create onsite communities where customers can learn, converse and connect with the brand. In turn, brands get the data behind the interactions and conversions to further optimize the experiences for the users both on the site and through CRM channels for best-in-class branding and performance ROI. Social…
$49
per month
Pricing
Riverside.fmSocial Chat
Editions & Modules
Basic
$90
per year
Standard
$180
per year
Pro
$288
per year
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
Riverside.fmSocial Chat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIntended to grow and scale with your Live Commerce strategy, Social Chat plans are a mix for all sizes of business.
More Pricing Information
Best Alternatives
Riverside.fmSocial Chat
Small Businesses
OBS Studio
OBS Studio
Score 8.8 out of 10
OBS Studio
OBS Studio
Score 8.8 out of 10
Medium-sized Companies
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.5 out of 10
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.5 out of 10
Enterprises
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.5 out of 10
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Riverside.fmSocial Chat
Likelihood to Recommend
4.9
(3 ratings)
-
(0 ratings)
Usability
4.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Riverside.fmSocial Chat
Likelihood to Recommend
Riverside.fm
Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
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Social Chat
No answers on this topic
Pros
Riverside.fm
  • Great looking platform with a handsome layout.
  • Makes it easy to invite interviewees into your "studio"
  • Provides livestream capabilities
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Social Chat
No answers on this topic
Cons
Riverside.fm
  • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
  • I have had a couple instances of people being kicked off and their video files were not recoverable.
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Social Chat
No answers on this topic
Usability
Riverside.fm
When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
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Social Chat
No answers on this topic
Support Rating
Riverside.fm
I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
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Social Chat
No answers on this topic
Alternatives Considered
Riverside.fm
StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
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Social Chat
No answers on this topic
Return on Investment
Riverside.fm
  • Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
  • from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.
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Social Chat
No answers on this topic
ScreenShots

Social Chat Screenshots

Screenshot of Host Live Shopping Events Directly on a Website: Events remain on the website after the live has ended providing engaging content for customers to view in perpetuity.Screenshot of Frictionless Checkout Experience: Add to car is placed directly on the livestream interface, providing customers with a seamless checkout experience.Screenshot of Live Events Remain on the Website: Past live events remain on het website as evergreen content.Screenshot of Advanced Engagement Analytics: A suite of first party data, including conversion rate, average order values and add to cart rate to optimize live events.Screenshot of Engage Customers in Real Time: Interact with customers via live chat to answer questions and make product suggestions in real time.Screenshot of Drive Traffic to Events: Send personalized invitation emails, use pop-ups and embed product banners to maximize attendance.