What users are saying about
47 Ratings
47 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Robly

The service that Robly provides is useful in many different business types. Personally I think it is most effective when used for the following:- Non-Profit organizations / fundraising- Retail
Sterling Simon profile photo

Feature Rating Comparison

Email & Online Marketing

Robly
8.6
WYSIWYG email editor
Robly
8.6
Dynamic content
Robly
7.9
A/B testing
Robly
7.7
Mobile optimization
Robly
8.6
Email deliverability
Robly
9.4
List management
Robly
9.4
Triggered drip sequences
Robly
8.9

Reporting & Analytics

Robly
8.7
Standard reports
Robly
8.7

Pros

Robly

  • Ease of use: Robly handles in much the same way that Microsoft Office does, which makes it very easy to use with very little training. The editing tools are clear and well laid out, and the process of creating a mass email is laid out in a step-by-step fashion which helps ensure that no steps are missed.
  • Great customer service: We switched to Robly because of, among other things, their great customer service. Questions are answered promptly, and there are excellent online support services including instructional videos, knowledge based posts, online chat, and email. It is always easy to interact with Robly, whether to resolve a glitch with payment, or to learn how to use a function of the platform.
  • Competitive pricing. We are a small nonprofit, so cost is an important factor for us. Robly offers a special rate for nonprofits, which allows us to get great service for a very reasonable rate.
Maria Wong profile photo

Cons

Robly

  • The design features are very limited; we feel that we are very restricted in our newsletter layout options.
  • Video takes forever to plug into design layouts.
  • Very limited in the types of media to insert into emails.
No photo available

Likelihood to Renew

Robly

Robly 8.2
Based on 1 answer
Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Hannibal Pharaon profile photo

Usability

Robly

Robly 7.3
Based on 1 answer
We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Hannibal Pharaon profile photo

Support

Robly

Robly 7.3
Based on 1 answer
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Hannibal Pharaon profile photo

Implementation

Robly

Robly 7.3
Based on 1 answer
We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Hannibal Pharaon profile photo

Alternatives Considered

Robly

Better pricing and service. Not as good at webinars and education however.
Steve Hess profile photo

Return on Investment

Robly

  • Robly has had a positive impact on my business and indeed allows me to continue in business as the primary conduit for communicating with my customers.
Steve Hess profile photo

Pricing Details

Robly

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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