TrustRadius
https://media.trustradius.com/product-logos/c7/25/W1JH26FT3F02.PNGRoblyHave you Seen that new Orange Bird?2017-01-19T15:36:42.949ZWe initially transitioned from Constant Contact to Robly as a way of cutting down costs. They were aggressive in reaching out to us and giving us a new customer offer. It turned out they had a few patents pending for OpenGen and later on, "AI Sending" advantages that the competition did not catch on to, early on. We would have liked the offering to also include a measure of whether the emails are likely to go to SPAM or not. We love the 6 mobile responsive templates they have. Wish they had more! The subscription rate is right and the support is great since it's a smaller outfit and they remain private and so affordable.,OpenGen - Great way to automate the sending out process and change the subject line retroactively. Plan ahead.
AI Sending monitors the open rates and maximizes the potential open click rates based on the user's habit and proclivity to email.
Sends out dual function email push attempts to guarantee better success the next time around.,We would have liked spam filters to ascertain where the email would have otherwise gone to spam.
We would like dual address footers as options for companies like ours that have several physical addresses for sending out emails.
Better compliance with social media tabs and presence.
Expertise workshops held in big cities like New York, Chicago, and Los Angeles to spread the word and attune users into best practices. They could be used for retention and marketing as well.
Feedback with account managers at Robly that can take the account to the next level and up sell and retain needs that are addressed early on.,8,Spam filters need to be addressed.
More interaction with my customers. We like the new Profile mugshots you have attached to our contacts online, but wonder how you were able to bring them up like that.
Tracking and calibrating campaigns is very useful.,Constant Contact and Zoho CRM,Less than 10,000,Both,Smartsheet, Zoho CRM, Vonage, Intuit Payroll, QuickBooks Online,1,2,Newsletters - monthly pushes
Quarterly reminders for EARLY BIRD SPECIALS
Holiday wishes and the Standard communication with subscribers during Thanksgiving, Valentines' day and Presidents' Day.
OPEN GEN allows and insures the email campaigns are opened when spaced 4-to-7 days apart.
I. allows for deliver-ability without risk of SPAM blockers.,Timely use of OPEN GEN to insure campaign subscribers are clicking and opening emails.
Putting in the REGISTER NOW button directly in the email so that people can have free access to our Schedule of Classes.
Direct LINK to our ACTIVEKIDS.com registration portal so that they can REGISTER on their own or get back in touch with us.
Embedding the PDF flyers in the form of a downloadable permanent link so that subscribers can OPEN and PRINT from the comfort of their home.
Mobile Responsiveness is important for smart phones and tablets.
Social Media embedding of EMAIL Newsletters.,A way to subscribe on the spot (in physical storefront) without having to manually input emails on the back end.
Working with APPLE or GOOGLE to create an APP in the APP STORE for incorporating tracking for business owners.,9,Yes,Price
Product Features
Product Usability,We would do a bit more research before transitioning. We were sold by a good salesperson working for ROBLY or on their behalf (Mauricio Mo Garcia). All is needed is trust on the phone and a good initial promotion in order to sign-up. It takes a very good sales tactic to close the deal. We did not do any research but we ought to have considering ROBLY was very aggressive initially to convert CONSTANT CONTACT users. They did not have OPEN GEN or A.I. at the time, but we still went along with a great promotion early on. The offer to "create and customize an email template for free" was the trigger that closed the deal. We should have asked for a Mobile Responsive template back then (circa 2015). We did not!,Implemented in-house,Yes,Change management was minimal,Working with Denis, the web designer on HTML that included a CALL US button at the very top of the email launch out process.
Having a MENU that matched our existing web site colors, theme and layout in terms of ABOUT US, International, Schedule of Classes, etc.
Designing a layout with the email template that was 600 pixels across
Working with the Designer until the template was good enough over the course of a week,8,No,8,Yes,This was the case...When we asked for an h-tag CUSTOMER SERVICE specialist to implement a CODE line on our HOME PAGE html on the back-end to minimize spam-blockers from preventing emails to be delivered to our subscriber base (and be marked as SOFT or HARD bounces). They came through on that front,Using the Library and linking images that are readily accessible for future usage and re-usage.
Using the 2 subject line options for OPEN GEN campaigns.
Tracking what subscribers are clicking on and what emails are getting a lot of clicks and which ones are not.
Tracking people in the network by assigning them different groupings.
testing the email and sending it out mobile responsively on an incremental basis through A.I. Sending over a 6-12 hour duration to minimize SPAM blocks and maximum readability.,A/B sending and testing campaigns from a birds-eye seems cumbersome.
Sending out emails that are not mobile responsive and being limited by the limited choices of what few templates are readily available.
Putting LOGO Pictures that are not calibrated well in a campaign. We need a way to pace LOGOs in a campaign so that they place in the HEADER of the email easily (not treated like a regular image).
Assigning descriptions (CAPTIONS) as titles on IMAGES.
Tweaking and re-sizing BUTTONS in terms of placement in the body of an email campaign.,Yes,8Hannibal PharaonRobly makes Email campaigns easy2017-08-24T21:20:09.599ZRobly enables our Marketing Department to easily communicate with both our internal and external customers. Great tool for [sending] meeting announcements to our Representatives, Press Releases to the trade publications and media outlets. Easy to use interface and the ability to customize the format to reflect our identity makes it an easy choice for us.,Great support when needed.
Easy to import data.
Good reporting.,Hard to figure out how to send an attachment in our campaigns.,9,I do see a spike in web traffic on our site whenever a campaign is sent, very positive results.,Constant Contact,10,000 to 25,000,B2B,XinkStephen KocsisA positive review from Positively Kids2017-02-03T21:24:19.684ZCurrently Robly is being used to keep our employees and our community informed about the services and programs we provide. We also utilize the software to market events and our different fundraising outlets on a frequent basis. Right now all of the email marketing is being handled our Program Development department to keep branding consistency. Using Robly makes it simple to effectively communicate to not just our entire organization, but the almost 3,500 contacts we have as well. The user interface is easy to navigate and simple enough to learn how to use without previous design knowledge.,Ease of use
Pre-designed templates
Monthly cost,Ability to access the images in the templates
Ability to access different individual pre-designed page parts (borders, patterns, etc.),10,Better communication within our organization
Better marketing outreach
More effective fundraising campaigns,Constant Contact,Less than 10,000,Both,DonorPerfect, WordPressSterling SimonRobly Works for This Church!2017-01-13T18:54:28.627ZWe use Robly for our weekly church e-newsletter, which has about 500 subscribers. It helps us communicate the work of the church and helps us provide connection within our community. We use it to share upcoming events, to provide registration for classes, to link to worship songs, share videos. All kinds of good stuff!,Ease of use. We switched to Robly from Constant Contact, and find it much more intuitive.
Reporting. At a glance, we can see how effective our campaigns have been.
I don't have a lot of experience with HTML, but I'm able to create good looking e-mails using the tools provided by Robly.
The price is right! Our non-profit saved money by switching from Constant Contact to Robly.,E-mails don't always look exactly as we intended them, depending on the recipient's e-mail provider.,10,Robly drives traffic to our website.
Using Robly has helped us to grow our newsletter subscriptions.
We're not selling anything. We measure our success by the involvement of our congregation. By this measure, Robly has had a positive impact!,Constant ContactMelanie SmithEasy email with Robly2017-01-06T23:09:57.114ZRobly is primarily used for marketing purposes, although access is available to staff across the organization. We also use Robly to communicate with our board of directors. We currently use Robly several times a month for mass e-mailings to our subscribers in the following categories: monthly newsletters, concert updates, program updates, and program announcements. Robly allows us to target segments of our subscribers, as well as providing marketing tools and information.,Ease of use: Robly handles in much the same way that Microsoft Office does, which makes it very easy to use with very little training. The editing tools are clear and well laid out, and the process of creating a mass email is laid out in a step-by-step fashion which helps ensure that no steps are missed.
Great customer service: We switched to Robly because of, among other things, their great customer service. Questions are answered promptly, and there are excellent online support services including instructional videos, knowledge based posts, online chat, and email. It is always easy to interact with Robly, whether to resolve a glitch with payment, or to learn how to use a function of the platform.
Competitive pricing. We are a small nonprofit, so cost is an important factor for us. Robly offers a special rate for nonprofits, which allows us to get great service for a very reasonable rate.,I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.).
I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch.,10,Robly has enabled us to become more efficient in communicating with our audience. Because of the small size of our organization, we have a limited number of hours to dedicate to crafting communication with our audience. The ease of use of Robly means that we can spend less time on the mechanics of creating mass emails and more time on the quality of the communication itself.
Since we started using Robly, our Opt-outs, Spam and Bounce rates (which were already quite low) have dwindled to practically nothing. Over our last 10 campaigns, we had 6 emails bounce, 1 marked as spam, and 18 opt-outs out of over 30K emails delivered.,Constant Contact,Dropbox, Google AnalyticsMaria Wong
Unspecified
Robly
46 Ratings
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