Robly

Robly

About TrustRadius Scoring
Score 9.0 out of 100
Robly

Overview

Recent Reviews

Awards

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Popular Features

View all 8 features

Email deliverability reporting (75)

9.6
96%

Standard reports (40)

9.4
94%

List management (41)

9.0
90%

Mobile optimization (35)

8.2
82%

Video Reviews

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Pricing

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Robly

$19

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.robly.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Email & Online Marketing

9.1
91%

Reporting & Analytics

9.4
94%

Product Details

What is Robly?

Robly is an email marketing solution designed for beginners and experts alike.

According to the vendor, some key benefits include:

OpenGen
Robly's breakthrough OpenGen technology sends your first campaign as you would normally send it. OpenGen will then re-send your campaign 1-5 days later, with a different subject line, only to those subscribers who didn't open your first email.

Exit Intent Popups
Instead of a normal sign-up widget, use a pop-up widget with Robly's signature Exit-Intent technology to offer subscribers who are leaving your website incentive for joining your mailing list, and watch your list grow.

Patent Pending Robly A.I.
Instead of sending your email campaign all at once, patent-pending Robly A.I. sends each email one at a time, at the exact moment your subscriber is most likely to check their inbox.

Robly Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Additional Features

  • Supported: OpegGen
  • Supported: Exit Intent Popups
  • Supported: Robly A.I.

Robly Competitors

Robly Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish

Comparisons

View all alternatives

Frequently Asked Questions

What is Robly?

Robly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.

What is Robly's best feature?

Reviewers rate Email deliverability reporting highest, with a score of 9.6.

Who uses Robly?

The most common users of Robly are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews and Ratings

 (69)

Ratings

Reviews

(1-25 of 41)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
We switched to Robly and it is an excellent tool for email marketing that has helped us increase our open rate. There are tons of analytics within the platform and the opportunity for A/B testing to be able to tweak your sends. It has helped us overall with our email marketing.
  • The interface is drag and drop so it is pretty easy to figure out and get used to.
  • The Support team is super helpful and can assist with any questions.
  • Emails get delivered more and open rates are higher.
  • Features are limited for an email marketing platform. There are other companies that offer more.
  • The price is pretty high for what you get.
  • Some of the functions are a bit roundabout and take a lot of clicking around.
Robly is well suited for any company that does email marketing. If you do email marketing it is a good choice and is definitely better over other platforms because of the improved deliverability.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My organization uses Robly to send out monthly newsletters, a bi-monthly magazine, and news about upcoming events and news. It is used across the whole organization and addresses the need we had to keep all of our contacts organized and easily accessible for correspondence!
  • Contacts are easy to organize
  • Platform easy to navigate
  • Affordable
  • Sign up forms are easy to embed into website
  • Mobile responsive options are not as accessible and available.
  • Customer Support options are limited.
  • Not many updates over the six years that we have used the program - everything has stayed pretty much the same, which leads me to believe that some of the features may be more outdated.
I would absolutely recommend Robly to my colleagues. I have used Robly for over six years now and have found so many positives over my years of using it! It provides an easy way for us to keep our contacts organized, and we can easily embed forms into our website. When comparing Robly's pricing options with other email platforms, it won by a landslide. Some small aspects of the program may seem a little outdated, but I have everything I need and more!
Javier Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Robly is another software specialized in sending emails through drip systems, so that emails are sent in parallel to hundreds of people at the same time in case you want to sell a product or establish a new brand and need to cover the advertising area of this if you do not have enough resources to opt for creating large interactions with the public, as it would normally be through services such as radio and television. Luckily the internet has reached a point of growth where companies depend so much on the feedback they receive to be able to create sales plans, and Robly stands out as one of the best services to accomplish this. It has an extensive gallery of customized templates to add to e-mails, whether you are going to work with only informative e-mails, based on texts in different formats, or e-mails where audiovisual material predominates, attached directly to the e-mail or using different links. This is an enormous sample of the dynamism that the platform offers when choosing the format of the e-mails. Automatic response functions can be programmed, in order to dispense a little of the technical assistance work, so that our customers can be notified that their information has been duly received and will be reviewed in the shortest possible time. This strategy usually serves to establish greater trust on the part of our customers, and to receive a better level of feedback from them. Robly also integrates with mail services executed through triggers, which are automatically sent after selecting these activation methods from our web page. This is an excellent way to inform customers about features on our site that they are interested in, or to send them similar products and ensure that they stay with us as customers, converting them with a higher probability of earning a profit.
  • Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports.
  • The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails.
  • Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed.
  • In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service.
  • It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform.
  • We have created several form formats to add to our landing page prior to the use of Robly as a service for obtaining visitor data, but the platform did not support these formats, as it does not generally integrate with external software for generating forms, which would be useful for creating fully customized campaigns based on the information provided by each customer prospect.
  • Robly is not sufficiently adapted to work with CRM services to be able to apply communication mechanics to different customers through direct messages, since the platform somewhat limits the actual communication capabilities with customers, allowing us to rely only on e-mails to cover special situations that require immediate communication.
  • Robly does not show enough adaptability to contact lists that a mailing service should have, which unlike other similar platforms that support more document formats to upload emails, such as Mailchimp, leaves it at a great disadvantage. Fortunately this is compensated by its reach, which from the basic and free plan is greater than most of these services, and therefore serves to reach more people if you have the right document format.
Robly can become easily exploitable for advertising agency services, which rely mostly on stable dynamics to make sure that marketing campaigns work and provide enough results to see profits. In other words, if Robly is managed from a purely professional methodology, better results can be obtained. Robly can also be used to manage small sales where you can better organize information about a specific customer, such as their contact details and history of interactions through different sales operations by the company, so it is not only possible to focus its use on mass marketing, but also intimate businesses that require some degree of administrative control in relation to new message alert notifications. If used in conjunction with services oriented to the execution of seminar sessions or online classes, it is possible to send mailings to groups, where the content information of each session allows viewing different documents and material of various formats from the e-mail, and thus make the sessions to be held seem more attractive to the public. This strategy is very feasible if you are going to sell a product explaining its use and characteristics.
Jason Kerley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Robly is the cheapest marketing service we have ever had the opportunity to use, costing us as little as $15 per month, and it is easy to adapt to using it over the web. As inexpensive as the platform is, it allows us to more than double the speed at which we manage and generate email campaigns. Robly's service is one of the best and most experienced we have had the opportunity to work with: Robly's team attends 24 hours a day, without any kind of problem with communication, as they contact the user quickly. It is important to note that they work purely online. Robly on a general scale is easy to use, being that it tries to maintain a responsive design that allows it to work from different types of terminals, which makes it the right service to manage the company's marketing even from mobile devices. Robly's structure is well-structured to make it easy to adapt to mailing list management.
  • It works with generally traditional methodologies, which is good for adapting to work with classic marketing formats.
  • Thanks to Robly's design the quality of work remains high, making it an ideal software to work with marketing projects even if you do not have enough experience because of how easy it is to adapt to it
  • You can work on different leads at the same time.
  • Robly does not maintain a high enough adaptability when it comes to working with landing page programming.
  • It does not let you apply survey campaigns in the mailings, which would be useful for data collection, although we have managed to solve it through external links for such surveys at the cost of using an extra server.
  • Although it generally maintains a good responsive design, it is difficult to configure the format of the emails from cell phones.
Robly is a suitable service for times when you need to schedule automatic emails that require some kind of trigger. It is excellent at generating reports and evaluating report analytics, so it can be used with confidence in those areas.
Alicia Jackson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Robly maintains a very interesting collection of templates, since although only three templates are used by default to work, the catalog can be expanded if we add templates from our computer or from some other platform, as these are saved indefinitely, to serve as useful in every occasion in which it is necessary to work with some mail. Robly maintains a good helpdesk, which has been helpful to us in getting the team more oriented within the platform during high-specification marketing campaigns that require a bit more accuracy with targets than regular marketing campaigns. Robly's communicators are active most of the day, and usually don't take long to respond to our needs as clients if questions arise. To refer to Robly's general usability we must first emphasize its ability to execute mass mailings, which is huge, and does not make the performance of the platform any different, which means that it has many possibilities to be used in large marketing situations, and being so automated and intuitive, it is possible to get used to it and do mass marketing in a short time.
  • The autoresponders with which Robly works can be freely programmed to run with different actions.
  • Campaigns can be programmed so that certain emails are sent to visitors of our web page that fulfill specific actions within it.
  • Images can be added to emails directly from the computer gallery.
  • Allows you to switch between different configurations for drip campaigns.
  • Automatic responses can be scheduled.
  • It is easy to switch between target lists.
  • The emails do not allow us to add certain tools that would improve our management in the case of data collection, such as the application of interactive surveys within these emails.
  • It does not integrate with services such as Survey Gizmo, which would be useful for structuring surveys.
  • It also does not integrate with sufficient cloud backup platforms, which forces us to export our customer list data manually, and this can lead to errors.
Robly integrates easily with social media platforms, which makes it useful for covering mass marketing with the data collected on these platforms. It can also be used to work with external links to call services, making it suitable for managing meetings. Its varied scope makes it a good option to send not only mass campaign mailings, but also information at the organizational level.
Genie Forkner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Robly has become the premier choice for email marketing and newsletters in the Las Vegas wedding industry. In an industry that offers services that are often only one-time use, customers list management, click-through tracking and A/B testing are critical components. Their OpenGen Technology is incredibly valuable and a unique tool that no other platform I've used offers.
  • OpenGen Technology.
  • Highly responsive templates.
  • Exit intent pop up.
  • You have to navigate through some repetitive steps to edit content.
  • I'd like to be able to save my settings that I regularly use, a labeling system for settings would be very helpful.
  • Email support or the ability to submit a support ticket when needed would be very helpful.
Robly is an outstanding tool for medium to larger scale businesses and best suited for the more experienced email marketer with a deep need for measuring and segmenting. I would probably not recommend this tool to a novice or a business that is just starting to build their list.
Eric Chin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it in the marketing and sales department. Robly turns out to be a good platform to manage emails based on the WYSIWYG edition. The platform includes a wide variety of customizable templates, so that each advertising campaign can be completely different from the others, and that emails are unique from the start. Robly handles A / B tests with a lot of mobility.
  • The follow-ups that Robly allows us to perform for investment returns are quite practical.
  • Robly incorporates a wide variety of social marketing tools, and has a good ability to work with landing pages.
  • Robly also segments audiences quickly, and allows working with databases by exporting them from outside.
  • In terms of integration, Robly can be easily combined with many external services, in order to achieve more optimal results. Its deployment is large.
  • The answers that were provided to us by the Robly team fulfilled their function: to help us achieve much more positive results. We like how quickly they serve us.
  • Robly does not work with sales intelligence services, so there is no real way to predict the results of each campaign based on previous results.
  • Some of the email templates are not optimized enough to allow us to always use them from mobile devices.
It is appropriate for campaign management, inventory and marketing. We have achieved much satisfaction as an organization in our management of email campaigns. Robly is a highly balanced service, and quite accessible. Sometimes it is not appropriate for the sales department, but it is quite adequate despite everything.
Hannibal Pharaon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We initially transitioned from Constant Contact to Robly as a way of cutting down costs. They were aggressive in reaching out to us and giving us a new customer offer. It turned out they had a few patents pending for OpenGen and later on, "AI Sending" advantages that the competition did not catch on to, early on. We would have liked the offering to also include a measure of whether the emails are likely to go to SPAM or not. We love the 6 mobile responsive templates they have. Wish they had more! The subscription rate is right and the support is great since it's a smaller outfit and they remain private and so affordable.
  • OpenGen - Great way to automate the sending out process and change the subject line retroactively. Plan ahead.
  • AI Sending monitors the open rates and maximizes the potential open click rates based on the user's habit and proclivity to email.
  • Sends out dual function email push attempts to guarantee better success the next time around.
  • We would have liked spam filters to ascertain where the email would have otherwise gone to spam.
  • We would like dual address footers as options for companies like ours that have several physical addresses for sending out emails.
  • Better compliance with social media tabs and presence.
  • Expertise workshops held in big cities like New York, Chicago, and Los Angeles to spread the word and attune users into best practices. They could be used for retention and marketing as well.
  • Feedback with account managers at Robly that can take the account to the next level and up sell and retain needs that are addressed early on.
The mobile responsive emails need more templates. Examples are welcome. We tested a new beta phase roll-out back in April but were not happy with the results so we asked to go back to the old firmware since the beta was not up to par and was not stable. We kept losing out work! But I am sure they have improved upon the new firmware now that the Beta is a thing of the past.
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Stephen Kocsis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Robly enables our Marketing Department to easily communicate with both our internal and external customers. Great tool for [sending] meeting announcements to our Representatives, Press Releases to the trade publications and media outlets. Easy to use interface and the ability to customize the format to reflect our identity makes it an easy choice for us.
  • Great support when needed.
  • Easy to import data.
  • Good reporting.
  • Hard to figure out how to send an attachment in our campaigns.
Useful for internal notices, easier than using Outlook formatting to get a great look.
Kate Solisti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Robly to send out weekly newsletters to my clients.
  • I like like the brief "teaser" quality that links people to my blog.
  • I really like that Robly tracks opens and click throughs and sends a follow-up email to only those who didn't open the first one.
  • I would like to see personalization of outgoing emails.
  • I would like to see them interface better with Wix.
Robly is well-suited for my small mailing list (820), but I feel it can grow with me as well.
Stephanie Haas | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Portland Tennis & Education (PT&E) uses Robly 1-2 times each month to share events and accomplishments with our supporter base. The supporters include donors from recent years, volunteers, families, staff, and community partners. Our staff who work together to market PT&E collectively contribute to use of Robly. Of the 15-20 employees in the organization, approximately five use Robly's services monthly. Robly is an incredible system that is user friendly, and it gives feedback that can support marketing decisions within the organization. It gives our staff a simple platform for sending beautiful, detailed, and inspirational content to all different types of supporters. We love to use Robly to update the community on our progress and recommend other organizations, especially non-profits who are limited on resources, to use the system.
  • Simple to edit - We had previously used Constant Contact, which was a generally good system, but Robly is much easier to modify and update.
  • Feedback system - PT&E loves how Robly gives detailed feedback about how many clients open the emails, click, etc. Additionally, we like to use the automatic second round of emails blast. It helps us to get more opens and clicks!
  • Cost-effective - You get a lot of bang for your buck! Robly is a bit cheaper than Constant Contact, which we were using before, and we think it gives us better results.
  • More fonts!
  • Module interface - Slightly challenging to modify templates.
There are great templates for all occasions and seasons. Robly is awesome to promote events and share updates about the program's successes and offerings. Because there are so many organizations that are promoting their programs on email newsletters, we find that our click rate isn't as high as we would like it to be. Unfortunately, we have not found a system that changes that outcome. Regardless, our emails always look great, and we get excellent feedback from people who open and read the emails.
Bob Read | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Robly as our one and only email marketing solution. We send out emails once a month, with some fun and interesting articles, to highlight specials and other social media outlets, as well as some that are just value added for our clients and maintain a balance between pushing our own articles and providing something free (to not come off too pushy/salesy). We also have email blasts for specials, to appeal to those only using our newsletter as their social media connection, so we can keep them up-to-date as much as our Facebook and Twitter followers.
  • Ease of use: Robly is very intuitive and easy/fast to use, so you don't spend too much extra time on formatting, etc.
  • Pushing to social media: Robly makes it easy to push to other social media outlets at the same time as publishing, saving extra time to sign in and post to those outlets specifically.
  • AI sending: Robly offers the option to send emails at different times of day in different parts of the world, which is helpful when your clients are international, like ours.
  • Text formatting disappears in certain situations - we duplicate our campaigns, so we can maintain the same template we customised when starting with Robly. When we use this duplicate campaign, and highlight text in text areas, the formatting doesn't come up. This means we have to add another text area, and retype the text, wasting time we don't believe we should have to. Every time we save a campaign and go back, we encounter the same problem.
  • Auto save doesn't always work 100% - sometimes when we change text/photos, and click on another area, the text reverts back to the text we had before, and we need to type it again. This doesn't happen very often, but when it does, it can be frustrating.
  • New content boxes always need to be reformatted - it would be nice if they offered a "default" formatting that could be accessed easily for a campaign, so that the new content is already in the format you want it to be. When you duplicate a campaign, this formatting would remain. It would save a lot of time for us.
Robly is good for small businesses like ours - good price, and excellent customer service (even if they aren't always able to help, they are always fast and pleasant). The campaign builder is very easy to use, even for beginners (like some of our staff). There are some bugs that still need to be worked out, sadly, but in time we believe they would be good for all businesses, big and small.
Londa Rohlfing | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Robly was recommended to me by a social media expert and I'm very glad I made the change. I LOVE Robly. The support is amazing, and the tools are just as great. I HIGHLY recommend Robly!!! You can't ask for a better deal in my humble opinion. Give it a try - you'll be glad you did.
  • Support - the chat feature to answer my questions is awesome, and if closed, they get right back to me.
  • I love the way I can add several email addresses at once, and segment my lists into many different ones for the different parts of my business.
  • I like the statistics reporting - pretty easy for a non-numbers type gal.
  • The editor has been a little challenging to get used to. But the support is great. I just wish I could get rid of some of the white 'gaps' in my newsletter.
I can't think of any business for which Robly would not work, honestly.
February 06, 2017

Robly Rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Robly for a weekly newsletter to promote our arts district, local businesses, and events.
  • Support for questions is fantastic!
  • We like the new look and so does our data base.
  • Easy to use and that is important to us!
  • I sometimes have problems with moving images, but support fixes for me.
  • Moving blocks from previous campaigns have a strange look (boxed).
It works great for our weekly newsletter, have not used it for other purposes. Robly is perfect for a weekly newsletter campaign. There are no other uses at this time. We really like the follow-up newsletter for unopened campaigns. It is used for our special events to attract ticket buyers and to promote other arts activities in our arts district.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Robly for marketing real estate listings, stats, sales, and corporate announcements.
  • Better design/ and easier to build clean designs than Constant Contact
  • Tracking reports/opens
  • Resend recapture options
  • More font selections
  • Note that it does not work with mozilla- had issues with building and had to recreate a few blasts
  • Multi photo upload at one time/fast upload
  • More job specific templates
This is ideal for new real estate listings, marketing, and lead tracking. Also, easy to import leads and sign up leads.
Sterling Simon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently Robly is being used to keep our employees and our community informed about the services and programs we provide. We also utilize the software to market events and our different fundraising outlets on a frequent basis. Right now all of the email marketing is being handled our Program Development department to keep branding consistency. Using Robly makes it simple to effectively communicate to not just our entire organization, but the almost 3,500 contacts we have as well. The user interface is easy to navigate and simple enough to learn how to use without previous design knowledge.
  • Ease of use
  • Pre-designed templates
  • Monthly cost
  • Ability to access the images in the templates
  • Ability to access different individual pre-designed page parts (borders, patterns, etc.)

The service that Robly provides is useful in many different business types. Personally I think it is most effective when used for the following:

- Non-Profit organizations / fundraising

- Retail

February 03, 2017

Real Estate ROI!

Score 8 out of 10
Vetted Review
Verified User
Review Source
[We use Robly for] Eblasts - advertising new commercial sites we have listed at our company.
  • Ease of uploading photos.
  • Storing TONS of photos.
  • I think that emails show up differently on different formats and that can be frustrating for us.
I think for any retail business, or real estate business - it's very smart! I could see it being helpful for schools!
February 03, 2017

Robly Review 4.5 Stars!

Alexander Mack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Robly as a marketing tool, specifically with our monthly newsletter and any invitations we need to send. It keeps our clients informed and presents our firm in a professional manner while still delivering useful and meaningful content to our clients. It's used by only our marketing department at the current moment.
  • Very aesthetically pleasing templates
  • Easy to create campaigns
  • New tools including a sign up tool within a campaign.
  • Video embedded into campaigns.
It's great for newsletters where you are sending out information, but not the greatest for when you would like feedback from your recipients. For instance, you can't engage users and when it comes to events, you have to use an outside party to be able to use a signup sheet.
February 03, 2017

Quick review of Robly

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Robly for our monthly multi-programs email newsletters and annual fundraising asks. The OpenGen feature has greatly increased our open rates for all campaigns.

  • OpenGen feature is a big plus; we saw a 25% increase in our open rates in the first 3 months.
  • Being able to flight the email delivery over a multi-hour span is also a bonus.
  • Interfacing with Google Analytics also helps us review our email newsletters' effectiveness.
  • The design features are very limited; we feel that we are very restricted in our newsletter layout options.
  • Video takes forever to plug into design layouts.
  • Very limited in the types of media to insert into emails.
Not able to copy-and-paste from one template to another, and retain formatting, or to work in two design windows simultaneously. So campaigns that use repeating layout sections have to be built individually, which is a big functionality drawback.
Alexandria Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We mainly use Robly to roll out various newsletter and marketing campaigns to our core audience.
  • Great mobile responsive templates.
  • Excellent support staff.
  • OpenGen software is a huge plus!
  • Offering a larger variety of templates would be helpful.
  • Embedded video functionality.
Robly offers an excellent alternative to Constant Contact within the email marketing field. Our reach has expanded through the use of Robly's OpenGen software and mobile responsive templates.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use Robly to send our our weekly sales and specials email. I personally set up, write, test and send out this email every week. Robly allows us to email every single one of our customers the same thing at once, and see who is reading and/or responding to what.
  • Customization of email campaigns
  • Setting up different sending options
  • Detailed breakdown of who did what when/if they opened your email campaign
  • Number of email contact subscriptions. 10-20k option needed badly.
  • Some silly text feature during testing that seems unnecessary.
  • Easier access to data from an email - one file download that contains all info in a text list - hard to sort through.
[It's] good if you have more than 10k but less than 25k subscribers. Great for seeing what drives your customers to open emails vs. not; many options to test a handful of variants. Would be nice if they had a 10-25k subscriber option for companies who have 10-18k and cannot justify jumping to the next tier.
Judy Weston-Thompson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My assistant switched us to Robly from Constant Contact for two reasons - Open Gen and lower monthly costs. We have been very happy with the service. We use it to keep in touch with other members of the mental health profession, current and former clients, updating them with our newest workshops and additional services. We have found the OpenGen product to be of particular help to us generating more opens and click throughs!
  • OpenGen generates more opens.
  • A template made to match our website made for good branding.
  • Easy to use blocks and color make it simple to create new emails quickly.
  • We don't have any suggestions for improvements currently as our usage was down last year.
Robly has been well suited to our type of newsletters and workshop announcements. With the OpenGen we get additional coverage so that we can get the responses we need to sign ups.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Robly allows us to target the information we send to our networks by the region they live in, which is highly important to its efficacy. We use it across the entire company to communicate multiple kinds of info to our clients including potential opportunities in their locality.
  • Very easy to design professional looking emails quickly with no need for coding experience.
  • OpenGen helps get your information to more people with each campaign.
  • Segmentation is intuitive to implement.
  • Copy/paste does not always maintain all formatting.
  • Email text formatting can look varied from screen to screen despite being coded the same.
Well suited if you have a budget, limited time to design emails, and require advance data services and segmentation. If you have a global network, OpenGen and segmentation allow for you to coordinate deliveries based on time zones. If you have a limited budget for email marketing, Robly has no free plan.
January 13, 2017

Robly works for me!

Steve Hess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Robly to implement my email marketing program and to distribute my monthly newsletter. I am a small business owner and it has proven an effective means to market and advertise my business. Basically, it helps me to address advertising and build a relationship with my customers.
  • Helps me to quickly and effectively create and disseminate communications, offers, new programs, sales etc., to my customer base.
  • Since good photography is key to a strong email I would like to be able to use higher resolution photography. Often times my good photos are fuzzy or in poor resolution because of the resolution limit on photographs used in emails.
I think they are best at delivering quality information to my customers at a specified time and provides me with helpful feedback on the effect of my communications with my customers.
January 13, 2017

EG Library Uses Robly

JoAnn Jakiela | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Robly to send out email blasts to promote upcoming programs and events at the library or important new happenings to our patrons.
  • I love the OpenGen feature. This option has a lot more people opening the emails we send.
  • Making separate target email lists.
  • Easy to add photos and change templates.
  • I have had issues of the program freezing when I'm working on layout and haven't saved it so have to start over.
Good way to promote our programs a week and then a few days before an event. Great reminder to people and has boosted our attendance.