TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rocket DevOps

    Score10 out of 10
    N/ARocket DevOps (formerly Rocket Aldon) enables true end-to-end (CI/CD) for IBM i+ environments. Businesses can extend holistic DevSecOps best practices to the IBM i, pursue innovative experimentation, easily respond to compliance audits, and adapt to the ever-changing expectations of process, technology, or experience.N/A

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, acts inside the application at the moment it happens, and measures again to show what changed. Analytics tools find the problem but leave the fixing to…N/A
    Pricing
    Rocket DevOpsUserlane
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Rocket DevOpsUserlane
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
    More Pricing Information
    Best Alternatives
    Rocket DevOpsUserlane
    Small Businesses
    No answers on this topic
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Azure DevOps
    Score8.1 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Azure DevOps Server
    Score8.5 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rocket DevOpsUserlane
    Likelihood to Recommend
    6.0
    (2 ratings)
    9.1
    (4 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Rocket DevOpsUserlane
    Likelihood to Recommend
    Rocket Software
    Rocket Aldon is perfect for simple changes to traditional IBM i development using RPGLE, CL, and DDS. It is great for finding related objects that are referenced in many locations and helping recompile all of these objects. However, Aldon has a particularly hard time with SQL views. For some reason, it is determined to lock every table related to a view even though this is not required by the operating system. Whenever one view references another view, you are always in danger of losing a view permanently if you didn't check it out and promote it. To clarify, imagine you created a view CUSTOMER_INFO. Then you make another view called CUSTOMER_SHIPMENTS that joins the CUSTOMER_INFO to a shipping table. If you ever change CUSTOMER_INFO and then promote it, there is a good chance that Aldon will delete the CUSTOMER_SHIPMENTS view and you will not get a single warning. It doesn't happen every time but when it does you are going to have a real mess on your hands.
    Incentivized
    Read full review
    Userlane
    Well suited:
    • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
    • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
    • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
    Not so well suited:
    • Desktop apps -- > Doesn't really work for desktop
    • Mobile apps --> Limited support, only works for web-based mobile apps
    • Small user base (less than 50 users) --> Not required when there are only a few users
    Read full review
    Pros
    Rocket Software
    • Allows flexibility for user groups
    • Scripting for releasing of code
    • Ease of comparing code versions within the tool
    Incentivized
    Read full review
    Userlane
    • Unbiased people and company.
    • Professional team.
    • Solution oriented team.
    Incentivized
    Read full review
    Cons
    Rocket Software
    • SQL object promotions
    • User interface
    • Incomplete error checking
    • Fragmented promotion logs
    Incentivized
    Read full review
    Userlane
    • Need to Improve User level analytics
    • Need to Improve UX/UI
    • Need to improve reporting
    • More option to export the analytics report ,Currently you can export in PDF.
    Incentivized
    Read full review
    Likelihood to Renew
    Rocket Software
    Based on current integration with our release process, we will need to keep this for the future.
    Incentivized
    Read full review
    Userlane
    No answers on this topic
    Usability
    Rocket Software
    No answers on this topic
    Userlane
    • Easy to use content editor, no specific knowledge needed
    • Super fast to create interactive guides, went live within days
    • Clean and actionable analytics, not too bloated
    Read full review
    Support Rating
    Rocket Software
    Support is hit and miss. Sometimes they give some great assistance and sometimes they are no help at all. It always seems like they can't replicate the problem but then they never try to get on our system to do deeper research. It's kind of frustrating dealing with them. Also, the website isn't that helpful.
    Incentivized
    Read full review
    Userlane
    No answers on this topic
    Alternatives Considered
    Rocket Software
    Aldon provides needed functions for our current implementations and legacy systems. As we move toward modernization, we are going to look at alternatives from reviewing cost, integration capabilities and functionality
    Incentivized
    Read full review
    Userlane
    I haven't used any other to much extent.
    Incentivized
    Read full review
    Return on Investment
    Rocket Software
    • Software promotion is much easier and doesn't require custom coding.
    • Developers can work collaboratively with less overlap.
    • Developers can find objects faster and research code more thoroughly.
    Incentivized
    Read full review
    Userlane
    • Higher conversion rate.
    • Less support needed.
    • Proactive communication solves the most user questions.
    Incentivized
    Read full review
    ScreenShots

    Userlane Screenshots

    Screenshot of App DiscoveryScreenshot of HEART OverviewScreenshot of Portfolio OverviewScreenshot of Userlane Assistant