What users are saying about
5 Ratings
16 Ratings
5 Ratings
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Score 9.4 out of 100
16 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

RocketData

For the price, RocketData is a great lead generation tool. It wouldn't be appropriate for company financials, etc. of that nature.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

In my opinion, I think that Brandify is a great software for managing large databases and allowing multiple users to access and edit data at the same time. For medium to large companies that have a strong emphasis on viewing and replying to all their customer reviews. Brandify can save a considerable amount of time and energy by getting everything together in one place.
Bart Kogan | TrustRadius Reviewer

Pros

RocketData

  • User experience - smooth, easy to use interface
  • Quick generation of contacts as well as a LinkedIn feature to go directly to their page.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

  • They make it easy to view all your reviews in one place, both across different locations and across different review platforms.
  • It's easy to add/change canned review responses and trend tags.
  • Their Customer Service team is very responsive and kind.
Anonymous | TrustRadius Reviewer

Cons

RocketData

  • Contact information as well as company info is out of date sometimes. Tough to improve on, but there is room for improvement.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

  • Firstly, the website of Brandify is a little inconvenient and old-fashioned until you have completely got a hold of this website.
  • Secondly, Brandify can push the envelopes a little further for more possible upgrades. Also, I feel that they need to restore their User Conference.
  • Moreover, it takes longer to be fully onboarded and running on the platform with all the information that is in sync together.
  • Sales support plays an important part in customer satisfaction and the overall customer retention. A happy customer is more likely to bring more individuals and more money in the long run.
Bart Kogan | TrustRadius Reviewer

Support Rating

RocketData

RocketData 10.0
Based on 2 answers
I have not had to use any support functions as I have had no technical problems with the software.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

SOCi (Brandify) 9.0
Based on 2 answers
Excellent. They are responsive, accommodating and eager to reply via email, hop on a call, or do a video call. Occasionally there have been miscommunications between parties, but this may simply be a challenge of multiple spearheading the same project.
Anonymous | TrustRadius Reviewer

Alternatives Considered

RocketData

Much easier to use and less clunky of an interface. Also, contact information seems to be more up-to-date.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

We have been using Brandify in order to increase our sales volume and potential customers on the basis of localization offering products and services to a greater number of customers paying a considerable and convenient cost for the service. I am a satisfied user of Brandify and happy with its customization of features.
Bart Kogan | TrustRadius Reviewer

Return on Investment

RocketData

  • Positive: The ROI has been excellent in the short time we've had the product (less than six months) as we have made numerous connections through data gathering.
Anonymous | TrustRadius Reviewer

SOCi (Brandify)

  • We're still new to the platform and determining this information.
  • We know that some time is saved by the information being gathered together in one place, but we've also spent a lot of time discussing concerns/questions with their care team and getting fully set up.
Anonymous | TrustRadius Reviewer

Pricing Details

RocketData

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SOCi (Brandify)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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