Likelihood to Recommend
I believe Sabre TripCase is suitable for all. It has helped even the most technologically-challenged employees evolve into more confident, self-sufficient travelers. It is a great feature that I know our techies enjoy. TripCase is a reliable source for updates during flight delays, gate change changes, and any other headaches that may occur. It's a beautiful tool, and I highly recommend it to anyone. I find it most effective when we have many reservations to manage.
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TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
Read full review Pros It gathers all of the essential details of a trip and presents it in a simple and efficient view. Our users particularly like that they can each choose in what own order they prefer that data to appear. It conveniently allows travelers to share their itineraries with others. Read full review Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates. Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about! Read full review Cons The iOS app is a little on the slow side when you open it up Manual accommodation input isn't always the best (sometimes doesn't find hotels) Read full review Some addresses sometimes do not load (But this is becoming rare these days) Add some color to the icons (again minor improvement) Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points Read full review Likelihood to Renew
Its so ingrained in the company performance that I cant see us switching to anything else- Its not broke, we're not fixing it!
Read full review Usability
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
Read full review Reliability and Availability
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
Read full review Performance
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
Read full review Support Rating
There should be a 24-hour toll-free number to call for support.
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I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
Read full review Implementation Rating
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
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Travel booking and management software, Sabre TripCase, is one of the most advanced and user-friendly in the industry. Everything we need to know about our trip is in one place, and the app is simple to use and can even look up our airline ticket. We're therefore more focused now, even though our industry is relatively low on the global scale.
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TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a
folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
Read full review Scalability
Tripit is working great for everyone, each department meeting both company and individual needs.
Read full review Return on Investment It's difficult to relate impact on business objectives Read full review It makes it easy to see if your are missing a hotel stay. It makes it easy to see if you are missing a flight. It makes it easy to send reservations to someone's email and have it added to their TripIt. Read full review