What users are saying about
30 Ratings
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Top Rated
493 Ratings
30 Ratings
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Score 6.2 out of 100

Xero

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Top Rated
493 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Sage 500

Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
Anonymous | TrustRadius Reviewer

Xero

Xero was a definite step up from QBO, specifically for the ability to handle multiple currencies. It has allowed us to streamline our bookkeeping and month-end processes through the use of integrations with other services. It is a great tool for basic businesses. I do feel it is not the best tool for enterprise customers, complex businesses, or the consolidation of entities.
Kelly Bonneau | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Sage 500
7.4
Xero
8.3
Pay calculation
Sage 500
9.0
Xero
8.9
Benefit plan administration
Sage 500
6.0
Xero
8.1
Direct deposit files
Sage 500
9.0
Xero
9.0
Salary revision and increment management
Sage 500
8.0
Xero
8.4
Reimbursement management
Sage 500
5.0
Xero
7.1

Customization

Sage 500
4.5
Xero
7.6
API for custom integration
Sage 500
7.0
Xero
7.3
Plug-ins
Sage 500
2.0
Xero
7.9

Security

Sage 500
5.0
Xero
8.4
Single sign-on capability
Sage 500
2.0
Xero
8.3
Role-based user permissions
Sage 500
8.0
Xero
8.4

Reporting & Analytics

Sage 500
8.3
Xero
8.1
Dashboards
Sage 500
8.0
Xero
8.0
Standard reports
Sage 500
7.0
Xero
8.6
Custom reports
Sage 500
10.0
Xero
7.8

General Ledger and Configurable Accounting

Sage 500
6.6
Xero
7.9
Accounts payable
Sage 500
7.0
Xero
8.6
Accounts receivable
Sage 500
7.0
Xero
8.7
Global Financial Support
Sage 500
2.0
Xero
7.4
Intercompany Accounting
Sage 500
5.0
Xero
7.2
Journals and Reconciliations
Sage 500
6.0
Xero
8.7
Enterprise Accounting
Sage 500
5.0
Xero
6.9
Configurable Accounting
Sage 500
8.0
Xero
8.3
Standardized Processes
Sage 500
6.0
Xero
8.0
Cash management
Sage 500
Xero
8.1
Bank reconciliation
Sage 500
Xero
8.9
Expense management
Sage 500
Xero
8.1
Time tracking
Sage 500
Xero
6.4
Fixed asset management
Sage 500
Xero
7.2
Multi-currency support
Sage 500
Xero
7.9
Multi-division support
Sage 500
Xero
7.0
Regulations compliance
Sage 500
Xero
8.1
Electronic tax filing
Sage 500
Xero
8.6
Self-service portal
Sage 500
Xero
7.7
Primary and Secondary Ledgers
Sage 500
Xero
8.0
Localizations
Sage 500
Xero
8.3
Centralized Rules Framework
Sage 500
Xero
7.5

Inventory Management

Sage 500
6.5
Xero
5.9
Inventory tracking
Sage 500
9.0
Xero
5.9
Automatic reordering
Sage 500
3.0
Xero
5.1
Location management
Sage 500
8.0
Xero
7.2
Manufacturing module
Sage 500
6.0
Xero
5.5

Order Management

Sage 500
8.2
Xero
7.8
Pricing
Sage 500
8.2
Xero
7.3
Order entry
Sage 500
8.2
Xero
7.8
Credit card processing
Sage 500
8.2
Xero
8.9
Cost of goods sold
Sage 500
8.2
Xero
8.0
Order Orchestration
Sage 500
Xero
7.0
End-to-end order visibility
Sage 500
Xero
7.8
Order exception Resolution
Sage 500
Xero
7.6

Subledger and Financial Process

Sage 500
5.4
Xero
Automated Invoice Processing
Sage 500
6.0
Xero
Shared Services Payments
Sage 500
4.0
Xero
Billings Management
Sage 500
8.0
Xero
Customer Receipt Applications
Sage 500
4.0
Xero
Revenue Recognition
Sage 500
8.0
Xero
Cash Management
Sage 500
6.0
Xero
Asset Management
Sage 500
7.0
Xero
Travel & Expense Management
Sage 500
8.0
Xero
Budgetary Control & Encumbrance Accounting
Sage 500
2.0
Xero
Period Close
Sage 500
5.0
Xero
Transactions Tax
Sage 500
3.0
Xero
Subledger Reconciliations
Sage 500
2.0
Xero
3rd Party Accounting Systems
Sage 500
7.0
Xero

Project Financial Management

Sage 500
6.9
Xero
Budgeting and Forecasting
Sage 500
1.0
Xero
Project Costing
Sage 500
3.0
Xero
Cost Capture
Sage 500
8.0
Xero
Capital Project Management
Sage 500
9.0
Xero
Customer Invoicing
Sage 500
8.0
Xero
Customer Contract Compliance
Sage 500
9.0
Xero
Project Revenue Recognition
Sage 500
9.0
Xero
Project Financial Performance Analysis
Sage 500
7.0
Xero
Project Financials Dashboard
Sage 500
8.0
Xero
Real-time Financial Reporting
Sage 500
7.0
Xero

Project Execution Management

Sage 500
4.5
Xero
Project Manager Dashboard
Sage 500
8.0
Xero
Resource Manager Dashboard
Sage 500
7.0
Xero
Task Insight for Project Managers
Sage 500
7.0
Xero
Project Manager Mobile Functionality
Sage 500
5.0
Xero
Team Member Task Collaboration
Sage 500
5.0
Xero
Team Member Mobile Functionality
Sage 500
4.0
Xero
Project Candidate Search
Sage 500
4.0
Xero
Project Candidate Comparison and Analysis
Sage 500
2.0
Xero
Real-Time Project Reporting
Sage 500
2.0
Xero
Absence Management
Sage 500
4.0
Xero
Product Lifecycle Management
Sage 500
2.0
Xero

Grants Management

Sage 500
7.5
Xero
Award Lifecycle Management
Sage 500
6.0
Xero
Spending Control
Sage 500
8.0
Xero
Indirect Cost Management
Sage 500
8.0
Xero
Billing
Sage 500
8.0
Xero

Procurement

Sage 500
6.0
Xero
Sourcing Team Collaboration
Sage 500
2.0
Xero
Sourcing Analysis
Sage 500
2.0
Xero
Catalog Shopping E-Commerce for Employees
Sage 500
2.0
Xero
Contract Authoring
Sage 500
8.0
Xero
Contract Compliance Management
Sage 500
4.0
Xero
Contract History
Sage 500
8.0
Xero
Contract Renewal Automation
Sage 500
8.0
Xero
Contract Repository
Sage 500
10.0
Xero
Contract Standardization and Enforcement
Sage 500
9.0
Xero
Electronic Signatures
Sage 500
9.0
Xero
Invoice Automated Matching
Sage 500
9.0
Xero
Purchasing Risk and Compliance Management
Sage 500
6.0
Xero
Requisitions-to-Purchase Orders Integrated
Sage 500
8.0
Xero
Spend Compliance Management
Sage 500
5.0
Xero
Supplier Assessment
Sage 500
3.0
Xero
Supplier Communication and Collaboration
Sage 500
5.0
Xero
Supplier Management
Sage 500
4.0
Xero

Risk Management

Sage 500
4.3
Xero
Risk Repository
Sage 500
3.0
Xero
Control Management
Sage 500
7.0
Xero
Control Mapping
Sage 500
2.0
Xero
Control Efficiency Assessments
Sage 500
4.0
Xero
Automated Control Assessments
Sage 500
6.0
Xero
Assessment Capture
Sage 500
2.0
Xero
Automatic Notification
Sage 500
7.0
Xero
Remediation and Certification
Sage 500
3.0
Xero

Supply Chain

Sage 500
1.3
Xero
Forecasting
Sage 500
1.0
Xero
Inventory Planning
Sage 500
2.0
Xero
Performance Monitoring
Sage 500
1.0
Xero

Product Lifecycle Management

Sage 500
5.3
Xero
Ideation Management
Sage 500
2.0
Xero
Requirements Management
Sage 500
7.0
Xero
Proposal Management
Sage 500
7.0
Xero
Innovation Portfolio Management
Sage 500
4.0
Xero
Product Master Data Management
Sage 500
4.0
Xero
Project Portfolio Management
Sage 500
8.0
Xero

Pros

Sage 500

  • Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
  • Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
  • The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.
J. Mickey Merguerian | TrustRadius Reviewer

Xero

  • Easy to set-up/use. It took me only 15-minutes for the initial set-up.
  • Provide necessary integration with other applications we use. We integrate Xero with Expensify and JustWorks.
  • Cost-effective and therefore much cheaper than other plans out there.
  • Real-time link with our bank, which provides real-time account balances of what's in our bank account.
  • Standard reports already built-in.
Anonymous | TrustRadius Reviewer

Cons

Sage 500

  • The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
  • The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.
Anonymous | TrustRadius Reviewer

Xero

  • Overall it is a great platform and quite comprehensive for US based users.
  • However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sage 500

Sage 500 6.3
Based on 2 answers
It's too pricey for our size of company.
Lisa Kuta | TrustRadius Reviewer

Xero

Xero 2.0
Based on 26 answers
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Sarang Mandke | TrustRadius Reviewer

Usability

Sage 500

No score
No answers yet
No answers on this topic

Xero

Xero 8.9
Based on 55 answers
Xero has always been easy and intuitive to use. I very, very rarely require help using it and when I do, searching the help database usually solves the problem. I taught myself how to use Xero when starting my business and, since then, have always appreciated how easy it is to use and how rich and valuable the data is that it produces. I strongly believe that the strength of my business is in part due to the way I have been able to keep tidy books with Xero.
Tom Roden | TrustRadius Reviewer

Reliability and Availability

Sage 500

No score
No answers yet
No answers on this topic

Xero

Xero 9.0
Based on 10 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Scott Scharf | TrustRadius Reviewer

Performance

Sage 500

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 8 answers
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Anonymous | TrustRadius Reviewer

Support Rating

Sage 500

No score
No answers yet
No answers on this topic

Xero

Xero 4.5
Based on 19 answers
Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it
Dave Olsen | TrustRadius Reviewer

Online Training

Sage 500

Sage 500 6.0
Based on 1 answer
The online training courses are not up to date. We experienced technical issues with two of the classes.
Anonymous | TrustRadius Reviewer

Xero

Xero 10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Scott Scharf | TrustRadius Reviewer

Implementation Rating

Sage 500

Sage 500 8.0
Based on 1 answer
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
Anonymous | TrustRadius Reviewer

Xero

Xero 9.7
Based on 10 answers
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Andre Yeu | TrustRadius Reviewer

Alternatives Considered

Sage 500

500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
Anonymous | TrustRadius Reviewer

Xero

I used QuickBoosk for years when I first started my companies. As someone who came from a science background, I struggled learning and using QuickBooks. It was never intuitive for me. Eventually, invoicing and normal bookkeeping took so much time for me that I had to outsource it to an external bookkeeping firm. They were the one that recommended that I try Xero and it was night and day for me. Now all the invoicing and bookkeeping are done in-house, which saved us significant amounts of money.
Anonymous | TrustRadius Reviewer

Scalability

Sage 500

No score
No answers yet
No answers on this topic

Xero

Xero 10.0
Based on 6 answers
Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.
Anonymous | TrustRadius Reviewer

Return on Investment

Sage 500

  • Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
  • Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
  • Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.
J. Mickey Merguerian | TrustRadius Reviewer

Xero

  • Excellent positive impact on ROI - easy to use, saves time related to bookkeeping
  • Improved access to financial information - excellent reports
  • Improved bill payment time - can easily see what bills are due and the amounts
  • Improved accounts receivables collection time - can easily see when invoices are coming due
Nicola (Nicki) Morris | TrustRadius Reviewer

Screenshots

Pricing Details

Sage 500

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage 500 Editions & Modules

Additional Pricing Details

Xero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Xero Editions & Modules

Edition
Early$111
Growing$321
Established$621
  1. per month
Additional Pricing Details

Rating Summary

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