Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage 500
Score 7.7 out of 10
N/A
Sage 500 ERP includes accounting and finance, distribution and supply chain, and manufacturing operations support modules. The latest Sage 500 release includes accounts payable enhancements, credit card processing, and general updates, as well as updates to the solution's modules.N/A
Xero
Score 8.2 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
Sage 500 ERPXero
Editions & Modules
No answers on this topic
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
Sage 500Xero
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Community Pulse
Sage 500 ERPXero
Considered Both Products
Sage 500

No answer on this topic

Xero
Chose Xero
Xero was chosen due to its simplicity and cost. The decision was as simple as that. There are no hidden costs.
Features
Sage 500 ERPXero
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Sage 500 ERP
7.0
2 Ratings
5% below category average
Xero
7.5
73 Ratings
1% below category average
Pay calculation9.01 Ratings8.065 Ratings
Benefit plan administration6.01 Ratings8.023 Ratings
Direct deposit files7.02 Ratings7.249 Ratings
Salary revision and increment management00 Ratings7.141 Ratings
Reimbursement management00 Ratings7.054 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage 500 ERP
8.5
3 Ratings
14% above category average
Xero
8.2
158 Ratings
6% above category average
API for custom integration9.03 Ratings7.979 Ratings
Plug-ins8.03 Ratings8.6145 Ratings
Security
Comparison of Security features of Product A and Product B
Sage 500 ERP
8.5
3 Ratings
2% above category average
Xero
7.2
200 Ratings
13% below category average
Single sign-on capability7.03 Ratings5.572 Ratings
Role-based user permissions10.03 Ratings8.9198 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Sage 500 ERP
8.0
3 Ratings
9% above category average
Xero
8.5
227 Ratings
8% above category average
Dashboards6.03 Ratings8.6223 Ratings
Standard reports8.03 Ratings8.9225 Ratings
Custom reports10.03 Ratings8.1199 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Sage 500 ERP
8.0
3 Ratings
4% above category average
Xero
8.5
237 Ratings
11% above category average
Accounts payable10.03 Ratings8.5215 Ratings
Accounts receivable10.03 Ratings8.8220 Ratings
Global Financial Support10.02 Ratings7.376 Ratings
Primary and Secondary Ledgers8.01 Ratings8.572 Ratings
Journals and Reconciliations10.02 Ratings10.090 Ratings
Configurable Accounting10.02 Ratings9.959 Ratings
Standardized Processes10.02 Ratings8.059 Ratings
Cash management00 Ratings8.1204 Ratings
Bank reconciliation00 Ratings8.7230 Ratings
Expense management00 Ratings8.3210 Ratings
Time tracking00 Ratings7.377 Ratings
Fixed asset management00 Ratings8.3142 Ratings
Multi-currency support00 Ratings7.6138 Ratings
Multi-division support00 Ratings8.2120 Ratings
Regulations compliance00 Ratings8.2121 Ratings
Electronic tax filing00 Ratings9.3124 Ratings
Self-service portal00 Ratings8.1141 Ratings
Intercompany Accounting00 Ratings9.940 Ratings
Localizations00 Ratings10.039 Ratings
Enterprise Accounting00 Ratings9.933 Ratings
Centralized Rules Framework00 Ratings6.033 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Sage 500 ERP
8.0
3 Ratings
1% above category average
Xero
6.5
109 Ratings
15% below category average
Inventory tracking6.03 Ratings8.3105 Ratings
Automatic reordering10.03 Ratings6.224 Ratings
Location management10.03 Ratings6.229 Ratings
Manufacturing module00 Ratings6.016 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Sage 500 ERP
8.8
2 Ratings
12% above category average
Xero
7.2
89 Ratings
5% below category average
Pricing8.02 Ratings10.062 Ratings
Order entry9.02 Ratings10.056 Ratings
Credit card processing9.02 Ratings6.358 Ratings
Cost of goods sold10.02 Ratings6.366 Ratings
Order Orchestration8.01 Ratings6.121 Ratings
End-to-end order visibility00 Ratings6.124 Ratings
Order exception Resolution00 Ratings6.117 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Sage 500 ERP
5.9
2 Ratings
23% below category average
Xero
-
Ratings
Billing Management10.02 Ratings00 Ratings
Cash and Asset Management8.02 Ratings00 Ratings
Travel & Expense Management8.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting2.01 Ratings00 Ratings
Period Close8.02 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Sage 500 ERP
6.9
1 Ratings
9% below category average
Xero
-
Ratings
Budgeting and Forecasting1.01 Ratings00 Ratings
Project Costing3.01 Ratings00 Ratings
Cost Capture8.01 Ratings00 Ratings
Capital Project Management9.01 Ratings00 Ratings
Customer Contract Compliance9.01 Ratings00 Ratings
Project Revenue Recognition9.01 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Sage 500 ERP
4.5
1 Ratings
43% below category average
Xero
-
Ratings
Task Insight for Project Managers7.01 Ratings00 Ratings
Project Mobile Functionality5.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Sage 500 ERP
7.5
1 Ratings
2% above category average
Xero
-
Ratings
Award Lifecycle Management6.01 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Sage 500 ERP
6.0
1 Ratings
15% below category average
Xero
-
Ratings
Contract Authoring8.01 Ratings00 Ratings
Contract Repository10.01 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.01 Ratings00 Ratings
Supplier Management4.01 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Sage 500 ERP
4.3
1 Ratings
42% below category average
Xero
-
Ratings
Risk Repository3.01 Ratings00 Ratings
Control Management7.01 Ratings00 Ratings
Control Efficiency Assessments4.01 Ratings00 Ratings
Remediation and Certification3.01 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Sage 500 ERP
1.3
1 Ratings
138% below category average
Xero
-
Ratings
Forecasting1.01 Ratings00 Ratings
Inventory Planning2.01 Ratings00 Ratings
Performance Monitoring1.01 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Sage 500 ERP
5.3
1 Ratings
31% below category average
Xero
-
Ratings
Proposal Management7.01 Ratings00 Ratings
Product Master Data Management4.01 Ratings00 Ratings
Best Alternatives
Sage 500 ERPXero
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Zoho One
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Score 9.3 out of 10
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QuickBooks Self-Employed (discontinued)
Score 7.2 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
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User Ratings
Sage 500 ERPXero
Likelihood to Recommend
10.0
(5 ratings)
8.1
(247 ratings)
Likelihood to Renew
6.3
(2 ratings)
6.5
(37 ratings)
Usability
10.0
(1 ratings)
8.2
(174 ratings)
Availability
-
(0 ratings)
9.1
(11 ratings)
Performance
-
(0 ratings)
9.1
(9 ratings)
Support Rating
-
(0 ratings)
5.1
(39 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
6.0
(1 ratings)
10.0
(5 ratings)
Implementation Rating
8.0
(1 ratings)
7.0
(12 ratings)
Configurability
-
(0 ratings)
8.2
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(132 ratings)
Product Scalability
-
(0 ratings)
8.2
(7 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(3 ratings)
User Testimonials
Sage 500 ERPXero
Likelihood to Recommend
Sage
Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
Read full review
Xero
I am a massage and physical therapist. We are not a fancy business but business admin can take a lot of time and effort. Xero came recommended to me by colleagues in the sector. You raise invoices, you get paid. and you pay your bills. These are all daily scenarios for most businesses and Xero does this particularly well. Since my accountant can query my records directly, this greatly saves on bookkeeping time when it is time to do the company returns.
Read full review
Pros
Sage
  • Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
  • Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
  • The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.
Read full review
Xero
  • Repeating invoices (most of my business is monthly recurring invoices) - it does these very well.
  • Reporting - particularly being able to dig into the different lines of the P&L statement.
  • Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods.
Read full review
Cons
Sage
  • The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
  • The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.
Read full review
Xero
  • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
  • Easily seeing the text of emails that have been sent through Xero
  • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
Read full review
Likelihood to Renew
Sage
It's too pricey for our size of company.
Read full review
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
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Usability
Sage
I have been using Intacct for almost 10 years in 2 different companies and I just simply love it. I tried SAP (GUI) and Netsuite and they dont come close to what Ive seen.
Read full review
Xero
As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
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Reliability and Availability
Sage
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
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Performance
Sage
No answers on this topic
Xero
On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
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Support Rating
Sage
No answers on this topic
Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
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In-Person Training
Sage
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
Read full review
Online Training
Sage
The online training courses are not up to date. We experienced technical issues with two of the classes.
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Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
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Implementation Rating
Sage
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
Read full review
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Read full review
Alternatives Considered
Sage
500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
Read full review
Xero
Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
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Scalability
Sage
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
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Return on Investment
Sage
  • Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
  • Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
  • Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.
Read full review
Xero
  • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
  • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
  • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
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ScreenShots

Xero Screenshots

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