Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering.
The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$33
per month
YuMe
Score 4.0 out of 10
N/A
YuMe is a provider of digital video brand advertising, now offered and supported by RhythmOne since the acquisition in early 2018. The platform is designed to simplify digital video advertising campaigns.
N/A
Pricing
Sage CRM
YuMe
Editions & Modules
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
Lifetime License per Seat
No answers on this topic
Offerings
Pricing Offerings
Sage CRM
YuMe
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Tiered pricing is available for multiple users.
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More Pricing Information
Community Pulse
Sage CRM
YuMe
Features
Sage CRM
YuMe
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sage CRM
8.8
17 Ratings
12% above category average
YuMe
-
Ratings
Customer data management / contact management
9.017 Ratings
00 Ratings
Workflow management
8.616 Ratings
00 Ratings
Territory management
8.517 Ratings
00 Ratings
Opportunity management
8.917 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.016 Ratings
00 Ratings
Contract management
8.614 Ratings
00 Ratings
Quote & order management
9.016 Ratings
00 Ratings
Interaction tracking
9.216 Ratings
00 Ratings
Channel / partner relationship management
8.716 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sage CRM
8.1
16 Ratings
6% above category average
YuMe
-
Ratings
Case management
8.016 Ratings
00 Ratings
Call center management
8.215 Ratings
00 Ratings
Help desk management
8.214 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sage CRM
8.7
16 Ratings
12% above category average
YuMe
-
Ratings
Lead management
8.816 Ratings
00 Ratings
Email marketing
8.715 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sage CRM
9.0
17 Ratings
16% above category average
YuMe
-
Ratings
Task management
9.016 Ratings
00 Ratings
Billing and invoicing management
9.015 Ratings
00 Ratings
Reporting
9.113 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sage CRM
8.6
17 Ratings
12% above category average
YuMe
-
Ratings
Forecasting
8.716 Ratings
00 Ratings
Pipeline visualization
8.416 Ratings
00 Ratings
Customizable reports
8.717 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage CRM
8.6
17 Ratings
12% above category average
YuMe
-
Ratings
Custom fields
8.517 Ratings
00 Ratings
Custom objects
8.516 Ratings
00 Ratings
Scripting environment
9.016 Ratings
00 Ratings
API for custom integration
8.314 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Sage CRM
8.7
17 Ratings
4% above category average
YuMe
-
Ratings
Single sign-on capability
8.717 Ratings
00 Ratings
Role-based user permissions
8.813 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sage CRM
9.4
13 Ratings
24% above category average
YuMe
-
Ratings
Social data
9.513 Ratings
00 Ratings
Social engagement
9.313 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sage CRM
9.0
14 Ratings
19% above category average
YuMe
-
Ratings
Marketing automation
9.114 Ratings
00 Ratings
Compensation management
8.912 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Ask advertisers what they would like to see offered from publishers that they aren't currently seeing in the space. Also, ask advertisers what their current challenges are or what they have noticed their clients pushing for recently
When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
The industry is constantly moving towards cross-device targeting and some advertisers are lagging behind in this regard. Many do not offer the ability to target on Connected TVs, which YuMe does. This is appealing for some of our clients that are more open to testing the latest technologies.
YuMe's sales staff are all very knowledgeable about their products, but not too pushy when it comes to getting on the plan. They try to add value to the meetings not by just pitching their products, but by educating us on industry trends and latest technologies.
Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
It would be interesting to see YuMe to provide ad solutions that are aimed to drive in-store traffic. Many videos are often geared towards engagement or the % of video completes, but it'd be helpful to see more ad formats that are able to track in-store sales outside of having the ability to print out a coupon.
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
YuMe's service was strong. They were able to regularly provide reporting and analytics. Whenever we reached out to make optimizations, the YuMe account management team was very responsive and would provide follow ups in a timely and professional manner. YuMe was also able to provide competitive rates and deliver all the inventory that was agreed upon on the IO. Many publishers that under deliver often get cut from the plan the next time around. This was not the case for YuMe
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
YuMe is considered a leader in the video advertising space. YuMe had a very large array video ad formats that made it very flexible to run with them even though the creative and assets would change from campaign to campaign. YuMe also has a very strong portfolio of clients that have worked with them in the past. We have also requested to see the site list and there are many premium publishers that fit well with our target audience
YuMe has driven a higher number of video views and video completions so that the overall campaign has strong performance metrics. YuMe also provides a great deal of reach and scale for campaigns due to its ability to offer more competitive and cost effective rates